Line support / helpdesk engineer Work, Jobs in Southwater, Wsx (with Salaries)

1st Line Support Engineer
ActiveIT —Storrington
- £24,420 - £29,000 a year
- Full-time
- Hybrid work
- Customer service
- Windows
- Travel
- Free parking
Quick apply
10d
IT Support & Infrastructure Engineer
Stellar Entertainment Software Ltd —Guildford
- Full-time
- Hybrid work
- Customer service
- Organisational skills
- IT
Quick apply
6d
IT Field Engineer
Trident —Brighton
- Full-time
- Customer service
- Travel
- IT
- Annual leave
- Employee assistance programme
Quick apply
8d
IT Repairs Engineer
Class Technology Solutions Ltd —Crawley
- £27,000 a year
- Full-time
- Customer service
- English
- Windows
Quick apply
IT Apprentice (Level 3 Information Communications Technician)
Primary Goal —Guildford
- £10,000 a year
- Full-time
- Childcare
- English
- Working with children
- Annual leave
Quick apply
Technical Support Engineer
Motion Applied —Woking
- Hybrid work
- Azure
- Data analysis skills
- Bachelor's degree
- Annual leave
Quick apply
Maintenance Planner
Salute Inc. —Gatwick Airport
- Full-time
- Customer service
- Maintenance
- Administrative experience
- Annual leave
Quick apply
Fire & Security Engineer
OCS Group —Crawley
- Communication skills
Quick apply
12d

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line support / helpdesk engineer jobs near southwater, wsx

1st Line Support Engineer

ActiveIT
Storrington

Quick apply

Job details

Full-time
£24,420 - £29,000 a year
10 days ago

Benefits

Free parking
Casual dress
On-site parking

Qualifications

MCITP
Driving Licence
Customer service
LAN
Windows
Technical support
IT support
Organisational skills
Mac OS
Communication skills
CompTIA A+
MCTS
Help desk
VPN

Full job description

Job Overview
We are seeking a dedicated IT Helpdesk Engineer to provide technical support and assistance to our clients. The successful candidate will be responsible for resolving hardware and software issues, supporting end-users, and ensuring the smooth operation of IT systems. This role offers an excellent opportunity for individuals passionate about technology and customer service to develop their skills within a dynamic environment.

This job will predominantly be office based but will require trips to client sites on a regular basis, therefore a car owner and full uk driving licence is required.

Responsibilities

Respond promptly to IT support requests via phone, email, or ticketing system.
Troubleshoot and resolve hardware, software, and network issues for end-users.
Install, configure, and maintain computer systems, peripherals, and software applications.
Assist with setting up new equipment and ensuring proper functioning before deployment.
Document solutions and maintain accurate records of support activities.
Provide guidance and training to users on IT best practices and system utilisation.
Collaborate with the IT team on projects aimed at improving infrastructure and security.
Escalate complex issues to senior technical staff when necessary.
Attend client sites as required to resolve issues and install equipment.

Skills

Proven experience in a helpdesk or technical support role is preferred but not essential.
Strong knowledge of primarily Windows, but also macOS, and good knowledge of Microsoft 365 Admin would be an advantage.
Familiarity with networking concepts such as LAN, WAN, VPNs, and firewalls.
Excellent problem-solving skills with a methodical approach to troubleshooting.
Good organisational skills with the ability to prioritise tasks effectively.
Strong communication skills, capable of explaining technical issues clearly to non-technical users.
Ability to work independently as well as part of a team.
Nice-to-have: certifications such as CompTIA A+, Microsoft Certified IT Professional (MCITP), or similar qualifications. This position is paid and offers an excellent platform for professional growth within the IT sector. The ideal candidate will be proactive, detail-oriented, and committed to delivering exceptional support services in a fast-paced environment.
Full UK Driving Licence and a car so you can travel to sites.

Pay: £24,420.00-£29,000.00 per year

Benefits:

Casual dress
Free parking
On-site parking

Experience:

IT support: 1 year (preferred)

Licence/Certification:

Driving Licence (required)

Work authorisation:

United Kingdom (required)

Work Location: Hybrid remote in Storrington RH20 2ND

Quick apply

Refine Your Search

line support / helpdesk engineer jobs in southwater, wsx

1st Line Support Engineer

IT Support & Infrastructure Engineer

IT Field Engineer

IT Repairs Engineer

IT Apprentice (Level 3 Information Communications Technician)

Technical Support Engineer

Maintenance Planner

Fire & Security Engineer

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