Bring people together. Build confidence. Change lives.
Are you passionate about helping people thrive and creating stronger, more connected communities? As our Hub Coordinator, you'll play a key role in supporting people to improve their wellbeing, build confidence, and overcome the challenges that can lead to isolation, poor mental health, or loneliness. Based at the heart of our communities, you'll deliver engaging activities, develop meaningful partnerships, and provide personalised support that empowers people to make positive changes in their lives.
This is a rewarding opportunity to combine creativity, compassion, and community spirit to help individuals discover their strengths, connect with others, and build the resilience needed to live happier, healthier, and more independent lives. If you're an enthusiastic people person who believes in the power of community and wants to make a genuine difference every day, we'd love to hear from you.
A full job description is attached but please see below for an overview of the role.
Please note this role will be split into 2 roles, one based in Spalding and one in Holbeach - both 6 hours a week across 3 sessions.
As a Community Resilience Hub Coordinator, a typical day might include:
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Plan and deliver a programme of wellbeing, learning and social activities across Community Resilience Hubs and local venues.
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Provide personalised, holistic support to help people improve their mental health, wellbeing and resilience.
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Complete assessments, action plans and regular reviews, monitoring progress and outcomes.
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Organise community-led events and activities that bring people together and make the most of local assets.
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Support people with lived experience to shape, co-design and influence services and activities.
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Develop and manage a volunteer peer mentoring programme to strengthen community support networks.
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Promote and connect customers to wider services, partners and opportunities that meet their needs.
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Engage vulnerable, isolated and disadvantaged individuals, reducing barriers to support and participation.
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Build relationships with community groups, networks and partners, generating referrals and strengthening local connections.
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Gather data, measure impact and help demonstrate the positive difference our services make to communities.
What we are looking for on your application (dont worry if you dont tick every box):
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A willingness and ability to deliver a range of courses beyond your primary area of expertise with an enthusiasm to develop your skills to adapt our delivery to needs of our learners.
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Outcome star training undertaken.
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Qualification in Mentoring, Advice and Guidance or similar, or a mental health qualification.
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Are comfortable with, and can deliver, both 1-2-1 and group sessions in their role.
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Experience of professionally engaging with adults and children.
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A genuine commitment to supporting people to thrive and achieve, overcoming barriers faced because of mental ill health.
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Ability to work as a team, under pressure and in a fast-paced environment
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A good understanding of the barriers faced by inactive people, and the solutions that may be able to benefit them.
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Ability to work collaboratively with others, whether in the same team or external support providers.
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You’re a positive, energised and enthusiastic person, with a real zest for helping others.
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Engaging and supporting people is what gets you up every day
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Nothing makes you happier than seeing someone progress, knowing you helped them get there.
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Resilience. Working in the education, support and employment sectors is a challenging but rewarding career. You’ll be helping to bring real change to peoples’ lives.
The added extras (helpful but not essential):
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L3 Award in Education and Training (formerly PTLLS) or Teaching qualification, and/or willingness to undergo further training.
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Mental health first aider qualified.
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Qualifications in your subject specialism (to at least Level 3 equivalent), or an in-depth knowledge and substantial experience in the subject area.
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Awareness of the needs of underachieving and disengaged young people.
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Ability to deal with challenging behaviour at times.
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An understanding of the different local services available for customers.
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You’re interested in supporting the wider team with our wellbeing activities, learning opportunities or employment support – and have some skills to offer in this area.
Being part of the Acis team, you’ll get:
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Generous holiday entitlement – 25 days annual leave plus bank holidays (pro rata)
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Pension contributions up to 4%
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The opportunity to undertake professional training, funded by us.
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One days paid leave a year for volunteering work (in addition to your Annual leave entitlement)
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Staff benefits with Paycare – A health and benefits scheme giving you support and contributions towards various health benefits such as counselling, eye tests, vaccinations and much more
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Benefits with Acis Perkz – a discount scheme giving you savings off hundreds of schemes including discounts on your coffee, weekly shop, days out and much more!
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Employee recognition scheme, where we celebrate and award our Stars within Acis, including gift vouchers
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Long service awards for our loyal employees
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Cycle to work scheme
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Employee Assistance Programme to give you confidential advice and support, when you need it
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Professional membership subscription to support your continuous professional development
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Death in service benefit as part of our pension scheme
As part of our commitment to safeguarding there will be numerous safeguarding checks that form part of the recruitment process including an Enhanced DBS check and you will be required to complete a self declaration form at interview stage. Please note this role is also exempt from the Rehabilitation of Offenders Act and it is an offence to apply for the role if you are barred from regulated activity.
As soon as a suitable candidate is found for this role we reserve the right to close the job advert ahead of the closing date, so please do not delay in submitting your application.
Acis are committed to equality and diversity, are a proud member of disability confident and welcome applications from any applicant who feel they hold the essential skills to fulfil the role. We recognise that people need flexibility in their role and we’re happy to discuss flexible working options with the successful candidate.
Should you be invited to interview, please let us know if there are any adjustments we can make to support you throughout the recruitment process. We are committed to creating an inclusive experience and will do our best to accommodate your needs.
