Customer insights analyst Work, Jobs in Southfields, Gtl (with Salaries)

Customer Insight & Performance Analyst - Contract
Hyde Management Services —Islington
- £40,100 a year
- Full-time
- Analysis skills
- Communication skills
- Life insurance
Quick apply
6d
Data & Insights Analyst
Argyll —London
- £45,000 - £50,000 a year
- SQL
Quick apply
Analyst, People Insights
Dow Jones —London
- Microsoft Excel
- SQL
- Analysis skills
- Annual leave
- Employee discount
Junior Data Analyst
Qualient Solutions —London
- Data analysis skills
Business Intelligence Analyst, Customer Insights & Analytics - Enterprise Data
Bloomberg —London
- Data analysis skills
- SQL
- Python
Data Analyst
GoHenry —London
- Full-time
- English
- SQL
- Travel
- Annual leave
- Work from home
Quick apply
Graduate Commercial Insights Analyst
Quantum —London
- Full-time
- Hybrid work
- English
- SQL
- Communication skills
11d
Support Analyst
Enroly —London
- £30,000 - £33,000 a year
- Part-time
- Hybrid work
- Organisational skills
- APIs
- Communication skills
- Work from home
- Life insurance
Quick apply
13d
Business Intelligence Analyst
Ergo UK Specialty Limited —London
- £40,000 - £50,000 a year
- Full-time
- Hybrid work
- SQL
- Communication skills
Quick apply
14h
CRM Analyst / Marketing Insight Analyst
The Big Table Group —London
- Full-time
- Hybrid work
- Hospitality
- SQL
- AI
- Employee discount
Quick apply
5d
Insights Analyst
LiveScore Group —London
- Hybrid work
- SQL
Quick apply
Lead Analyst, Customer Service Analytics
Angi —London
- £81,000 - £110,000 a year
- Full-time
- Hybrid work
- Management
- Customer service
- Salesforce
Quick apply
Insights Analyst – Compliance & Operational Risk Analytics
LiveScore Group —London
- Hybrid work
- SQL
- Maths
Quick apply
1d
Data Analyst
Trainline —London
- £50,000 - £65,000 a year
- Full-time
- Hybrid work
- SQL
- Organisational skills
Insight Analyst
Moonpig —London
- Hybrid work
- SQL
- Analysis skills
- Organisational skills
- Employee discount
- Flexible schedule
23h
AML Transaction Monitoring Analyst
Teya —London
- Full-time
- Analysis skills
- Case management
- Communication skills
Associate Data Analyst
Houseful —London
- Full-time
- Hybrid work
- Computer Science
- Master's degree
- SQL
- Annual leave
- Referral programme
Quick apply
23h
PMO Analyst
Arrive —London
- Hybrid work
- English
- Project management
- Communication skills
Quick apply
Business Analyst
Royal Borough of Greenwich —London
- £45,750 - £49,056 a year
- Full-time
- Hybrid work
- Annual leave
- Employee discount
12d
Reward & Benefits Manager
Southern Housing —London
- £65,000 a year
- Part-time
- Hybrid work
- Microsoft Excel
- Management
- In-person
- Annual leave
- Work from home
9d

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Customer Insight & Performance Analyst - Contract

Hyde Management Services -
Islington

Quick apply

Job details

Full-time
£40,100 a year
6 days ago

Benefits

Company pension
Life insurance

Qualifications

Analysis skills
Communication skills

Full job description

Customer Insight & Performance Analyst (Contract)

Islington

£40,100

Fixed term contract until 31 December 2026

Would you like to be a Customer Insight & Performance Analyst at Hyde?

We’re looking for a Customer Insight & Performance Analyst to help us understand how our services are performing and how our customers experience them. In this role, you’ll turn data into clear insight, helping teams monitor performance, identify trends, and make informed decisions that improve outcomes for customers and partners.

In this role, you will:

Provide accurate and meaningful performance data to support reporting across the partnership and meet agreed deadlines.
Monitor targets, investigate performance trends and variances, and communicate clear findings to stakeholders.
Check the quality, accuracy, and consistency of data received from subcontractors and partners, escalating issues where needed.
Support the design, collection, and reporting of customer satisfaction and feedback data to generate actionable insight.
Support the review and development of systems and digital tools used for performance monitoring and customer insight.
Produce reports and presentations for a range of audiences, including senior stakeholders, that are clear, relevant, and accessible.

About you

Experience analysing and interpreting performance or customer data to support decision-making.
Strong numerical and analytical skills, with the ability to identify trends, risks, and opportunities for improvement.
Experience producing clear reports, dashboards, or presentations for a range of stakeholders.
Excellent communication and relationship-building skills, with the ability to work collaboratively across teams and partners.

Why join Hyde?

At Hyde, we’re committed to delivering better services for our customers and communities. This is an opportunity to use your analytical skills to make a visible impact, helping shape service improvement through insight, evidence, and collaboration.

Great holidays
35 hour working week (9-5)
A fantastic pension
Life insurance
Cashback on healthcare
Shopping discounts
Agile Working

Diversity, inclusion and accessibility

Equity, diversity and inclusion are central to life at Hyde. We’re committed to creating a truly inclusive workplace where everyone feels respected, valued and able to be themselves. Our aim is to have a workforce that reflects the diversity of the customers and communities we serve, ensuring that different perspectives are represented in decision-making, service delivery, and the way we shape our organisation. By fostering an environment where all voices are heard and valued, we can better understand the needs of our communities and deliver services that are fair, accessible and impactful.

As a Disability Confident Employer, we’re happy to provide reasonable adjustments throughout the recruitment process and in the workplace.

Please note: candidates will be required to complete an online psychometric assessment prior to interview. We reserve the right to close this advert early if a suitable candidate is identified.

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Refine Your Search

customer insights analyst jobs in southfields, gtl

Customer Insight & Performance Analyst - Contract

Data & Insights Analyst

Analyst, People Insights

Junior Data Analyst

Business Intelligence Analyst, Customer Insights & Analytics - Enterprise Data

Data Analyst

Graduate Commercial Insights Analyst

Support Analyst

Business Intelligence Analyst

CRM Analyst / Marketing Insight Analyst

Insights Analyst

Lead Analyst, Customer Service Analytics

Insights Analyst – Compliance & Operational Risk Analytics

Data Analyst

Insight Analyst

AML Transaction Monitoring Analyst

Associate Data Analyst

PMO Analyst

Business Analyst

Reward & Benefits Manager

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