Hotel & accommodations concierges Work, Jobs in Springfield, Fif (with Salaries)

Guest Experience Manager
FAIRMONT —St. Andrews
- Full-time
- Hospitality
- Hotel
- Guest services
Quick apply
Casual Concierge
Hilton Edinburgh Carlton —Edinburgh
- Weekend availability
- Hotel
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
10d
Concierge
Kimpton —Edinburgh
- £13.54 an hour
- Full-time
- Hotel
- Front desk
- Guest services
- Employee assistance programme
- Employee discount
Network Team Ambassador - Edinburgh and Newcastle
Rapport —Edinburgh
- £30,712 a year
- Overtime
- Travel
- Employee assistance programme

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hotel & accommodations concierges jobs near springfield, fif

Guest Experience Manager

FAIRMONT -
St. Andrews

Quick apply

Job details

Full-time

Benefits

Canteen
Shuttle service provided

Qualifications

Hospitality
Guest relations
Guest services
Restaurant experience
Communication skills

Full job description

Company Description

Fairmont St. Andrews encapsulates luxury and this experience begins and ends with our colleagues. Fairmont St Andrews is one of Scotland’s most iconic 5-star luxury hotels and resorts in the home of golf.

Our 213-bedroom property is located on the outskirts of St Andrews, boasting 2 championship golf courses and an award-winning spa and leisure facility. With multiple food and beverage venues on site, including our two AA Rosette Restaurant, St Andrews Clubhouse & Grill - serving the finest Scottish steak and seafood, we are able to offer our guests a world class experience for dining and leisure activities, right here on property.

Within 20 minutes from Leuchars Railway station and 35 minutes from Dundee, we are an easy commute from numerous Scottish destinations.

Job Description

Fairmont St Andrews are looking for a passionate and personable Guest Experience Manager to create exceptional and memorable experiences for our guests throughout their stay.

Based within the hotel lobby and key guest areas, you will act as a visible and engaging host, building genuine connections with guests and curating personalised experiences that make every stay special. From arranging bespoke dining and spa experiences to creating thoughtful “signature moments”, you will play a key role in delivering luxury hospitality at its finest.

This role is all about anticipating guest needs, creating lasting memories, and naturally connecting guests with the incredible experiences our hotel has to offer.

Key Responsibilities

Deliver warm, engaging, and personalised service throughout the guest journey
Build relationships with guests and tailor experiences based on their preferences and occasions
Recommend and arrange dining, spa, golf, and local experiences
Create memorable “signature moments” for celebrations, VIPs, and special occasions
Act as an ambassador for the hotel and its facilities
Support guest satisfaction and hotel revenue through authentic guest engagement
Collaborate with Concierge and operational teams to deliver seamless experiences

Qualifications

About You

Naturally warm, confident, and engaging
Passionate about hospitality and creating memorable experiences
Strong communication and interpersonal skills
Proactive with excellent attention to detail
Commercially aware with a guest-first approach
Comfortable working in a fast-paced luxury environment

Previous experience in hospitality, guest relations, concierge, or luxury guest service is preferred.

If you love creating unforgettable moments and delivering personalised luxury experiences, we would love to hear from you!

Additional Information

What is in it for you:

Staff shuttle service to/from St Andrews
Complimentary staff canteen
50% off dining in our Food and Beverage outlets
Employee rates for Spa treatments and green fees
Access to gym and pool services
Growth opportunities
On-the-job training
Regular social events

Quick apply

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hotel & accommodations concierges jobs in springfield, fif

Guest Experience Manager

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Network Team Ambassador - Edinburgh and Newcastle

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