Risk analyst Work, Jobs in Southport, Msy (with Salaries)

Journey Analyst
CAML —Wigan
- £40,000 - £50,000 a year
- Full-time
- Microsoft Excel
- Data analysis skills
- SQL
7d
PMO Project Controls Analyst - Defence
Mace —Preston
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Life insurance
Risk Data Analyst
Matalan —Liverpool
- Full-time
- Microsoft Excel
- SQL
- Communication skills
- Employee discount
Quick apply
14d
Data Protection Analyst
The Granite Group —Liverpool
- Full-time
- Hybrid work
- Microsoft Office
- Administrative experience
- Analysis skills
- Flexible schedule
Quick apply
5d
Senior Operational Risk Analyst
USS —Liverpool
- Hybrid work
- Microsoft Office
- Financial services
- AI
- Annual leave
Labour Analyst
Fox's Burton's Companies —Blackpool
- Full-time
- Bakery
- Human resources
- Time management
2d
Open-Source Data Analyst
HM Revenue and Customs —Liverpool
- £37,682 - £40,705 a year
- Part-time
- Hybrid work
- Data analysis skills
- English
- Analysis skills
- Work from home
13d
Business Analyst
The Granite Group —Liverpool
- Up to £39,000 a year
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Flexible schedule
Quick apply
8d
Data Analyst – Liverpool
S. Norton —Liverpool
- Full-time
- Azure
- Computer Science
- Data analysis skills
Reward Analyst
USS —Liverpool
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Analysis skills
- Annual leave
6d
Business Analyst , HEO, FTC. Liverpool/ Newport
Charity Commission —Bootle
- £35,384 a year
- Part-time
- Hybrid work
- Presentation skills
- Bachelor's degree
- Agile
- Annual leave
- Employee discount
11d
Cyber Security Analyst
OPAL CONSULTING LIMITED —Warrington
- £55,000 - £67,000 a year
- Full-time
- Hybrid work
- Azure
- AWS
- Analysis skills
- Free parking
- Annual leave
Quick apply
18h
Senior Credit Risk Analyst - Loss Forecasting
The Very Group —Liverpool
- Full-time
- Hybrid work
- Microsoft Excel
- SQL
- Bachelor's degree
- Employee discount
Quick apply
Client Analyst
Sustainable Energy First —Fulwood
- £28,000 - £34,000 a year
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
Quick apply
20h
Senior Business Intelligence Analyst
Hill Dickinson LLP —Liverpool
- Full-time
- Microsoft Excel
- SQL
- Communication skills
- Annual leave
- Employee assistance programme
23h
Security Assurance Analyst
Westinghouse Electric Company —Preston
- Hybrid work
- Employee assistance programme
- Life insurance
Operations Analyst
Chemist4U —Skelmersdale
- Full-time
- Hybrid work
- SQL
- Python
- Annual leave
- Employee discount
Implementation & Training Lead
Alfred H Knight Group —Liverpool
- Full-time
- Hybrid work
- Management
- Laboratory experience
- Computer networking
- Employee assistance programme
Quick apply
Senior ePMO Analyst
The Very Group —Liverpool
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
- Employee discount
Quick apply
Project Manager
Hill Dickinson LLP —Liverpool
- Full-time
- Hybrid work
- Project management
- Agile
- Communication skills
- Annual leave
- Employee assistance programme

I want to receive the latest job alerts for risk analyst in southport, msy

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Journey Analyst

CAML -
Wigan

Apply Now

Job details

Full-time
£40,000 - £50,000 a year
7 days ago

Qualifications

Power BI
Data modelling
Microsoft Excel
Data analysis skills
SQL
Scripting
Root cause analysis
Communication skills

Full job description

We’re looking for a data-driven and customer-focused Journey Analyst to join our CX/Operations team. This role is central to understanding and improving our end-to-end customer journeys, from appointment booking through to installation and ongoing support.

You’ll turn complex operational and customer data into clear, actionable insight, helping the business identify pain points, prioritise improvements, and deliver a better customer experience. Working closely with Journey Managers and operational teams, you’ll play a key role in shaping how we measure, monitor and evolve our customer journeys.

Please note: This is a 9-12 month fixed term contract.

What You’ll Be Doing

Develop and maintain customer journey performance metrics, dashboards and reporting
Analyse customer, operational and contact centre data to identify trends, pain points and failure demand
Support the evolution of customer journeys through meaningful insight and data-led recommendations
Partner with Journey Managers and stakeholders to define KPIs and customer measures aligned to business goals
Translate data into clear, actionable recommendations to support prioritisation and backlog management
Investigate performance issues and data discrepancies, supporting root cause analysis and resolution
Monitor journey performance, risks and exceptions, ensuring timely escalation where needed
Deliver regular insight reporting to agreed standards and timescales
Continuously improve reporting capability through automation, standardisation and data visualisation
Maintain accurate documentation, definitions and processes in line with governance standards

About You

You’re highly analytical, detail-oriented, and passionate about improving customer experience through data. You’re confident working with large, complex datasets and can bring insights to life in a clear and compelling way.

Essential Skills & Experience

Strong experience using data analysis tools such as SQL, Power BI and Excel
Experience working with large, disparate datasets and transforming them into valuable insight
Ability to translate data into meaningful stories, grounded in evidence
Strong knowledge of data modelling, reconciliation, and KPI development
Excellent attention to detail and commitment to data accuracy
Experience validating and processing data, including scripting and testing at scale
Strong problem-solving skills with a structured, analytical approach

Desirable

Experience or knowledge within the renewables industry

What We’re Looking For

Organised and methodical approach to work
Strong communication skills and ability to collaborate effectively
High levels of accuracy, precision and attention to detail
A proactive mindset with a focus on continuous improvement

Why Join Us?

Be part of a team driving meaningful improvements in customer experience
Work in a collaborative, insight-led environment
Opportunity to shape how customer journeys are measured and improved
Ongoing development in data, analytics and CX best practice

Apply Now

If you enjoy turning data into insight and want to play a key role in improving customer journeys, we’d love to hear from you.

IND789

Apply Now

Refine Your Search

risk analyst jobs in southport, msy

Journey Analyst

PMO Project Controls Analyst - Defence

Risk Data Analyst

Data Protection Analyst

Senior Operational Risk Analyst

Labour Analyst

Open-Source Data Analyst

Business Analyst

Data Analyst – Liverpool

Reward Analyst

Business Analyst , HEO, FTC. Liverpool/ Newport

Cyber Security Analyst

Senior Credit Risk Analyst - Loss Forecasting

Client Analyst

Senior Business Intelligence Analyst

Security Assurance Analyst

Operations Analyst

Implementation & Training Lead

Senior ePMO Analyst

Project Manager

I want to receive the latest job alerts for risk analyst in southport, msy

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected