NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non-clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.
The role:
Due to the anticipated response to this post it may close before the closing date noted on the advert therefore once you start your application form please complete it immediately.
Do you have a passion for excellence in care? Do you want to work in a friendly and welcoming environment? Do you want to work in a culture where our patients and staff come first? If you want to be part of a high quality and safety focused team then we would love to hear from you.
We are looking for an enthusiastic, caring and driven Health Care Support Worker to join our team. A fantastic opportunity has arisen for an experienced Healthcare Support Worker to apply for a Band 3 post within the General Outpatient Department at Gartnavel General Hospital. This is a part time post (30 hours) with various hours worked over Monday to Friday.
The successful candidate will work collaboratively with the nursing and medical teams and deliver a high standard of quality care to patients. You will assist the Registered Nursing staff with various aspects of patient care and work unsupervised when required. The ability to plan and prioritise your workload efficiently and carry out assigned tasks effectively in a busy environment is essential.
You should be flexible, forward thinking and able to work effectively within a changing and dynamic environment. Excellent verbal and written communication skills / literacy / numeracy and effective interpersonal skills are also necessary. This busy department specialises in the outpatient care of patients including Rheumatology, Gastroenterology, Cardiology, ENT and Urology and will be able to support your learning and development in each area.
You must be able to demonstrate a commitment to patient-centred care, continuing professional development, an understanding of our service, and the specific needs of our patients (or a commitment to learn and develop these skills). You will demonstrate a willingness to participate in service progression and growth. The ability to work effectively in a team is essential.
This post is part of the outpatient team covering a wide range of clinics therefore an ability to undertake clinical observations, phlebotomy and use of IT systems such as Trakcare / Clinical Portal would be an advantage but not essential as training may be provided for the suitable candidate.
You should have a caring disposition with previous healthcare experience working at Band 2 / 3 level desirable. If you feel you have the desired skills and motivation to successfully fulfil this position, we welcome you to apply.
This post requires PVG scheme membership / Disclosure Scotland check. As part of NHSGGC pre employment checking for all appointed candidates.
All other roles will be assessed for sponsorship eligibility in line with current Home Office requirements. NHS Greater Glasgow and Clyde (NHSGGC) can only issue a Certificate of Sponsorship (CoS) where these are met.
Duration, Location, and Working Pattern:
Duration: Permanent
Location: Gartnavel General Hospital
Hours: Full Time (36 Hours)
Working Pattern: Monday-Friday (08:00-17:00)
Key responsibilities:
- Provide direct patient care supporting individuals with activities of daily living and clinical procedures
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Assist Registered Nurses and the wider clinical team to deliver safe and effective care
- Communicate with patients, relatives and carers in a compassionate and professional manner
- Monitor and report changes in patient condition accurately and in a timely manner
- Maintain accurate patient records and support effective communication across the multidisciplinary team
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Ensure adherence to health and safety procedures and infection control standards
Knowledge, training, qualifications and/or experience required to do the job:
- Experience working in a caring or healthcare environment with a compassionate and patient-focused approach
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Ability to work effectively both independently and as part of a multidisciplinary team
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Strong communication skills with good literacy and numeracy
- Ability to manage a busy workload and carry out tasks efficiently in a fast-paced environment
- Willingness to undertake required training and development in line with the role
- Basic IT skills and ability to use electronic patient record systems
- Professional attitude with a strong commitment to patient confidentiality and high standards of care
What we offer:
We offer a wide range of supportive policies designed to enhance your employee journey, including a comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities.
As an NHS Scotland employee, you will be entitled to:
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A minimum of 27 days annual leave, increasing with length of service, plus public holidays
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Membership of the NHS Pension Scheme, including life insurance benefits
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Salary Sacrifice Car Benefit Scheme
- Development opportunities including study bursaries, e-learning and classroom-based courses
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Enhanced pay for working public holidays
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NHS discounts on a wide range of goods and services
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Confidential employee support and assistance, including counselling and psychological therapies
Interested?
If you would like to find out more, we would love to hear from you.
For an informal discussion, please contact:
Anne Marie Brown, Senior Charge Nurse on [email protected] or call 0141 211 3052.
Details on how to contact the Recruitment Service and the Recruitment Process: Information for candidates
This post may close early due to the volume of response. Please submit your application form as soon as possible.
AI tools like ChatGPT or Copilot can be great for planning and preparing your application, but your answers must be your own.
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Show us the real you: Your application should reflect your skills, experience, and motivations authentically.
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Use AI wisely: It’s fine to use AI for ideas or to check spelling and grammar, but don’t let it write your answers.
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Why this matters: Applications that rely on AI-generated content may be withdrawn. By applying, you confirm your responses are based on your own knowledge and achievements.
Tip: Think of AI as a helper, not a substitute. We want to understand you, not an AI tool.
NHS Greater Glasgow and Clyde (NHSGGC) recognises the importance of work-life balance and is committed to offering a range of flexible working options where service needs allow. For roles where less than full-time hours can be accommodated, and where the tenure is listed as “various”, we encourage applications from individuals seeking flexible working arrangements. Flexible working will be included as a topic for discussion during the recruitment process.
NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We are committed to promoting equality, diversity and inclusion and are proud of the diverse workforce we employ.
By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We welcome applications from across the Armed Forces Community and recognise military skills, experience and qualifications throughout the recruitment and selection process.
For application portal or log-in issues, please contact the Jobtrain Support Hub in the first instance.
