It security specialist Work, Jobs in Southwater, Wsx (with Salaries)

IT Service and Support Analyst
OneFamily —Brighton
- £30,000 - £35,000 a year
- Full-time
- Microsoft Access
- Microsoft Office
- IT
3d
Local Growth and Visitor Economy Manager
Brighton & Hove City Council —Hove
- £57,755 - £63,123 a year
- Full-time
- Analysis skills
- Project management
- Presentation skills
- Employee discount
6d
Senior Incident Mangement & Resilience Lead
Applied Resilience —Reigate and Banstead District
- From £65,000 a year
- Full-time
- Hybrid work
- Leadership
- Annual leave
Quick apply
Senior Infrastructure Engineer
CGI —Leatherhead
- Full-time
- Azure
- Scripting
- Computer networking
Quick apply
Microsoft 365 Specialist
East Sussex County Council —Lewes
- Analysis skills
- AI
- Communication skills
3d
Facilities Manager
Cumnor House Sussex —Haywards Heath
- £40,000 - £45,000 a year
- Full-time
- Management
- Project management
- Human resources
- Free parking
- Employee assistance programme
Quick apply
7h
Senior TechOps Generalist
Octopus Energy Group —Brighton
- £65,000 - £90,000 a year
- Full-time
- Hybrid work
- Scripting
- APIs
- IT
Quick apply
Area Manager
TC Facilities Management —Crawley
- £30,000 a year
- Communication skills
- Annual leave
- Gym membership
10d
Water Spider
Spellman High Voltage Electronics —Pulborough
- Full-time
- Microsoft Outlook
- Computer literacy
- Microsoft Office
12d
Team Leader - Southern
Department for Work and Pensions —Brighton and Hove
- £32,137 - £37,016 a year
- Overtime
- Hybrid work
- Presentation skills
- Travel
- Leadership
- Annual leave
- Employee assistance programme
5d
Community Hubs Manager
Turning Tides —Worthing
- £43,274 a year
- Full-time
- IT
- Annual leave
- Employee discount
7d
Out of hours - Client Liaison Officer
Base One —Brighton
- £14 an hour
- 12 hour shift
- First Aid Certification
- Driving
- Communication skills
Quick apply
7h
Regional Manager
Lanes Group —Crawley
- £65,000 a year
- Full-time
- Customer service
- Microsoft Office
- IT
Quick apply
7d
Design and Certification Specialist
Civil Aviation Authority —Gatwick Airport
- Up to £72,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Travel
6d
Multi Site Manager
TC Facilities Management —Crawley
- £30,000 a year
- Communication skills
- Annual leave
- Gym membership
10d
Maternity Night Support Worker- September start
Salutem Care & Education —Billingshurst
- £13 an hour
- Night shift
- Communication skills
- School
- Employee assistance programme
10d
Principle Specialist FP&A (Interim)
Collins Aerospace —Crawley
- Full-time
- Microsoft Powerpoint
- In-person
12d
Regional Employment Broker
Ministry of Justice —Arundel
- £50,001 - £60,001 a year
- Full-time
- Hybrid work
- Presentation skills
- Annual leave
5d
Cleaner
BAM Construction —Crawley
- School
Bespoke Relocation Manager
K2 Corporate Mobility —Guildford
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
7d

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IT Service and Support Analyst

OneFamily -
Brighton

Apply Now

Job details

Full-time
£30,000 - £35,000 a year
3 days ago

Qualifications

Desktop support
ITIL Certification
Microsoft Access
Microsoft Office
IT support
IT
Root cause analysis
Communication skills
Active Directory

Full job description

Are you a customer-focused IT professional who enjoys solving problems, improving services, and keeping business-critical technology running smoothly? We’re looking for an IT Service & Support Analyst to deliver high-quality technical support across our organisation.

In this varied role, you’ll provide 1st and 2nd line support, with agreed advanced troubleshooting across desktops, laptops, mobile devices, telephony, printing, business applications and end-user IT services.

You’ll help colleagues resolve incidents and service requests, support identity and access management activity, assist with security and audit requirements, and contribute to projects, disaster recovery and continuous service improvement, working with specialist technical teams where escalation is required.

Providing responsive IT support through telephone, face-to-face, Microsoft Teams, email, ticketing system and remote assistance channels.

Managing incidents, service requests, small changes and project tasks in line with agreed SLAs.
Supporting identity and access management processes, including starters, movers, leavers, access provisioning, permissions changes, access reviews and audit evidence.
Investigating recurring issues, supporting root cause analysis and identifying opportunities to improve first-time fixes.
Maintaining technical documentation, procedures and knowledgebase articles.
Supporting technology projects, security activity, audits, risk controls, disaster recovery and business continuity testing, working with specialist teams where required.
Working collaboratively with IT colleagues, stakeholders and third-party suppliers to deliver reliable, secure and customer-focused IT services.

At least two years’ experience in IT support, service desk, desktop support or identity and access management.

Strong troubleshooting skills across Windows, Microsoft Office, hardware, software and end-user devices.
Experience supporting identity and access management processes, including Active Directory, Microsoft Entra ID, access provisioning, access reviews and audit activity.
Good understanding of ITSM processes, including incident, request, change, problem, knowledge and continual service improvement practices.
Familiarity with endpoint management, service management tools, Microsoft 365 administration, mobile device management, telephony and network printing solutions, with the ability to work with specialist technical teams where escalation is required.

A well-organised, customer-focused approach with excellent communication skills across telephone, face-to-face, Microsoft Teams and written channels, with the ability to prioritise under pressure.

This is primarily an on-site role, with some flexibility to work remotely in line with the team rota and business needs.

Training or awareness in ITIL V3/4, customer service, service desk support, Microsoft 365 or basic identity and access management would be advantageous.

Why join us?

You’ll join a collaborative IT team where your technical expertise, initiative and commitment to service excellence will make a real impact. If you enjoy taking ownership, learning new technologies and helping people get the best from IT, we’d love to hear from you.

OneFamily are an award-winning financial services company, providing products and services that help modern families thrive.

We believe that finance isn’t just personal. Every decision you make affects the people you care about most. That’s why we believe in creating products for modern families: the dual parents, the divorced, the single parents, the live-in grandma and the mate that your kid calls ‘Uncle’ - whatever family means to you.

HR: [email protected]
Head Office Phone: 0800 373010
Head Office: 16-17 West St, Brighton BN1 2RL

Apply Now

Refine Your Search

it security specialist jobs in southwater, wsx

IT Service and Support Analyst

Local Growth and Visitor Economy Manager

Senior Incident Mangement & Resilience Lead

Senior Infrastructure Engineer

Microsoft 365 Specialist

Facilities Manager

Senior TechOps Generalist

Area Manager

Water Spider

Team Leader - Southern

Community Hubs Manager

Out of hours - Client Liaison Officer

Regional Manager

Design and Certification Specialist

Multi Site Manager

Maternity Night Support Worker- September start

Principle Specialist FP&A (Interim)

Regional Employment Broker

Cleaner

Bespoke Relocation Manager

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