Customer service administrator maternity cover Work, Jobs in Spreyton, Dev (with Salaries)

Accounts and Customer Service Administrator
APi Communications —Exeter
- £18,000 a year
- Part-time
- Hybrid work
- CRM software
- Organisational skills
- In-person
- Free parking
- Work from home
Quick apply
1d
Customer Service Administrator - MATERNITY COVER
Water Babies Devon, Somerset, Dorset and Salisbury COT —Exeter
- £14,850 a year
- Part-time
- CRM software
- In-person
- School
- Free parking
Quick apply
3d
Commercial Administrator
M Group —Tiverton
- Microsoft Office
- Data entry
- IT
- Annual leave
- Employee assistance programme

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Accounts and Customer Service Administrator

APi Communications
Exeter

Quick apply

Job details

Permanent | Part-time
£18,000 a year
1 day ago

Benefits

Free parking
Company pension
Work from home
Sick pay
On-site parking

Qualifications

CRM software
Accounts receivable
Customer service call handling
Accounts payable
Inbound customer enquiry call handling
Financial reconciliation support
Accounting software
VAT return preparation
Organisational skills
Customer support
Customer interaction
Finance and accounting experience
Financial management
Communication skills
Supplier invoice processing
VAT returns submission

Full job description

Job Title: Accounts & Customer Service Administrator
Location: Pinhoe, Exeter, EX4 8NS
Salary: £27,000 FTE (£18,000 actual pro-rata for 25 hours/week)
Hours: Part-Time | 25 hours per week (Flexible layout, ideally across 3 days)

About API

API is a long-established, family-run audio-visual installation company based in Pinhoe. We take pride in delivering quality installation projects for schools, churches, and community buildings across the region. We prioritise people over profit, long-term over short-term, and team over everything.

About the Role

Are you great with numbers and enjoy customer interaction? Then we want to speak to you.

As the operational heartbeat of our business, you will bridge the gap between financial management and project delivery. This role is ideal for someone with a solid bookkeeping background who enjoys being customer-facing, keeping project schedules moving, and ensuring the office runs smoothly.

Initially, being the 'customer champion' will be a larger part of the role as you provide maternity cover, but the position will develop for you to have oversight of the Accounts alongside the customr interaction.

What We Offer

Flexible 25-hour working week (great for work-life balance)
Hybrid working potential when required
Free on-site parking in Pinhoe
28 days holiday (including bank holidays, pro-rata)
Company laptop and company pension scheme
Ongoing investment in your training and career development

Key Responsibilities

The numbers bit:

Manage supplier invoices (AP) and issue customer invoices for deposits and completed work (AR).
Maintain weekly bank reconciliations and manage gentle debt collection processes.
Assist with—and progressively take ownership of—VAT returns, payroll, stock management, and month-end reports.
Work directly with the Managing Director on routine financial updates and sales reporting.

The people bit:

Act as the primary point of contact for customer enquiries, routing sales or support calls promptly.
Champion the customer journey from initial enquiry through to post-installation follow-up.
Collaborate with our sales and operations team to coordinate installation schedules and keep project deadlines on track.
Prepare job paperwork and Health & Safety documentation (supported by lead project engineers).
Maintain accurate customer records and fully utilise customer management and accounting software.

What We Are Looking For

Proven practical experience in a bookkeeping or finance administration role.
Exceptional attention to detail and high numerical accuracy.
A positive, proactive attitude with strong communication and customer service skills.
Good software confidence and organisational skills to manage office diaries and admin.

How to Apply

To apply, please submit your CV along with a brief note outlining your ideal weekly working pattern (e.g., 3 full days or spread across 4–5 days).

If you want to discuss the role with us before submitting an application, please phone 01392 677668 or email [email protected].

Pay: £18,000.00 per year

Benefits:

Company pension
On-site parking
Sick pay
Work from home

Work Location: In person

Quick apply

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Accounts and Customer Service Administrator