Traffic engineer Work, Jobs in Sparkhill, Wmd (with Salaries)

2nd Line Network Engineer
wavenet —Shirley
- Full-time
- Continuous improvement
- Computer networking
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
1d
Assistant Engineer - Highway Management
Solihull Metropolitan Borough Council —Solihull
- £26,824 - £37,280 a year
- Hybrid work
- AutoCAD
- Customer service
- Project management
- Free parking
- Annual leave
1d
Traffic Signal Design Engineer (Urban64)
SRL Traffic Systems —Birmingham
- £50,000 a year
- Full-time
- AutoCAD
- Engineering
- Microsoft Office
Quick apply
8d
IT Infrastructure Engineer
Paragon Banking Group —Solihull
- Part-time
- Hybrid work
- Scripting
- Computer networking
- IT
- Annual leave
- Employee assistance programme
Traffic Regulation Order Engineer
Civic Recruitment Limited —Coventry
- £17.47 an hour
- Full-time
- CAD
- Project management
- Presentation skills
Quick apply
3d
FNOL Motor Claims Handler
1010 Solutions —Birmingham
- £25,000 - £28,000 a year
- Full-time
- Data entry
- Organisational skills
- In-person
Quick apply
Trainee CAD Designer
Consilium —Birmingham
- Monday to Friday
- AutoCAD
- English
- Analysis skills
- Employee assistance programme
Quick apply
3d
Senior Traffic Control Engineer - Technology Services
AECOM —Birmingham
- Full-time
- Hybrid work
- AutoCAD
- Civil engineering
- Engineering
CAD Designer
Consilium —Birmingham
- Monday to Friday
- Hybrid work
- AutoCAD
- CAD
- Employee assistance programme
Quick apply
Network engineer L2
wavenet —Birmingham
- Full-time
- Continuous improvement
- Computer networking
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Senior Backend Software Engineer
RAC —Walsall
- Azure
- SQL
- APIs
- Annual leave
- Flexible schedule
Vertical Transportation Consultant (Birmingham Area)
TÜV SÜD —Birmingham
- Full-time
- Microsoft Excel
- Management
- Sales
- Employee assistance programme
Agent
Balfour Beatty —Warwick
- Hybrid work
- Civil engineering
- Construction experience
- Communication skills
- Annual leave
2d
Training & Solutions Engineer
Solid State Group PLC —Birmingham
- Full-time
- Travel
- Mentoring
- Computer networking
- Annual leave
- Sick pay
Quick apply
Global Network Engineer (12 Month Contract)
Rentokil Initial Group —Dudley
- Hybrid work
- Computer networking
- IT
- Free parking
- Employee assistance programme
Quick apply
Junior Data Scientist
Friend MTS —Birmingham
- Full-time
- Hybrid work
- Doctoral degree
- Master's degree
- SQL
- Annual leave
- Employee assistance programme
Quick apply
Senior Traffic Control Systems Engineer
AtkinsRéalis —Birmingham
- Full-time
- Hybrid work
- Project management
- Communication skills
Data Solutions Engineer
INRIX —Birmingham
- £28,000 - £31,000 a year
- Full-time
- Microsoft Excel
- Data analysis skills
- Microsoft Office
Server Programmer
Pixel Toys —Leamington Spa
- Full-time
- Hybrid work
- AWS
- Annual leave
Quick apply
Geotechnical Engineer
Amey Ltd —Birmingham
- Part-time
- Annual leave
Quick apply

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2nd Line Network Engineer

wavenet -
Shirley

Quick apply

Job details

Full-time
1 day ago

Benefits

Annual leave
Employee assistance programme

Qualifications

Load balancing
Firewall
Continuous improvement
Computer networking
Network engineering
Communication skills
Juniper
Network Security
VPN

Full job description

Company Description

Wavenet is a managed services provider specialising in cybersecurity, communications, and connectivity solutions that evolve alongside our customers' businesses—no matter what the future brings. Since our inception in 2000, we have been dedicated to keeping businesses connected. At Wavenet, we focus not only on immediate solutions but also on future needs.

