This post holder will be a member of the Corporate Services Team assisting as required across the Corporate Services area. This post operates Monday to Saturday over a 5 day period. Saturday working will be on a rotational basis. (applies to staff employed after Aug 2015) The post holder will be part of the on call rota. (applies to staff employed after Aug 2015).
The post-holder will communicate regularly using a variety of methods with internal and external stakeholders.
The post-holder has working relationships with staff at all levels, but specifically with the Head of Facilities and Environmental Sustainability, Administration Managers and senior estates staff and will contribute to the delivery of an efficient, high quality service across the College’s campuses.
The post-holder is required to maintain relationships with stakeholders both internal and external to the College.
The Corporate and Campus Services Assistant will have agreed objectives and responsibilities for this role, set by the Head of Facilities and Environmental Sustainability and the Cross College Administration Managers.
Key Responsibilities
- Undertake general maintenance including general clearing and cleaning of classrooms, workshops and associated tools and equipment;
- Moving, setting up and handling of equipment, furniture and associated items.
- Ensuring areas are free of waste and rubbish;
- Emptying bins as required/disposing of items accordingly.
- Assisting with gardening duties;
- Distribute materials and supplies across all Campuses as required;
- Assist in the completion of inventory checks;
- Assist in maintaining accurate records in respect of goods/materials delivery;
- Assist with internal/external events/moves as required including carrying out relocation of furniture, materials and equipment and setting up and dismantling of displays;
- Assist in general maintenance, repair and reporting of faults as required;
- Assist in ensuring the safety and security of students, staff and visitors;
- Liaise with internal staff, contractors and external visitors as required;
- Provide a friendly, welcoming, professional and inclusive front of house service to learners, visitors, partners and staff;
- Involvement in College events as required to ensure smooth flow and seamless operation e.g. enrolment, open days and induction etc;
- Scanning duties/saving files in an electronic system;
- Attend to both incoming and outgoing mail as required;
- Reception duties as required i.e. efficiently operate the College’s telephone exchange system, whilst providing a professional, courteous and helpful services to all callers at all times;
- Deal effectively with enquiries received via email, telephone or face to face;
- Be aware of emergency procedures connected with the operation of the switchboard and alert the strategic management, local police and security personnel in the event of an emergency;
- Operate reprographic, laminating and binding equipment.
General
Keep abreast of current developments which may be relevant to the College’s activity and future direction;
- Promote and advance Equality and Diversity in all aspects of College operations;
- Respect the confidentiality of matters relating to learners and staff;
- Understand and comply with the requirements of the regulatory framework for colleges in particular the Data Protection Act and the Freedom of Information Act;
- Ensure the Health and Safety of staff and students in all aspects of College activity by exercising a duty of care for personal health and safety and that of others who may be affected by their actions;
- Comply with all role specific training and all compulsory training provided by the College, for example Health and Safety, equality and diversity, etc. and
- Carry out any other duty commensurate with the post as required by the Head of Facilities and Environmental Sustainability, Senior Facilities Officer/Senior Estates and Facilities Co-ordinator, Director of Estates and Corporate Services, Vice Principal or the Principal.
Qualifications:
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Good standard of literacy.
Knowledge:
- Knowledge of building and facilities management;
- Knowledge of health and safety;
- The requirements of providing high-quality administrative support; and
- The demands expected within an estates and administrative function
Skills and Competencies:
- Verbal and written communication skills;
- Ability to assist in management of systems and processes;
- Ability to work with limited supervision;
- Use of own initiative;
- Ability to work as a member of a support team;
- Ability to build and maintain working relationships with internal and external stakeholders;
- Effective member of a team/teamwork understanding;
- Ability to undertake basic maintenance tasks;
- Ability to deliver to deadlines; and
- Ability to maintain confidential information.
Experience
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Some knowledge of janitorial, cleaning duties and general maintenance; or Administrative processes.
The role may be considered for a flexible working arrangement under the College's Family Friendly and Flexible Working Policy subject to operational requirements of the College.
About Glasgow Kelvin College: Glasgow Kelvin College seeks to provide learning opportunities of the highest quality, which engages learners from the widest range of backgrounds, and supports their progression to employment or to further study. We play a vital role in providing accessible vocational and core-skills learning and you will have the opportunity help us create progression opportunities for learners and makes a positive impact on the communities we serve.
We deliver high-quality programmes, from introductory to degree level, to around 15,000 students each year from three campus buildings in the North and Northeast of Glasgow and through a large network of community-based centres. The College works with partners to create inclusive progression opportunities in a vibrant and sustainable environment for our learners.
Roles within the College are subject to the Protection of Vulnerable Groups Scheme and as such the successful candidate(s) will be required to make an application for membership under the Scheme.
At Glasgow Kelvin College, we are committed to fostering a workforce that reflects the diverse society we serve. We believe that our strength lies in our differences, and we actively seek to attract talent from a wide range of backgrounds. Our goal is to create an inclusive environment where everyone feels valued, respected, and empowered to reach their full potential.
We are dedicated to being an employer of choice by prioritising diversity, inclusion, and wellbeing. Our inclusive policies and practices ensure that every team member experiences a strong sense of belonging and can thrive both personally and professionally. We are a Disability Confident employer and guarantee to interview applicants who meet the essential job requirements.
Join us at Glasgow Kelvin College and be part of a team that celebrates diversity and champions inclusion. Your unique perspective and experiences are not just welcomed—they are essential to our collective success. To find out more about how we do this visit: Equality, Inclusion, Diversity and Belonging - Glasgow Kelvin College
