Right across infrastructure, there’s a requirement to not only maintain, but also renew and reimagine. Whatever stage you’re at in your career; with us you’ll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.
Where will you be working?
At M Group Telecom, we’re enabling and enhancing telecom networks, playing a lead role in the delivery of our tech enabled future.
We deliver full network cycle services for fixed, private and mobile operators.
Private networks- We find the best technology, manage assets and refresh systems. With 24/7 network operations, we keep things running smoothly, while operating comprehensive network repair and maintenance to keep everything in top shape.
Want to come and be a part of it?
What will you be doing?
You’ll take ownership of the commercial and operational management of our subcontract supply chain, ensuring partners are onboarded effectively, governed robustly, and deliver safely, compliantly, and to agreed cost and performance expectations.
Working closely with Operations, Commercial, SHEQ, Finance and Planning teams, you’ll ensure subcontractors are fully mobilised, commercially controlled, and set up for right‑first‑time delivery. We’ll rely on you to provide strong cost assurance, performance grip, and early identification of risk, giving the business confidence in delivery at scale.
You’ll lead the end‑to‑end onboarding and mobilisation of subcontractors, ensuring compliance, competence, systems access and operational readiness are in place before work starts. In life, you’ll manage performance against KPIs such as quality, productivity, safety, SLA achievement and cost, leading structured reviews and driving recovery plans where performance falls short.
From a commercial perspective, you’ll control subcontractor costs, validate applications and invoices against delivery and evidence, challenge discrepancies, and prevent cost leakage. You’ll work with operational teams to understand demand, align capacity, and reduce failure demand, rework and variation.
You’ll also act as the governance lead for subcontractor compliance, competence and assurance, supporting audits, maintaining accreditations, and embedding continuous improvement across the supply chain. Building strong but challenging relationships with partners, you’ll balance collaboration with accountability to protect customer outcomes and operational performance.
We welcome applications from candidates across the UK; however, you must be willing to travel to St Ives, Cambridge for meetings on an occasional basis.
What you’ll bring?
- Proven experience managing partners, suppliers or subcontractors within a field engineering, maintenance, utilities, telecoms or regulated services environment, where you’ll understand the pressures of live delivery
- A strong grasp of operational performance measures, and you’ll know how to turn insight and data into clear improvement actions that protect service and cost
- Experience coordinating subcontractor onboarding and mobilisation across people, process, systems and compliance, and we’ll rely on you to ensure partners are ready to deliver from day one
- The confidence to influence, challenge and hold partners and internal stakeholders to account, with you’ll balancing collaboration and commercial discipline even without direct line authority
- Strong commercial awareness, with experience supporting cost control, rate governance, invoice validation or subcontractor cost assurance — we’ll look to you to prevent cost leakage
- A structured, organised and data‑driven approach, where you’ll be comfortable managing multiple partners, priorities and risks simultaneously
- Relevant qualifications are beneficial, but we’ll place greater value on experience, mindset and proven delivery capability
Personal attributes
- A strong sense of ownership and accountability — you’ll take responsibility for outcomes, not just activity
- A confident and credible communicator, and we’ll expect you to build trust while maintaining appropriate challenge
- Structured, disciplined and comfortable operating within governance frameworks
- Calm, resilient and effective under pressure, particularly when managing live operational issues
- Pragmatic and delivery‑focused, with you’ll maintaining a clear focus on solutions and results
What’s in it for you?
We offer a range of benefits designed to support your life in and out of work, some of which include.
- Matched or contributory pension scheme
- Online GP service, 24 hours a day, 365 days a year
- Employee assistance programme
- My Rewards portal, access to 1000’s of retail discounts
- Life assurance
- Cycle to work, salary finance and give as you earn schemes
- Enhanced maternity, paternity leave and adoption leave
- Reward and recognition scheme
In addition, this role offers;
- Health Care Cash Plan, giving you the ability to claim back medical expenses for things like dental, eyecare and physiotherapy and much more!
- Discretionary bonus scheme
- 25 days annual leave plus bank holidays
- Recommend a friend – get rewarded for introducing people to us!
About us
We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We’re one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs.
Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours.
- We’re responsible and go further for our people, clients, communities and the planet
- We’re open and seek new and better ways of exceeding expectations
- We’re together and as one team; the whole is greater than the sum of the parts
- We’re ambitious and embrace opportunity, to lead essential infrastructure services for life
Whether you’re a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development.
It’s an exceptional time to be a part of M Group.
Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered.
For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding.
#MGROUPT INDNAT
