Service delivery analyst Work, Jobs in Springfield, Fif (with Salaries)

Service Delivery Analyst
Insights Learning & Development Ltd —Dundee
- Full-time
- Hybrid work
- Customer service
- Windows
- Employee assistance programme
- Employee discount
Quick apply
2d
Associate Data Analyst
Companies House —Edinburgh
- £35,952 - £37,970 a year
- Temporary
- Data analysis skills
- SQL
- Presentation skills
- Annual leave
8d
Solution Consultant
FNZ —Edinburgh
- Full-time
- Analysis skills
- No degree
- Computer skills
Policy Officer
Children First —Edinburgh
- £30,602 - £35,778 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Quick apply
10d
Team Lead, Enterprise Service Desk
ABACUS —Edinburgh
- Customer service
- Windows
- Bachelor's degree
- Annual leave
- Employee discount
Quick apply
Operational Resilience Analyst
Barclays —Edinburgh
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
2d
Associate Business Analyst - Procurement
N-able —Edinburgh
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Organisational skills
- Employee stock purchase plan
- Annual leave
8d
Junior operations analyst (FTC)
SECCL —Edinburgh
- £28,000 a year
- Full-time
- Hybrid work
- Organisational skills
- Contracts
- Financial services
- Employee discount
2d
Global Delivery Division Lead
Clearwater Analytics, Ltd. —Edinburgh
- Sales
- Microsoft Office
- Project management
Quick apply
12d
Contract Analyst
Maraen Holdings Ltd —Edinburgh
- Full-time
- English
- Master's degree
- Contracts
- Life insurance
Quick apply
2d
Economic Crime Business Analyst 6-month Secondment/FTC
Barclays —Edinburgh
- Organisational skills
- Banking
5d
Sr. Subject Matter Expert - Implementations
Clearwater Analytics, LLC —Edinburgh
- £85,000 - £120,000 a year
- Master's degree
- Bachelor's degree
- Accounting
- Annual leave
Quick apply
12d
Senior Quantitative Analyst (Nature Recovery)
Environmental Standards Scotland —Edinburgh
- £49,401 - £59,152 a year
- Part-time
- Hybrid work
- Data analysis skills
- Analysis skills
- Presentation skills
- Annual leave
- Flexitime
Digital Business Analyst
Scottish Legal Aid Board —Edinburgh
- From £51,010 a year
- Full-time
- Analysis skills
- Agile
- Communication skills
- Annual leave
- Employee assistance programme
13d
Tesco Bank - Pricing Commercial Analyst - Savings
Barclays —Edinburgh
- Microsoft Excel
- Data analysis skills
- SQL
2d
Product Operations Analyst
Moody's —Edinburgh
- Sales
- Analysis skills
- Continuous improvement
Lead Client Transition Associate
Clearwater Analytics, Ltd. —Edinburgh
- Microsoft Excel
- SQL
- Project management
Quick apply
12d
Asbestos Consultant / Senior Asbestos Consultant
Tetra Tech —Edinburgh
- Hybrid work
- Analysis skills
- Travel
- Communication skills
Solution Consultant (Figaro)
FNZ —Edinburgh
- Full-time
- SQL
- Communication skills
- Time management
Sr. Subject Matter Expert - Implementations
Clearwater Analytics, Ltd. —Edinburgh
- Master's degree
- Bachelor's degree
- Accounting
Quick apply
12d

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service delivery analyst jobs near springfield, fif

Service Delivery Analyst

Insights Learning & Development Ltd
Dundee

Quick apply

Job details

Full-time
2 days ago

Benefits

Company pension
Employee assistance programme
Private medical insurance
Employee discount
Car scheme

Qualifications

Customer service
Software deployment
Windows
ITIL
IT support
Active Directory
Intune

Full job description

Company Description

Insights’ purpose is to create a world where people truly understand themselves and others and are inspired to make a positive difference in everything they do. We bring this purpose to organisations through our strategy, culture and – most importantly – our people.

Job Description

Dundee, Scotland | Hybrid Working

At Insights, we're looking for a Service Delivery Analyst who combines strong technical skills with exceptional customer service. You'll be part of our global IT Service Desk team, supporting colleagues around the world and ensuring incidents and requests are resolved efficiently, professionally and with a genuine commitment to helping people.

What you'll do

Deliver first-class IT support to colleagues globally.
Take ownership of incidents and requests from start to finish.
Collaborate with specialist IT teams to resolve issues and improve services.
Maintain and exceed service level expectations.
Support the deployment and maintenance of business applications and technology.
Contribute to process improvements, documentation and knowledge sharing.

Qualifications

What we're looking for

You'll be successful if you:

Put the customer at the heart of everything you do.
Take ownership and follow issues through to resolution.
Are naturally curious and enjoy solving problems.
Bring pace, initiative and accountability to your work.
Communicate confidently and build strong relationships.
Challenge constructively and look for continuous improvement.
Thrive in a collaborative, team-oriented environment.

Skills & Experience

Experience working within a Service Desk or IT support environment.
Strong troubleshooting and problem-solving skills.
Microsoft 365, Intune and Entra ID.
Windows operating systems.
Active Directory and Exchange administration.
Hardware deployment and asset management.
ITIL knowledge and experience.
Experience supporting both local and remote users.

Additional Information

Why Insights?

This is an opportunity to join a collaborative global team where you'll make a real impact on the experience of colleagues across the business. We're looking for someone who brings the human touch to technology, takes pride in delivering excellent service and enjoys finding better ways of doing things.

Benefits:

35 days holidays
Discretionary Annual Bonus
Private Medical Insurance
Income Protection
Pension Plan
Health Cash Plan
Life Assurance
Electric Car Scheme
Gymflex
Employee Giving
My Advantage – Employee Discounts
Critical Illness cover
Employee Assistance Program
Holiday purchase option
Flexible working

Everyone is welcome at Insights. We’re dedicated to creating a space where you belong — that means accepting you for who you are now and supporting you on your journey towards whoever you want to become.

Our colourful solutions help people see themselves and others in a new light and we love encouraging our diverse global community to experience the transformational power of Insights Discovery. Through listening and learning, we will continue to foster the connections that matter to build a more inclusive culture.

It is in our nature to nurture. We have developed an organisation which puts care for our people, inclusion, belonging and wellbeing at the heart of our approach. We’re strengthened by a community where we work together to co-create a culture that celebrates difference and welcomes everybody.

We love learning. We want to be better tomorrow than we are today and we’re up for the journey. Unapologetically human, undoubtedly individual. Colourful to our core.

Read more about inclusivity at Insights via the vacancy page on our website: https://www.insights.com/inclusively-insights/

Quick apply

Refine Your Search

service delivery analyst jobs in springfield, fif

Service Delivery Analyst

Associate Data Analyst

Solution Consultant

Policy Officer

Team Lead, Enterprise Service Desk

Operational Resilience Analyst

Associate Business Analyst - Procurement

Junior operations analyst (FTC)

Global Delivery Division Lead

Contract Analyst

Economic Crime Business Analyst 6-month Secondment/FTC

Sr. Subject Matter Expert - Implementations

Senior Quantitative Analyst (Nature Recovery)

Digital Business Analyst

Tesco Bank - Pricing Commercial Analyst - Savings

Product Operations Analyst

Lead Client Transition Associate

Asbestos Consultant / Senior Asbestos Consultant

Solution Consultant (Figaro)

Sr. Subject Matter Expert - Implementations

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