Application support engineer Work, Jobs in Southsea, Ham (with Salaries)

Technical Support Engineer L1
Bardwood Support Services —Portsmouth
- £24,420.00 - £51,458.22 a year
- Temporary
- Hybrid work
- Windows
- Microsoft Office
- Analysis skills
Quick apply
1st Line Engineer
Onecom —Fareham
- £25,000 - £27,000 a year
- Full-time
- Azure
- Windows
- Microsoft Office
Quick apply
DevOps Engineer
BAE Systems —Portsmouth
- £57,000 a year
- Azure
- DevOps
- Scripting
5d
Queue Controller
Onecom —Fareham
- £26,500 a year
- Monday to Friday
- Administrative experience
- Analysis skills
- IT
- Employee discount
Quick apply
5d
1st Line Support Engineer
Lester Aldridge —Southampton
- Microsoft Powerpoint
- Microsoft Word
- Azure
International Technical Support & Training Manager
Potter Global Technologies —Portsmouth
- £50,000 - £60,000 a year
- Full-time
- Public speaking
- Microsoft Office
- Continuous improvement
- Annual leave
Quick apply
Graduate Software Engineer
Equipe Electronics —Littlehampton
- Computer Science
- C++
- Scripting
Software Engineer (Autonomy and Simulation)
SubSea Craft —Portsmouth
- Up to £60,000 a year
- Full-time
- Computer Science
- C++
- Software development
- Annual leave
Senior Frontend Engineer
Benifex —Southampton
- £70,000 - £90,000 a year
- Remote
- APIs
- Agile
- Communication skills
- Employee assistance programme
- Employee discount
Senior FPGA Design Engineer
Codan Limited —Whiteley
- Schematics
- System design
- Java
- Annual leave
- Employee assistance programme
Embedded Software Lead
ALTEN —Portsmouth
- £50,000 - £65,000 a year
- Full-time
- Hybrid work
- Military
- Engineering
- Master's degree
- Employee assistance programme
- Life insurance
Quick apply
Software Engineer
ALTEN —Fareham
- Full-time
- Remote
- Military
- Engineering
- Master's degree
- Employee assistance programme
- Life insurance
Quick apply
Firmware Engineer
Roke Manor Research Limited —Romsey
- C++
- Linux
Firmware Engineer
Roke —Romsey
- Full-time
- C++
- Linux
Principal Firmware Engineer
Microchip Technology —Whiteley
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Staff Software Engineer - Engine by Starling
Starling —Southampton
- Full-time
- Hybrid work
- DevOps
- Java
- AWS
- Annual leave
- Employee discount
Quick apply
Senior Site Reliability Engineer
NICE —Southampton
- Remote
- Java
- AWS
- Scripting
Quick apply
Lead Engineer
Advanced Energy Industries, Inc. —Littlehampton
- Engineering
- C++
- Bachelor's degree
6d
Embedded Software Engineers
Leonardo UK Ltd —Southampton
- £54,000 - £70,000 a year
- Full-time
- Hybrid work
- No experience needed
- C++
- Agile
- Flexible schedule
- Referral programme
iOS Engineer
Starling —Southampton
- Full-time
- Hybrid work
- Java
- IT
- Annual leave
- Employee discount
Quick apply

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Technical Support Engineer L1

Bardwood Support Services -
Portsmouth

Quick apply

Job details

Temporary | Permanent | Part-time | Temp to perm | Full-time | Part-time upon request | Fixed term contract
£24,420.00 - £51,458.22 a year

Qualifications

Microsoft Windows Server
Jira
Desktop support
TCP
Operating systems
SCCM
BMC Remedy
LAN
Windows
Technical support
Microsoft Office
Firewall
Analysis skills
Computer hardware
IT support
Computer networking
DNS
Mac OS
ServiceNow
Linux
TCP/IP
Communication skills
Active Directory
Network Security
VPN

Full job description

Job Summary
We are seeking a dedicated and technically skilled Technical Support Engineer L1 to join our support team. The successful candidate will provide first-line assistance to users experiencing hardware, software, or network issues, ensuring prompt resolution and maintaining high levels of customer satisfaction. This role offers an excellent opportunity to develop your IT support expertise within a dynamic environment, supporting a wide range of operating systems and network configurations.

Responsibilities

Respond promptly to user enquiries via help desk tickets, phone, or email, providing clear and professional technical support.
Troubleshoot and resolve issues related to computer hardware, operating systems (including Windows, macOS, and Linux), and software applications such as Microsoft Office.
Assist with network connectivity problems involving LAN, WAN, VPN, firewall, DNS, and TCP/IP configurations.
Support Active Directory account management, including password resets and user provisioning.
Perform basic troubleshooting of Microsoft Windows Server environments and assist with server-related issues.
Use tools such as SCCM, ServiceNow, Jira, and BMC Remedy for incident tracking, asset management, and ticket resolution.
Maintain documentation of support activities and solutions for future reference.
Escalate complex issues to higher-level support teams when necessary, ensuring seamless communication throughout the process.
Contribute to continuous improvement initiatives by providing feedback on recurring problems or system inefficiencies.

Skills

Strong knowledge of computer networking, including TCP/IP, LAN, and wireless technologies.
Proven experience in desktop support and troubleshooting hardware components.
Familiarity with Microsoft Windows Server, Active Directory, and related services.
Experience supporting various operating systems such as Windows, macOS, and Linux.
Proficiency with network security tools including firewall configurations and VPN setup.
Knowledge of enterprise management tools like SCCM and ticketing systems such as ServiceNow, Jira, or BMC Remedy.
Excellent communication skills with the ability to explain technical issues clearly to non-technical users.
Strong analytical skills with attention to detail in problem diagnosis and resolution.
Ability to work effectively under pressure in a fast-paced environment while maintaining high customer service standards. This position is ideal for individuals passionate about IT support who are eager to grow their technical expertise within a collaborative team environment. The role offers valuable experience across diverse technologies, fostering professional development in the IT support domain.

Pay: £24,420.00-£51,458.22 per year

Work Location: Hybrid remote in Portsmouth PO6

Quick apply

Refine Your Search

application support engineer jobs in southsea, ham

Technical Support Engineer L1

1st Line Engineer

DevOps Engineer

Queue Controller

1st Line Support Engineer

International Technical Support & Training Manager

Graduate Software Engineer

Software Engineer (Autonomy and Simulation)

Senior Frontend Engineer

Senior FPGA Design Engineer

Embedded Software Lead

Software Engineer

Firmware Engineer

Firmware Engineer

Principal Firmware Engineer

Staff Software Engineer - Engine by Starling

Senior Site Reliability Engineer

Lead Engineer

Embedded Software Engineers

iOS Engineer

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