Customer service representative Work, Jobs in St Albans, Eng (with Salaries)

Customer Support Advisor (Student Support Advisor)
The Chartered Institute of Marketing —Cookham
- £26,000 a year
- Rotating shift
- Hybrid work
- CRM software
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Client Services Administrator
Outsourced Professional Administration Ltd —St Albans
- £26,000 a year
- Full-time
- Microsoft Word
- Organisational skills
- In-person
- Life insurance
- Sick pay
Quick apply
10d
Customer Service Consultant
King Living —Hemel Hempstead
- Full-time
- CRM software
- Conflict management
- AI
- Employee assistance programme
- Employee discount
Quick apply
5d
Customer Care Associate - Remote (Night Shift)
ihateironing —London
- £31,500 a year
- Weekend availability
- Remote
- Travel
Quick apply
Customer Support Specialist
Fuse Energy —London
- £30,000 a year
- Full-time
- Bachelor's degree
- Communication skills
- Annual leave
Quick apply
Customer Service Advisor
Pinnacle Warranties Ltd —North Watford
- £25,500 - £28,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Organisational skills
- In-person
- Free parking
- Work from home
Quick apply
Passenger Service Agent
ABM —Harlington
- Full-time
- Employee discount
2d
Tusker Contact Call Centre Advisor - Watford
Lloyds Banking Group —Croxley Green
- £31,380 a year
- Full-time
- Hybrid work
- Conflict management
- Organisational skills
- Communication skills
Customer Service
Seaworld —Welwyn Garden City
- From £12 an hour
- Part-time
- Hospitality
- Customer service
- English
Quick apply
2d
Customer Service Advisor (Career Grade) (RP0194)
Welwyn Hatfield Borough Council —Welwyn Garden City
- £28,426 - £34,011 a year
- English
- Front desk
- Communication skills
- Annual leave
9d
Client Services Co-Ordinator Accounts
Royal Veterinary College —Potters Bar
- £29,329 - £31,930 a year
- Weekend availability
- CRM software
- Microsoft Office
- Databases
Passenger Service Agent
ABM UK —London
- Full-time
- Employee discount
Quick apply
2d
Customer Service Advisor
Henkel —Hemel Hempstead
- Full-time
- Communication skills
- Time management
- Annual leave
Quick apply
4d
Customer Support Officer (UK)
Qargo —London
- Hybrid work
- English
- Organisational skills
- Communication skills
Call Handler / Customer Support Representative (On-Site)
Work Work Ltd —London
- £2,200 - £2,300 a month
- Full-time
- Microsoft Word
- English
- In-person
Quick apply
4d
Retail Customer Service Assistant - Nights
BP Retail —St Albans
- Night shift
- Serving
- Café
- Annual leave
- Employee assistance programme
5d
Customer Service Agent - PART TIME - Gatwick Airport
Swissport International AG —London
- £12.91 an hour
- Part-time
- English
- Communication skills
- Free parking
- Employee assistance programme
6h
Customer Support Associate - APAC
Synthesia —London
- Weekend availability
- Remote
- Communication skills
10d
Customer Support Associate (hybrid)
flatfair —London
- From £26,500 a year
- Full-time
- Hybrid work
- Communication skills
- Annual leave
4d
Membership Services Consultant
David Lloyd Clubs —Hatfield
- £25,441 a year
- Employee discount

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customer service representative jobs near st albans, eng

Customer Support Advisor (Student Support Advisor)

The Chartered Institute of Marketing -
Cookham

Quick apply

Job details

Permanent
£26,000 a year

Benefits

Annual leave
Company pension
Employee assistance programme

Qualifications

CRM software
UK GDPR
General Data Protection Regulation (GDPR)
Customer support
Customer interaction
Communication skills

Full job description

Customer Experience Advisor (Student Experience Advisor)

Role: Permanent, full time – 35 hours per week (rotating – 8am to 4pm / 9am to 5pm)

Location: Cookham – Hybrid (2 days office / 3 days remote)

Salary: £26,000 + benefits package

At CIM, our customers sit at the heart of everything we do. We’re looking for a Student Experience Advisor who’s passionate about helping people, building trusted relationships and making every interaction with CIM a positive one.

You’ll be the first point of contact for our students, playing a key role in how they experience CIM. From answering queries to offering clear guidance and support, you’ll help ensure every customer feels confident, informed and valued.

This is a permanent position working 35 hours per week on a rotating shift – 8am to 4pm and 9am to 5pm – the position is a hybrid role, we work 2 days in the office in Cookham and 3 days remote each week.

What you’ll be doing:

Communicating with customers in a way that reflects CIM’s brand and tone of voice
Providing accurate, timely advice while maintaining confidentiality and professionalism
Managing and resolving customer queries confidently, escalating where appropriate
Upholding service standards and contributing to a consistently high-quality experience
Using customer data and insight to understand needs and improve support
Suggesting improvements to processes, resources and the overall customer journey
Championing customer needs and helping ensure their voice is heard across CIM

What we’re looking for:

Experience in a customer service or administrative support role
Proactive, organised and comfortable working in a fast-paced environment.
Confidence managing customer queries in a professional, friendly way
Excellent written and verbal communication skills
Awareness of CIM products and services (or the willingness to learn quickly)
An understanding of GDPR and other relevant regulations
Experience using CRM systems such as Dynamics 365, alongside Microsoft Office
A collaborative mindset and experience working towards shared team goals

What you’ll get:

25 days annual leave, plus bank holidays
Pension contribution scheme
Training and development opportunities
Life assurance scheme
Dedicated wellness initiatives and wellness hub that supports your wellbeing (including EAP)

CIM. The Chartered Institute of Marketing. We are at the forefront of all that is vital in marketing. From qualifications and consultancy to sustainable working and thought leadership, our impact is felt far and wide.

CIM. We stand for better marketing.

Apply now to join team CIM!

Quick apply

Refine Your Search

customer service representative jobs in st albans, eng

Customer Support Advisor (Student Support Advisor)

Client Services Administrator

Customer Service Consultant

Customer Care Associate - Remote (Night Shift)

Customer Support Specialist

Customer Service Advisor

Passenger Service Agent

Tusker Contact Call Centre Advisor - Watford