Customer relationship management marketing coordinator Work, Jobs in Springfield, Lan (with Salaries)

Business Support & Commercial Coordinator
Parsch UK —Chorley
- £15,190 - £17,722 a year
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Social media management
- Free parking
- Health & wellbeing programme
Quick apply
6d
Customer Relationship Management Marketing Coordinator
Fig Solutions- Business and Advisory Ltd —Manchester
- £35,000 - £38,000 a year
- Full-time
- Hybrid work
- CRM software
- Marketing
- Customer service
- Annual leave
- Flexible schedule
Quick apply
4d
Client Services Manager
Staci —Blackburn
- From £26,500 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Store discount
Quick apply
Sales Coordinator
ENERGYSMART NATIONWIDE LTD —Burnley
- £27,000 a year
- Full-time
- CRM software
- Sales
- Customer service
Quick apply
Business Development Manager
Macfarlane Group —Heywood
- £40,000 - £50,000 a year
- Full-time
- CRM software
- Sales
- Microsoft Office
- Annual leave
- Employee assistance programme
Talent Acquisition Partner
Informed Solutions —Altrincham
- Full-time
- Hybrid work
- Bachelor's degree
- Organisational skills
- Communication skills
- Gym membership
- Referral programme
Quick apply
6d
Client Success Manager
Marketing and Commercialisation Agency —Manchester
- £28,000 - £31,000 a year
- Full-time
- Hospitality
- Administrative experience
- Supervising experience
Quick apply
Photography Production Executive
Matalan —Liverpool
- Full-time
- Microsoft Excel
- Merchandising
- Microsoft Office
Quick apply
11d
Principal Technical Consultant | IoT Solutions
Teltonika —Manchester
- Full-time
- Hybrid work
- Travel
- Communication skills
- Free parking
- Annual leave
Quick apply
11d

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Business Support & Commercial Coordinator
Parsch UK —Chorley
We supply customers throughout the UK and internationally, providing both standard off-the-shelf products and bespoke solutions.
£15,190 - £17,722 a year
Quick apply
6d
Customer Relationship Management Marketing Coordinator
Fig Solutions- Business and Advisory Ltd —Manchester
This role also involves working with CRM and ticketing systems, supporting team management activities, and maintaining smooth workflows across departments.
£35,000 - £38,000 a year
Quick apply
4d

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Business Support & Commercial Coordinator

Parsch UK
Chorley

Quick apply

Job details

Part-time
£15,190 - £17,722 a year
6 days ago

Benefits

Free parking
Casual dress
Health & wellbeing programme
Flexitime
Company pension
Sick pay
On-site parking

Qualifications

Microsoft Excel
Microsoft Outlook
Social media management
Quality management
Microsoft Office
Administrative experience
Organisational skills
SharePoint
Communication skills

Full job description

About Parsch UK

Parsch UK Ltd is a specialist manufacturer and distributor of fire-fighting, water transfer and industrial fluid handling products. We supply customers throughout the UK and internationally, providing both standard off-the-shelf products and bespoke solutions.

We are looking for an organised, proactive and detail-orientated individual who can support the smooth operation, growth and continual improvement of our business. This is not a traditional administration role. The successful candidate will become a key part of the business, supporting operations, sales, compliance, e-commerce and marketing activities whilst helping identify opportunities to improve efficiency and customer experience.

Job Purpose

To provide administrative, commercial and operational support across the business, ensuring processes are organised, customer enquiries are followed up, compliance systems are maintained, and business information is accurate and accessible.

The role will involve taking ownership of a number of key business functions and actively contributing towards business growth, process improvement and operational efficiency.

Main Duties & Responsibilities

Sales & Customer Support

Follow up quotations and record customer feedback.
Maintain customer contact records and enquiry databases.
Track lost quotations and identify reasons for unsuccessful sales opportunities.
Support customer relationship management activities.
Contact customers following deliveries to obtain feedback and ensure satisfaction.
Identify dormant customers and opportunities for re-engagement.

Website & E-Commerce Administration

Manage product listings on the company website.
Upload and maintain product specifications, images and datasheets.
Ensure website content is accurate, consistent and up to date.
Assist with product launches and new product introductions.
Perform regular audits of website content and product information.
Maintain image libraries and digital marketing assets.

Social Media & Marketing Administration

Schedule and publish content across social media platforms.
Assist with the creation of social media posts and marketing campaigns.
Update brochures, literature and sales materials.
Monitor competitor websites and marketing activity.
Research market trends and potential business opportunities.
Assist with maintaining a consistent company brand across all channels.

ISO, Compliance & Quality Administration

Maintain ISO documentation and compliance records.
Upload and organise audit evidence and quality documentation.
Manage document control systems and SharePoint folders.
Track policy, certification and accreditation renewal dates.
Assist in the preparation and organisation of audits.
Log non-conformance reports and maintain corrective action records.
Ensure compliance documentation remains current and accessible.

Operations & Business Support

Manage Proof of Delivery (POD) requests.
Liaise with customers regarding delivery updates.
Assist with courier and transport administration.
Support stock-check administration and inventory reporting.
Maintain internal business records and shared documents.
Prepare weekly and monthly management reports.

Business Intelligence & Process Improvement

Track and analyse customer enquiry and quotation performance.
Produce monthly reports highlighting trends and opportunities.
Monitor supplier performance, delivery reliability and quality issues.
Identify process inefficiencies and recommend improvements.
Assist with workflow mapping and process documentation.
Create and maintain simple operating procedures and training guides.
Help develop systems that improve efficiency and reduce administrative workload.

Customer & Market Insight

Conduct customer satisfaction follow-ups.
Monitor customer feedback and report recurring issues.
Research competitor products, pricing and market activity.
Identify trends and opportunities for product development.
Track customer purchasing patterns and repeat order opportunities.

HR & Internal Administration

Maintain staff training records.
Support onboarding and induction administration.
Maintain holiday and absence records.
Coordinate meeting agendas, actions and minutes.
Track completion of internal action items and projects.

Person Specification

Essential

Excellent organisational skills.
Strong attention to detail.
Confident using Microsoft Office, particularly Excel and Outlook.
Strong written and verbal communication skills.
Ability to manage multiple tasks and meet deadlines.
Proactive and self-motivated approach.
Comfortable learning new systems and software.

Desirable

Experience with WooCommerce or e-commerce platforms.
Experience using SharePoint.
Understanding of ISO systems or quality management processes.
Experience with social media and digital marketing.
Experience working in a manufacturing, engineering or distribution environment.

Pay: £15,190.00-£17,722.00 per year

Benefits:

Casual dress
Company pension
Flexitime
Free parking
Health & wellbeing programme
On-site parking
Sick pay

Work Location: In person

Quick apply

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Business Support & Commercial Coordinator