Sales support analyst Work, Jobs in Southwater, Wsx (with Salaries)

Sales Support Analyst - 6 month FTC
Stark Software International Limited —Horley
- Microsoft Excel
- Microsoft Outlook
- Administrative experience
9d
Business Analyst (Apprentice)
Rentokil Initial Group —Crawley
- Full-time
- Hybrid work
- SQL
- Bachelor's degree
- Agile
- Free parking
- Employee assistance programme
Quick apply
10d
Commission Analyst
Bupa —Brighton
- £26,400 - £29,800 a year
- Full-time
- Microsoft Excel
- Organisational skills
- In-person
- Work from home
- Employee assistance programme
Quick apply
5d
Associate Business Analyst
FootfallCam —Guildford
- £1,800 - £2,100 a month
- Full-time
- Spanish
- Microsoft Excel
- Sales
- Annual leave
Quick apply
5d
Digital Data Analyst
Rentokil Initial Group —Crawley
- Full-time
- Hybrid work
- SQL
- Free parking
- Employee assistance programme
Quick apply
Customer Support Specialist
Royal HaskoningDHV —Brighton
- Part-time
- Data analysis skills
- APIs
Business Analyst - Redhill
Rapiscan —Salfords
- Project management
- Bachelor's degree
- No degree
Fuel Lead & Operations Analyst
Harvest Energy Retail Limited —Weybridge
- £40,000 a year
- Temporary
- Microsoft Excel
- ERP systems
- Data analysis skills
- Free parking
- Work from home
Quick apply
Account Support Analyst
LexisNexis Risk Solutions —East Grinstead
- Full-time
- CRM software
- Salesforce
- Microsoft Office
- Employee assistance programme
- Employee discount
Account Support Analyst
RELX —East Grinstead
- Full-time
- CRM software
- Salesforce
- Microsoft Office
- Employee assistance programme
- Employee discount
Business Analyst - Redhill
OSI Systems, Inc. —Salfords
- Project management
- Bachelor's degree
- No degree
Finance Analyst
Saputo Inc. —Weybridge
- Full-time
- Communication skills
- Free parking
- Work from home
1d
FP&A Analyst
KFC UK & I - Finance Commercial —Woking
- Full-time
- Hybrid work
- Microsoft Excel
- Analysis skills
- Communication skills
4d
Customer Success Account Manager
Unily —Godalming
- Full-time
- Hybrid work
- Marketing
- Microsoft Office
- Bachelor's degree
Quick apply
FP&A Analyst
KFC —Woking
- Full-time
- Microsoft Excel
- Analysis skills
- Communication skills
- Employee assistance programme
- Employee discount
4d
Conversion Services Director
Fresh Egg —Worthing
- Full-time
- Social media management
- Presentation skills
- In-person
- Work from home
- Sick pay
Quick apply
11d
Revenue Growth Management Analyst - UK
Vinarchy —Weybridge
- Microsoft Excel
- Analysis skills
- Employee assistance programme
- Employee discount
Sales Solution Architect
Roke —Woking
- Full-time
- AI
IT Applications Manager - Principal Business Analyst
Rapiscan —Salfords
- ERP systems
- Project management
- Bachelor's degree
Paid Media Manager
Thales —Crawley
- Full-time
- Remote
- Microsoft Excel
- Marketing
- Salesforce

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Sales Support Analyst - 6 month FTC

Stark Software International Limited -
Horley

Apply Now

Job details

Fixed term contract
9 days ago

Qualifications

Microsoft Excel
Microsoft Outlook
Sales administration
Administrative experience
Analysis skills
Organisational skills

Full job description

Purpose

Provide excellent standard of sales administrative support, effectively maintain, and improve procedures to track and progress sales enquiries from initial contract to order. To support the business to increase customer satisfaction, ensure key performance indicators are followed and ensure the customer relationship management tool is kept up to date.

Responsibilities & Accountabilities

Provide proactive assistance and support to the sales team.
Manage team inboxes.
Initially specialise in the removals process and as efficiencies are made support other tasks within the team
Qualify telephone and email enquiries, directing accordingly.
Accurately capture and process all orders in Stark’s customer management system (CRM), managing data imported and ensuring it is of high standards.
Create and processes maintenance agreements.
Adhere to all commercial level agreements, processing and responding to orders and queries within defined SLA’s.
Process contracts and variations to contracts, ensuring processing is comprehensive and of high standards.
Identify issues with and errors in order data and escalate to sales team if unable to resolve.
Create new, and manage existing, and monitor portfolio and statistic reports within Microsoft Excel.
Provide professionally presented and accurate data as and when requested, either in Microsoft Excel or other formats as appropriate.
Maintain up to data and accurate query records in centralised database, including updates to customer information, Stark ID and contact information.
Provide consistently helpful, efficient, and courteous support to customers and colleagues.
Demonstrate independent working, ownership of tasks, activities, and projects, using initiative.
Proactive liaise with and build rapport with customers and internal departments.
Provide proactive use of telephone when following up with emails to always maintain clear audit trails.
Ensure Sales Document Pack is maintained, reviewed, and kept up to date.
Arrange and set up monthly, weekly in house sales meetings. Attend sales meetings, both internal and external and travel to external offices when required.
Proactively update and create process documents and procedural guides.
Participate and provide, when required, regular training and learning activities to maintain and develop skills and knowledge.
Work towards successfully delivering set individual and team objectives.
Provide training sessions to team members and wider sales team when required.
Participate in regular training/ learning activities to maintain and develop skills and knowledge.
Adhere to all Stark policies, procedures and working practices.
Ensure the health and safety of yourself and others who may be affected by what you do; use work equipment provided safely and co-operate with managers to provide safe systems of work.
Act as a filter for all new business ordered, cancellations to works and removals from contracts and portfolios. Updating contracts and the customer management system (CRM).
Any other reasonable duties as required.

Person Specification, Competencies & Skills

Behaviours:

Identify areas of improvement across existing processes such sales orders, maintenance required, logging enquiries etc.
Consistently professional, confident, and calm even in challenging situations.
Demonstrate a customer focused approach; and an expectation of others to do likewise.
Supportive and helpful team player with a flexible and positive attitude.
Proactively share knowledge, skills and experience with others to increase team performance.

Technical Skills & Knowledge

Highly accurate data inputting skills.
Sales administration experience gained within a technical environment.
Strong problem-solving and analytical abilities
Keep up to date with advances in business area, new methods and ways of working.
Strong administrative and organisational skills.
Intermediate knowledge of Excel, Word and Outlook
Confident and accurate use of departmental computer systems/databases.

Apply today. Successful candidates will hear from us within 10 days.

’s Equality, Diversity & Inclusion statement

As an equal opportunities’ employer, Stark is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds and underrepresented groups to apply and join Stark.

welcome requests for any reasonable adjustments either during our recruitment process or on employment.

Please see our website for further information.

Apply Now

Refine Your Search

sales support analyst jobs in southwater, wsx

Sales Support Analyst - 6 month FTC

Business Analyst (Apprentice)

Commission Analyst

Associate Business Analyst

Digital Data Analyst

Customer Support Specialist

Business Analyst - Redhill

Fuel Lead & Operations Analyst

Account Support Analyst

Account Support Analyst

Business Analyst - Redhill

Finance Analyst

FP&A Analyst

Customer Success Account Manager

FP&A Analyst

Conversion Services Director

Revenue Growth Management Analyst - UK

Sales Solution Architect

IT Applications Manager - Principal Business Analyst

Paid Media Manager

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