Customer support representative Work, Jobs in Spondon, Dby (with Salaries)

Customer Care Representative - English Speaker
621 Druck Limited —Leicester
- Full-time
- Customer service
- English
- Microsoft Office
Operational Support Officer
HM Courts and Tribunals Service —Derby
- £25,582 a year
- Part-time
- Customer service
- Administrative experience
- Presentation skills
- Annual leave
3d
Trading Team Manager
B&Q —Derby
- £33,000 - £36,000 a year
- Part-time
- Annual leave
- Employee assistance programme
Customer Support Representative
Vectare Limited —Loughborough
- £25,000 - £26,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Annual leave
Quick apply
Operational Support Officer
HM Courts & Tribunal Service —Derby
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- Customer service
- Administrative experience
- Presentation skills
- Annual leave
- Employee discount
3d
Business Development Representative - Leicestershire
AG Barr —Leicester
- £26,500 - £27,800 a year
- Full-time
- Hospitality
- Sales
- Business development
- Employee discount
Quick apply
Sales Assistant | Customer Service Advisor | Immediate Start
The Limitless Organisation —Leicester
- £500 - £900 a week
- Full-time
- Sales
- Customer service
- No experience needed
Quick apply
Business Development Representative
KERRIDGE COMMERCIAL SYSTEMS CORP —Nottingham
- Full-time
- Hybrid work
- CRM software
- ERP systems
- IT
- Annual leave
- Work from home
Quick apply
Service Engineer
Alerter Group Ltd —Derby
- £28,000 - £31,000 a year
- Full-time
- Maintenance
- Computer networking
- In-person
- Free parking
- Annual leave
Quick apply
9d
Customer Service Representative
Sunspel —Long Eaton
- Temporary
- Microsoft Outlook
- Customer service
- IT
Field Service Representative
Rolls-Royce —Derby
- Full-time
- No degree
- Contracts
- Communication skills
- Annual leave
- Employee assistance programme
3d
Customer Service Representative
621 Druck Limited —Leicester
- Full-time
- Customer service
- English
- Microsoft Office
Customer Service Representative
Holcim —Coalville
- Customer service
- Employee discount
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Derby
- £3,800 a month
- Full-time
- Sales
Quick apply
Customer Acquisition Representative
Perseverance Sales Group —City of Leicester
- £488.40 - £925.92 a week
- Full-time
- Hospitality
- Sales
- Customer service
Quick apply
11d
Supervisor - Derby
Hugo Boss —Derby
- Communication skills
10d
Family Support Worker (FSW)
Brackenfield SEND school —Long Eaton
- From £30,669 a year
- Full-time
- Working with children
- Leadership
- Communication skills
- Bereavement leave
- Sick pay
Quick apply
4d
Cleaner
TC Facilities Management —Derby
- £12.71 an hour
12d
Sales Validation Advisor (Part-Time)
Luxion Group Limited —Chesterfield
- £27,976 a year
- Part-time
- Remote
- Communication skills
2d
Claims Fraud Investigator - Credit Hire
Hastings Direct —Leicester
- Full-time
- Hybrid work
- Communication skills
- Annual leave
9d

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Customer Care Representative - English Speaker

621 Druck Limited
Leicester

Apply Now

Job details

Full-time

Qualifications

Customer service
English
Microsoft Office

Full job description

Associate Customer Service Representative works within a team environment that delivers Order Entry, Inside Sales and Administration activities, as well as acting as one of the main pre- and after-sales customer contact points, responsible for managing fast and effective exchange of commercial information between Sales, Distributors, Supply Chain/Logistics and other departments, in order to respond to customer queries and/or transactions in a manner that exceeds customer expectations.

Essential Responsibilities

Phone, Email and Web support to Sales, Service, Distributors, Dealers, Direct Customers and OEMs for information on lead times, status of internal / external sale orders and/or return authorizations, shipments of materials, expediting of shipments and or material; including tracking/managing internal & external customer issues.

Manage allocated key accounts and regions, and back up other regions.

Phone, Email and Web support to resolve outstanding invoicing issues.

Work in cooperation with team members from Sales, Inside Sales and Technical Support to help resolve issues, and find improvements which increase ease of doing business, and prevent those issues arising again.

Interface with Supply Chain & Engineering to coordinate shipments of material to meet customers’ requirements.

Co-ordinate service/goods Inwards and other departments as necessary to coordinate the return of material for repair and/or restock.

Where necessary, effectively enter customer’s data, agreements, return authorizations, training registrations, sales orders and invoices in a timely manner with focus on eliminating errors; using departmental service goals and objectives as a guideline to required performance.

Enter and maintain Customer Master Data plus execution of relevant security checks.

Participate in process improvement projects on an ad-hoc basis.

Using customers’ portals for order management purposes.

Participate in regular customer calls.

Ensure all transactions are compliant as per BH policies and Druck Export Control regulations.

Qualifications/Requirements

Excellent in spoken and written English.

Previous experience in customer service.

Good knowledge of MS Office applications (User Level).

Desirable

Proven SAP systems experience an advantage

Apply Now

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customer support representative jobs in spondon, dby

Customer Care Representative - English Speaker

Operational Support Officer

Trading Team Manager