Administration apprentice Work, Jobs in Spennymoor (with Salaries)

Business Administration Apprentice
Story Homes —Newcastle upon Tyne
- Full-time
- Customer service
- English
- Microsoft Office
6d
Business Administration Apprentice
Novocastrian Ltd —Washington
- £16,640 - £20,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Free parking
Quick apply
Rainbow Care Group - Level 3 Business Administration Apprenticeship
Impact Futures Candidate Team —Gateshead
- £8 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
Quick apply

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Business Administration Apprentice

Story Homes
Newcastle upon Tyne

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Job details

Full-time | Apprenticeship | Fixed term contract
6 days ago

Qualifications

Customer service
English
Microsoft Office
Administrative experience
Mentoring
Organisational skills
IT
Communication skills
Office experience

Full job description

Business Administration Apprentice

Duration: Apprenticeship Programme (2-year fixed term contract)
Qualification Gained: Business Administration

About the Opportunity

At Story Homes, we’re passionate about delivering high-quality homes and exceptional customer service. Our Aftercare Team plays a vital role in supporting homeowners once they have moved into their new home, ensuring any queries or issues are dealt with professionally and efficiently.

As a Business Administration Apprentice, you’ll gain valuable hands-on experience while working towards a nationally recognised apprenticeship qualification. You’ll receive support from experienced colleagues and develop the skills needed for a successful career in business administration and customer service.

What You’ll Be Doing

Provide administrative support to the Aftercare Team.
Answer telephone calls and respond to customer enquiries in a professional and friendly manner.
Log customer requests and maintain accurate records using internal systems.
Schedule appointments for Aftercare Coordinators and Technicians.
Liaise with customers, subcontractors, and internal departments to ensure issues are resolved efficiently.
Prepare correspondence, reports, and other business documentation.
Maintain electronic and paper filing systems, ensuring records are accurate and up to date.
Support the team with general office administration, including scanning, filing, and data entry.
Attend training sessions and work towards completing your apprenticeship qualification.
Contribute positively to the business while delivering excellent customer service.

What We’re Looking For

Eligibility to work in the UK
Minimum of 5 GCSEs (or equivalent) at Grade 4 or above, including English and Mathematics.
A positive attitude and willingness to learn
Excellent communication and interpersonal skills
Strong organisational skills and attention to detail
Good IT skills, including Microsoft Office (or a willingness to learn)
Ability to manage your time effectively and work as part of a team
A professional and customer-focused approach
An interest in business administration and delivering excellent customer service.

What You’ll Gain

Full training and support to achieve a recognised business administration qualification
Hands-on experience within a busy Aftercare department of a leading housebuilder
Career development and progression opportunities within Story Homes
Mentoring and support from experienced colleague
Experience using business systems and developing key administrative skills
Valuable customer service experience in a professional office environment

How to apply

If you are interested in this vacancy, please complete this form: Business Administrator Apprenticeship Application Form – Fill in form

Closing date

This vacancy will close on Tuesday 28 July 2026.

Contact

If you have any questions or queries, please email our HR Team at [email protected]

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