Engagement manager Work, Jobs in Springbank, Gls (with Salaries)

Soft Services Manager
Emcor —Cheltenham
- Up to £45,000 a year
- Full-time
- No degree
- Travel
- Leadership
- Employee assistance programme
- Referral programme
Quick apply
Empty Homes Manager
Bromford —Tewkesbury
- £48,317.17 a year
- Overtime
- Hybrid work
- Maintenance
- Travel
- Leadership
- Annual leave
- Employee discount
Senior Project Manager
Kirintec Limited —Ross-on-Wye
- £60,000 - £75,000 a year
- Full-time
- Project management
- Software development
- Free parking
- Annual leave
Quick apply
General Manager (New Site Opening Cheltenham)
Siren Craft Brew —Cheltenham
- £45,000 - £47,000 a year
- Weekend availability
- Maintenance
- Continuous improvement
- Leadership
- Health & wellbeing programme
- Annual leave
Quick apply
Community Manager, APAC
Armstrong Wolfe —Tewkesbury
- £30,000 - £35,000 a year
- Full-time
- English
- Administrative experience
- Financial services
Quick apply
3d
1st Line Team Leader
Commercial —Cheltenham
- £30,000 - £38,000 a year
- Full-time
- Hybrid work
- Azure
- Management
- Customer service
- Work from home
- Employee assistance programme
Quick apply
Senior Continuous Improvement Leader
Safran —Gloucester
- Full-time
- Microsoft Word
- Microsoft Excel
- English
Health and Safety Manager
Antac Support Services —Gloucester
- £40,000 - £45,000 a year
- Full-time
- Driving
- Employee assistance programme
- Referral programme
Quick apply
8d
People Operations Officer - The Jockey Club Experiences
Levy —Cheltenham
- £30,000 a year
- Full-time
- Administrative experience
- Travel
- IT
- Annual leave
7d
Senior Partner Manager SEU
VoCoVo —Cheltenham
- £65,000 - £75,000 a year
- Hybrid work
- Sales
- Communication skills
- Negotiation
- Employee assistance programme
- Sick pay
Head of Continuous Improvement
Safran —Gloucester
- Full-time
- Military
- Continuous improvement
- Leadership
8d
Senior Project Manager
PentenAmio UK —Tewkesbury
- £65,000 - £85,000 a year
- Full-time
- Communication skills
- Free parking
- Life insurance
Quick apply
Family Engagement Manager (Scale 2)
Prison Advice and Care Trust —Wotton-under-Edge
- £14,726.25 - £29,452.50 a year
- Part-time
- Customer service
- Organisational skills
- IT
General Manager
Rygor Auto —Gloucester
- Up to £70,000 a year
- Full-time
- Management
- Computer literacy
- Leadership
- Health & wellbeing programme
- Annual leave
Engagement Coordinator
Canal & River Trust —Gloucester
- £31,450 a year
- Weekend availability
- Travel
- Leadership
16h
ER Manager
Helping Hands —Alcester
- Up to £65,000 a year
- Analysis skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Associate Manager Supply Chain Continuous Improvement
Kohler —Cheltenham
- £50,000 - £56,000 a year
- Continuous improvement
- No degree
Project Manager
PentenAmio UK —Tewkesbury
- £55,000 - £77,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- Agile
- Communication skills
- Free parking
- Life insurance
Quick apply
8d
Leadership & Culture Development Manager
Helping Hands —Alcester
- £45,000 - £55,000 a year
- Hybrid work
- Management
- Leadership
- Communication skills
Quick apply
14d
Category manager - Dental Plan
PortmanDentex —Cheltenham
- Full-time
- Hybrid work
- Data analysis skills
- Project management
- Bachelor's degree
- Employee assistance programme
Quick apply

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Soft Services Manager

Emcor -
Cheltenham

Quick apply

Job details

Permanent | Full-time
Up to £45,000 a year

Benefits

Cycle to work scheme
Discounted gym membership
Employee assistance programme
Paid volunteer time
Referral programme

Qualifications

Facilities management
Leadership
Communication skills
ESG

Full job description

Role overview

Location: Cheltenham with national travel

Salary: Up to £45,000 + Car Allowance

Working Hours: Monday to Friday 0800 to 1700

Benefits: Car Allowance, 25 days holidays + Bank holidays, Health Cash Plan, Discount Shopping, Gym, Days Out, Learning & Development opportunities, Paid Volunteering Days, plus many more.

About EMCOR UK:

At EMCOR UK, we revolutionise facilities management by combining our engineering heritage and innovation capability. We prioritise people in everything we do, collaborating closely with our customers to understand all their needs, from the big picture to day-to-day operations. Our purpose is to “create a better world at work”. Using our unique insight platform, "One Data World," we harness data-driven intelligence to make informed decisions, adapting our services to meet our customers’ evolving requirements. This allows us to cultivate an enhanced workplace experience for their teams whilst optimising efficiency, meticulously managing every asset, and minimising their impact on the planet. All supported by our commitment to safety, compliance, and assurance. Our partnering approach empowers our customers to shape a better future. Whether guiding their path to net zero or redeveloping their facilities for enhanced efficiency, we create better places for work whilst taking away the burden of facility operations, freeing up our customers to concentrate on their business.

Role Overview:

As the Soft Services Manager you will be responsible for the effective management, delivery, and continuous improvement of all soft facilities management services across several sites in England. This includes services such as cleaning, catering, reception, waste management, landscaping, pest control, and other non-technical support services to ensure a safe, clean, and welcoming environment for our client.

About the role

What you will do:

Service Delivery

To lead, manage and oversee all soft FM service delivery including cleaning, catering, reception, porterage, waste management, grounds maintenance, and pest control.
Ensure services are delivered in line with service level agreements (SLAs) and key performance indicators (KPIs).
Maintain high standards of cleanliness, hygiene, and presentation across all facilities.
Develop site specific Soft Service PPM programme.
Conduct regular site inspections and audits across all sites to ensure service quality and compliance.
Ensure any tools and equipment are used and maintained in accordance with manufacturer guidelines.

Contract & Supplier Management

Manage third-party Supply Chain Partners.
Monitor supplier performance against contractual obligations.
Lead supplier review meetings and performance evaluations.
Support procurement activities including specifying, tendering and contract negotiations.
Contribute to an effective innovative continuous improvement programme for key business elements e.g. services offered, products supplied, existing systems etc.

Team Leadership

Lead, manage, supervise, and support on-site soft services teams, across multiple sites.
Develop training and development for staff, ensuring that colleagues are fully competent and trained to undertake multiple tasks.
Support site FM teams with performance reviews, development and succession planning for cleaning and catering colleagues.
Support site FM teams to ensure appropriate staffing levels are maintained.
Promote a positive team culture and high levels of employee engagement.

Health & Safety Compliance

Ensure compliance with UK Health & Safety legislation and company policies.
Conduct risk assessments and ensure safe working practices.
Manage incident reporting and investigation where required.
Support compliance with regulations such as those set by the
Health and Safety Executive (HSE).

Budget & Financial Management

Support site FM teams to manage budgets related to soft services and subcontractor costs.
Monitor operational costs and identify opportunities for cost efficiencies.

Customer & Stakeholder Management

Act as the main point of contact for site FM teams and client stakeholders regarding delivery of soft services.
Manage service requests, complaints, and feedback effectively.
Conduct regular client stakeholder meetings and service reviews.

Sustainability & Environmental Management

Promote sustainable practices such as recycling and waste reduction.
Monitor environmental performance and support ESG initiatives.

Who you will be:

Experience in Facilities Management or Soft Services Management, ideally within the defence sector.
Strong subcontractor and supplier management experience.
Knowledge of UK health and safety legislation.
Experience managing teams in a multi-site and multi-service environment.
Strong organisational and problem-solving skills.
Excellent communication and stakeholder management skills.
Ability to obtain and maintain National Security Clearance

Qualifications

Degree or equivalent experience in Facilities Management, Business, or related field (preferred).
Professional membership with organisations such as IWFM and/or BICSc is advantageous.
Ideally with IOSH or NEBOSH health & safety qualification.

At EMCOR UK, we embrace and celebrate diversity in all its forms.

We welcome applicants from all backgrounds and experiences, regardless of age, race, gender, sexual orientation, religion, disability, or any other characteristic that makes you unique. We believe that a diverse and inclusive workforce fosters creativity, innovation, and better problem-solving.

We encourage applications from all candidates and are committed to providing equal opportunities for employment and growth, supported by our inclusive policies and practices.

Join us in our endeavour to build a culture of mutual respect and equity, a place where every voice is heard, and every individual is championed.

Join us in building a better world at work.

EMCOR UK benefits

25 Days holidays + Bank holidays
Holiday Buy Scheme - up to 5 days a year
Industry leading Maternity & Paternity Policies
Refer a Friend scheme – worth £500 per referral
GEMS – Internal recognition scheme with vouchers for Amazon and retail/dining
Extensive Learning & Development opportunities, including opportunities for progression.
Access to Flex Benefits: Discount Shopping, Gym, Mobile, Family Activities, Insurance, Dining Experience, Car Leasing and Breakdown Cover.
Bike To Work Scheme
Paid volunteering and charity days
Medicash - Health cash plan - Benefits covered include dental, optical, physiotherapy and a health & wellbeing.
Employee Assistance Programme - Offering guidance and advice on Personal, Health, Legal and Financial queries.

Quick apply

Refine Your Search

engagement manager jobs in springbank, gls

Soft Services Manager

Empty Homes Manager

Senior Project Manager

General Manager (New Site Opening Cheltenham)

Community Manager, APAC

1st Line Team Leader

Senior Continuous Improvement Leader

Health and Safety Manager

People Operations Officer - The Jockey Club Experiences

Senior Partner Manager SEU

Head of Continuous Improvement

Senior Project Manager

Family Engagement Manager (Scale 2)

General Manager

Engagement Coordinator

ER Manager

Associate Manager Supply Chain Continuous Improvement

Project Manager

Leadership & Culture Development Manager

Category manager - Dental Plan

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