Darlington Borough Council is seeking to recruit a Civic Enforcement Officer to join our Community Safety Team.
*This post requires a satisfactory Enhanced DBS check*.
This is a full-time role (37 hours per week), working a 4 days on / 4 days off rolling rota across a 7-day week.
As a Civic Enforcement Officer, you will play a vital role in helping to keep our communities safe and welcoming. Your work will focus on supporting public safety, encouraging responsible behaviour, and ensuring local spaces are accessible and enjoyable for everyone.
This is an opportunity to make a meaningful difference by engaging with the public, promoting community safety, and helping to maintain high standards across Darlington.
You will act as a key point of contact for reports of anti-social behaviour, environmental offences, and wider community safety concerns across Darlington, responding to and investigating incidents, providing support to those affected while using effective communication skills to deescalate potentially volatile situations.
In addition, you will patrol parking areas across Darlington to address nuisance parking, ensuring compliance with regulations and issuing notices for contraventions in line with enforcement procedures.
You will need a City and Guilds 1889/NVQ Level 2 or equivalent in Car Parking Enforcement or alternatively a commitment to obtain the qualification within a reasonable timeframe of commencing in the post.
A full driving licence is required to drive Council vehicles and approximately one years' experience of dealing with the public.
The rewards for working at Darlington Borough Council go beyond the salary you will receive; we have numerous additional benefits such as:
- 32 days Annual Leave, plus Bank Holidays, with option to purchase additional Annual Leave (pro-rata for part time working)
- Access to the Local Government Pension Scheme with option to make Additional Voluntary Contribution.
- Generous Maternity, Paternity and Adoption Leave schemes
- Staff equality forums
- Green Car Leasing Scheme
- Access to a wide range of training, learning and development
- Physiotherapy service
- Confidential counselling service
- Great wellbeing offer
- Cycle to Work Scheme
- Dolphin Centre Fit for Life Discounts
- Local and National retailer discounts
- Vivup employee benefit app and Lifestyle Savings
- Arriva Employee Travel Club
For the full range of benefits we offer, please see our Why work for us internet page, which also includes our Total Reward Booklet and Employee Benefit Video.
https://www.darlington.gov.uk/jobs-and-careers/why-work-for-us/
Find out further information about us and what it’s like to work for our great team by visiting the Jobs and Careers home page.
https://www.darlington.gov.uk/jobs-and-careers/
For detailed information on this role, please refer to the Role Profile and Person Specification.
General Information for Applicants:
For a further informal discussion and any queries around the role profile and jobs itself please contact Scott Richardson, ASB & Civic Enforcement Operational Manager on 01325 406753.
If you have any further questions regarding applying for this role or the questions , please contact the HR Support team on 01325 403217 or [email protected].
https://www.northeastjobs.org.uk/contactus
All applicant email correspondence will come from [email protected] and may be directed to your Junk folder depending on the settings of your email account. Please check both your email and Junk folder as all applicants will be notified whether they have been shortlisted.
You must ensure that anything submitted in your application is factually accurate. Plagiarism can include presenting the ideas and experience of others, or generated by artificial intelligence, as your own. Whilst we accept candidates may use AI tools within job applications; submissions must be truthful and relevant to your own experience.
We are an equal opportunities' employer. We welcome applicants from all sections of the community. We aim to interview any applicant who declares a disability and meets the minimum criteria for the job.
