Helpdesk administrator Work, Jobs in Southside Central, Glg (with Salaries)

Medical Administrator/Receptionist
North Avenue Surgery —Glasgow
- £12.71 - £13.00 an hour
- Full-time
- Administrative experience
- Office experience
- Free parking
- Health & wellbeing programme
Quick apply
Store Person - Maternity & Neonatal
NHS Scotland —Wishaw
- £29,103 - £31,409 a year
- Call to connect
- Annual leave
- Sick pay
5d

More jobs to discover

Find similar jobs that you might be interested in.

Store Person - Maternity & Neonatal
NHS Scotland —Wishaw
A driving licence is required; this must be a full UK/EU/EEA licence. Care experienced applicants include those who have lived with foster parents, kinship…
£29,103 - £31,409 a year
5d
Market Street Baker
Morrisons —Glasgow
Maintain quality, fresh and attractive displays of food throughout the trading day to promote sales. Prepare bakery products for sale to company specification,…
Quick apply
6d

I want to receive the latest job alerts for helpdesk administrator in southside central, glg

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

helpdesk administrator jobs near southside central, glg

Medical Receptionist jobs in Glasgow

Retail Assistant jobs in Leicester

Retail Sales Associate jobs in New Malden

Retail Sales Associate jobs in Houghton Regis

Retail Sales Associate jobs in Manchester

Retail Sales Associate jobs in London

Retail jobs in Macclesfield

Sales jobs in Liverpool

Medical Receptionist jobs in Gateshead

Medical Writer jobs in London

Medical Receptionist jobs in Bromsgrove

Part Time Receptionist jobs in Newcastle Upon Tyne

Receptionist jobs in Doncaster

Medical Receptionist jobs in Swindon Sn3

Receptionist jobs in Bath

Medical Receptionist jobs in Ferndale Cf43

Medical Administrator/Receptionist

North Avenue Surgery -
Glasgow

Quick apply

Job details

Full-time
£12.71 - £13.00 an hour

Benefits

Free parking
Health & wellbeing programme
Free flu jabs
Company pension
Employee discount
Sick pay
On-site parking

Qualifications

GCSE
Administrative experience
Office experience

Full job description

Job Description: Medical Administrator / Receptionist

Job Summary

The Medical Administrator/Receptionist is a key member of the practice management team, providing essential administrative and frontline support to ensure the efficient day-to-day running of the surgery. This role requires a self-motivated, disciplined individual capable of managing a split workload that prioritises administrative accuracy while maintaining a professional and welcoming presence for patients.

Key Responsibilities: Administrative & Clinical Systems

System Management: Proficiently use EMIS for patient data entry, ensuring that data quality guidelines are strictly understood and adhered to.
Scottish Protocols: Manage and process clinical information through Docman, SCI Gateway, and update Key Information Summaries (KIS) as required.
Prescription Processing: Accurately process repeat prescription requests in accordance with established practice protocols.
Data Accuracy: Maintain up-to-date and accurate patient records while respecting the privacy, dignity, and beliefs of all individuals.
IT Support: Resolve simple printer or computer issues and log complex IT calls via the appropriate helpdesk, following up until resolution.+1

Reception & Patient Services

Appointment System: Maintain the appointment system and ensure the smooth flow of clinics, highlighting any cover issues to the Management Team.
Patient Interaction: Greet patients and visitors in a non-judgmental manner that respects their circumstances, feelings, and rights.
Communication: Handle telephone enquiries effectively and recognise when patients require alternative methods of communication.
Resource Management: Maintain regular daily communication with the Practice Manager or Assistant Practice Manager regarding planning, resource management, and any potential threats to service delivery.

Organisational Support

Meetings: Provide administrative support for non-clinical meetings, including agenda preparation and minute-taking as requested by the Management Team.
Practice Protocols: Apply and suggest improvements to practice policies and standards to enhance overall team performance.+1
Mail Handling: Assist in the processing of incoming mail and clinical results.

Compliance and Professionalism: Health, Safety, and Security

Risk Management: Actively identify, report, and correct health, safety, and infection hazards immediately when recognised.+1
Infection Control: Maintain work areas in a tidy, safe way, adhering to the practice Infection Control policy and attending annual training.+2
Premises: Assist in ensuring the surgery premises are well-maintained and secure through regular observation and audit.

Equality and Diversity

Rights & Beliefs: Act in a way that recognises the importance of people’s rights and respects the beliefs of patients, carers, and colleagues.
Inclusive Behaviour: Behave in a welcoming manner that is consistent with practice procedures and current equality legislation.

Personal Development

Performance Review: Participate in an annual individual performance review and take responsibility for maintaining a record of personal and professional development.
Training: Complete all mandatory training and assist in the induction and training of new staff members where appropriate.+1

Employment Details

Reporting Line: Reports directly to the Assistant Practice Manager and the Practice Manager.
Hours: Full-time (37.5 hours per week).
Working Pattern: Monday to Friday, within the core surgery hours of 08:00 – 18:00.

Job Type: Full-time

Pay: £12.71-£13.00 per hour

Benefits:

Company pension
Employee discount
Free flu jabs
Free parking
Health & wellbeing programme
On-site parking
Sick pay

Work Location: In person

Quick apply

Refine Your Search

helpdesk administrator jobs in southside central, glg

Medical Administrator/Receptionist

Store Person - Maternity & Neonatal

More jobs to discover

I want to receive the latest job alerts for helpdesk administrator in southside central, glg

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected