operations lead Work, Jobs in springburn, glg (with Salaries)

Business Improvement Team Manager
Resolvecall —Paisley
- £41,500 a year
- Full-time
- Management
- Continuous improvement
- Financial services
- Annual leave
- Employee assistance programme
Quick apply
Operations Lead
Kigami Projects —Bathgate
- £12.21 - £45.34 an hour
- Temporary
- Management
- Microsoft Office
- Supervising experience
- Free parking
- Flexitime
Quick apply
3d
Strategic Project Delivery - Operating Model Lead
KBR —Glasgow
- Full-time
- Hybrid work
Operations Supervisor / Team Leader
Q Fire Protection and Carpentry —Central Belt
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- Carpentry
- Management
- Microsoft Office
Quick apply
9d
Publishing Operations Content Technical Lead
Public Library of Science —Glasgow
- £50,000 - £53,000 a year
- Remote
- Project management
- Bachelor's degree
- Travel
Supply Chain Lead, Measurement
Proserv —Glasgow
- Management
- ERP systems
- Communication skills
- Annual leave
Quick apply
14d
Work Winning Lead - Water
AECOM —Glasgow
- Full-time
- Hybrid work
- Analysis skills
- Leadership
14d
Projects Team Manager
Celeros Flow Technology —Glasgow
- Microsoft Excel
- Management
- Project management
- Employee assistance programme
22h
Manufacturing Shift Lead
Finsbury Food Group —Hamilton
- Full-time
- ERP systems
- Analysis skills
- Project management
- Employee assistance programme
- Employee discount
Quick apply
Production Team Manager
dnata —Glasgow
- Full-time
- Management
- Computer literacy
- Computer skills
- Referral programme
7d
Northern UK BDM - Regional Lead
First Table —Glasgow
- Full-time
- CRM software
- Hospitality
- Sales
- Flexible schedule
- Referral programme
Quick apply
Technical Director, Capture Management Lead - Water
AECOM —Glasgow
- Full-time
- Hybrid work
- Sales
- Travel
- Leadership
Rail & Transit Sector Lead Director
AECOM —Glasgow
- Full-time
- Hybrid work
- Engineering
- Business development
- Bachelor's degree
Senior Digital Lead- Energy- Glasgow/ Edinburgh
Turner & Townsend —Glasgow
- Full-time
- Microsoft Office
- Project management
- Continuous improvement
Quick apply
Process Lead
Scottish Leather Group —Bridge of Weir
- £0.01 a year
- Organisational skills
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
6h

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Business Improvement Team Manager

Resolvecall -
Paisley

Quick apply

Job details

Full-time
£41,500 a year

Benefits

Annual leave
Company pension
Employee assistance programme
Private medical insurance
Employee discount

Qualifications

Management
Performance management
Continuous improvement
Financial services
Leadership
Communication skills

Full job description

SALARY:

Annual: £41,500

SHIFTS: 37.5 hours per week. 5 x 7.5 -hour shifts (Mon-Fri) shift 08:30 until 17:00.

LOCATION: Office based in Paisley. (PA1)

ROLE: At Resolvecall, we deliver customer engagement and resolution services through a nationwide field operation. The Business Improvement Team plays a central role in ensuring our field teams perform effectively, operate compliantly, and deliver consistent outcomes for our clients.

As a Business Improvement Team Manager, you will be responsible for leading the day-to-day performance, quality, and compliance of our field operation through the management of Performance Team Leaders, Audit & Training Officers, and support functions. You will ensure that operational processes are executed consistently, control frameworks are effective, and performance standards are achieved across all areas.

The role requires strong leadership, structured oversight, and the ability to identify and implement improvements across a complex, fast-paced operation. You will act as the key link between frontline delivery and senior leadership, ensuring clear accountability, effective communication, and alignment with business objectives.

If you are an experienced operational leader with a strong background in performance management, compliance, and team development, this role offers the opportunity to take ownership of a critical function within a leading organisation.

BENEFITS:

Gold standard Investors in people company

35 days annual leave (including your birthday)

Private healthcare cover

Company pension plan

Platinum access to Employee Discount site

Employee Assistance Programmes

___________________________________________________________________________________________

MINIMUM REQUIREMENTS?

Success in this role requires strong operational leadership capability, with the ability to manage managers, drive performance, and maintain effective control frameworks within a regulated environment.

Proven experience managing multiple teams or managers within an operational environment

Strong experience in performance management and delivering measurable improvements

Experience working within a regulated or compliance-driven environment

Ability to implement and oversee governance and control frameworks

Strong stakeholder management and communication skills

Ability to analyse performance data and drive continuous improvement

Organised, structured, and able to manage competing priorities You should also embody our core values:

Reliable – Professional, credible, and accountable

Responsive – Adaptable and able to manage change effectively

Resolute – Proactive, driven, and focused on delivery

Reasonable – Balanced, fair, and customer-focused Experience within the financial services, credit management, utilities, or field operations environment is desirable but not essential. ___________________________________________________________________________________________ Advisory note: Pre-employment checks will be conducted after interview stage. Resolvecall are an equal opportunities employer. As an FCA regulated company - we will conduct credit, anti-money laundering, and criminal record checks. All candidates must supply 5 years employment reference checks as part of our pre-employment screening process. Please note that candidate details will be kept on file for 6 months to allow for consideration for future vacancies.

Job Type: Full-time

Pay: £41,500.00 per year

Work Location: In person

Quick apply

Refine Your Search

operations lead jobs in springburn, glg

Business Improvement Team Manager

Operations Lead

Strategic Project Delivery - Operating Model Lead

Operations Supervisor / Team Leader

Publishing Operations Content Technical Lead

Supply Chain Lead, Measurement

Work Winning Lead - Water

Projects Team Manager

Manufacturing Shift Lead

Production Team Manager

Northern UK BDM - Regional Lead

Technical Director, Capture Management Lead - Water

Rail & Transit Sector Lead Director

Senior Digital Lead- Energy- Glasgow/ Edinburgh

Process Lead

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