We continuously stay ahead of the technology curve, ensuring our customers can trust that we are committed to making their business future-ready. Your success is our success. We go above and beyond to deliver exceptional service quality and an unparalleled customer experience, becoming a true extension of your business.

We are dedicated to fulfilling our promise to make your business thrive!

Job Description

We are looking for a skilled 2nd Line Network Engineer to join our Service Operations team. You’ll be responsible for providing advanced technical support to Wavenet customers, diagnosing and resolving network incidents, and ensuring service requests are handled to the highest standard. This is a hands-on technical role requiring strong troubleshooting skills across a range of networking and security technologies.

What You’ll Be Doing

Technical Support – Provide second-line diagnostics and fixes for customer incidents, escalating when necessary.
Customer Care – Work closely with clients via phone and email, ensuring issues are resolved effectively and customers are kept updated at all stages.
SLA Management – Prioritise and manage tickets to meet contractual service levels.
Documentation – Maintain accurate and up-to-date records in the Help Desk System, including client infrastructure details and troubleshooting steps.
Collaboration – Liaise with 3rd party suppliers to resolve hardware, software, and connectivity issues, ensuring SLA targets are met.
Continuous Improvement – Contribute to knowledge sharing within the team by updating documentation and supporting colleagues in resolving complex issues.

Qualifications

Skills & Experience You’ll Need

Proven technical experience in networking and security support.
Strong diagnostic and administration skills across some/all of the following:
- Cisco Routing & Switching (ISR, ASR, Catalyst, Nexus 1–7K)
- Cisco management tools and wireless platforms (controllers & access points)
- Cisco ACE and F5 configuration and troubleshooting
- Juniper & Extreme Firewalls
- Tier 2 Broadband support, including traffic shaping
- Experience with VLANs, VPNs, and network security principles
- Knowledge of Meraki, Fortinet, and Palo Alto solutions (preferred)
Hands-on experience in:
- Network design, implementation & troubleshooting
- Firewall configuration and incident response
- Monitoring and analysing network performance using traffic analysis tools
Excellent communication skills, with the ability to interact with all stakeholders including Directors.
Strong attention to detail and accuracy in documentation.

What Success Looks Like

Timely resolution or escalation of technical incidents.
High levels of customer satisfaction through clear and professional communication.
Accurate and comprehensive documentation of tickets and client systems.
Meeting SLA commitments consistently.
Proactive collaboration with both customers and suppliers.

Additional Information

Here’s a closer look at what we offer:

Office-Based Working: A collaborative approach with team support, requiring you to work in one of our offices. This role emphasises in-person teamwork and engagement at Wavenet.
Annual Leave: Start your journey with 25 days of leave, increasing by one day each year up to 28 days—our way of expressing appreciation for your dedication.
Health & Wellbeing: Your wellbeing is our priority. Benefit from private medical coverage, discounted health plans, virtual GP access, an eye care scheme, and a comprehensive employee assistance program, all facilitated by our Wellbeing Team.
Wavenet Academy: We are excited to announce the launch of Wavenet Academy, our new user-friendly Learning Management System (LMS). This platform is designed to enhance learning, training, and personal development initiatives across our organisation.

Ready to join the UK’s largest managed service provider? Apply today or contact our friendly Talent Acquisition Team for more information.

We are committed to building a diverse and inclusive workforce. We welcome applicants from all backgrounds and experiences to apply and bring their unique perspectives to our team.

Quick apply

Refine Your Search

traffic engineer jobs in sparkhill, wmd

2nd Line Network Engineer

Assistant Engineer - Highway Management

Traffic Signal Design Engineer (Urban64)

IT Infrastructure Engineer

Traffic Regulation Order Engineer

FNOL Motor Claims Handler

Trainee CAD Designer

Senior Traffic Control Engineer - Technology Services

CAD Designer

Network engineer L2

Senior Backend Software Engineer

Vertical Transportation Consultant (Birmingham Area)

Agent

Training & Solutions Engineer

Global Network Engineer (12 Month Contract)

Junior Data Scientist

Senior Traffic Control Systems Engineer

Data Solutions Engineer

Server Programmer

Geotechnical Engineer

I want to receive the latest job alerts for traffic engineer in sparkhill, wmd

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