Risk management lead Work, Jobs in St Helens, Msy (with Salaries)

Major Incident Management Lead
The Co-operative Bank —Manchester
- £68,000 - £93,500 a year
- Full-time
- Hybrid work
- Driving
- Travel
- Mentoring
Designated Safeguarding officer (DSL)/Behaviour lead
This Is My Education LTD —St Helens
- £28,000 - £32,000 a year
- Organisational skills
- Care plans
- Leadership
- Sick pay
Quick apply
Implementation & Training Lead
Alfred H Knight Group —Liverpool
- Full-time
- Hybrid work
- Management
- Laboratory experience
- Computer networking
- Employee assistance programme
Quick apply
11d
Corporate Project Manager
West Lancashire Borough Council —Ormskirk
- £54,934 - £56,760 a year
- Full-time
- Project management
- Leadership
- Communication skills
Chief Operating Officer
St Joseph Catholic Multi Academy Trust —Liverpool
- £108,202 - £134,860 a year
- Full-time
- Management
- Supervising experience
- Bachelor's degree
Quick apply
9d
Head of Asset Optimisation
The Riverside Group —Liverpool
- £84,239.41 a year
- Full-time
- Continuous improvement
- Communication skills
Corporate Project Manager
North Yorkshire Council —Ormskirk
- £54,934 - £56,760 a year
- Hybrid work
- Project management
- Leadership
- Communication skills
Quality and Risk Manager
Circle Health Group —St Helens
- Full-time
- Hospital
- Data analysis skills
- Communication skills
- Employee discount
- Life insurance
Risk Manager
optimise —Warrington
- £48,000 - £57,000 a year
- Full-time
- Hybrid work
- Administrative experience
- Maths
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
10d
Security & Risk Manager
Medirest —Liverpool
- £49,000 a year
- Hospital
- Leadership
- Employee discount
9d
Lead Records Management Specialist
National Westminster Bank PLC —Manchester
- £73,800 - £110,700 a year
- Full-time
- Hybrid work
- Java
- Master's degree
- AWS
- Annual leave
- Flexible schedule
15h
Planning Lead
Dalkia Engineering —Bolton
- £76,000 a year
- Full-time
- Analysis skills
- Contracts
- Leadership
Operations & Growth Lead
Higher Health —Manchester
- Up to £60,000 a year
- Management
- Analysis skills
- Project management
Quick apply
4d
Quality Manager – Quality Assurance & Continuous Improvement
Altus Science Limited —Runcorn
- £42,000 - £58,000 a year
- Full-time
- Management
- Analysis skills
- Continuous improvement
- Free parking
- Health & wellbeing programme
Quick apply
9d
Head of Contract Management
Government Commercial Function —Manchester
- £82,600 - £100,938 a year
- Full-time
- Hybrid work
- Presentation skills
- Continuous improvement
- Contracts
11d
Registered Manager - Secure Children's Home
Nugent —St Helens
- £54,725.67 - £61,390.82 a year
- Full-time
- Management
- In-person
- Annual leave
- Employee discount
Quick apply
Program Lead
Bank of America —Chester
- Full-time
- PMP
- Microsoft Office
- Employee assistance programme
Head of Risk
The Granite Group —Liverpool
- Full-time
- Hybrid work
- Leadership
- Communication skills
- Flexible schedule
Quick apply
Senior Probation officer - Knowsley St Helens - Integrated Offender Management (IOM)
HM Prison & Probation Service —Huyton
- £40,001 - £50,000 a year
- Full-time
- Hybrid work
- English
- Presentation skills
- Bachelor's degree
- Annual leave
- Employee discount
7d
Global Category Lead - Professional Services (m/w/x)
CSL Seqirus —Liverpool
- Full-time
- English
- Bachelor's degree
- Travel
11d

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Major Incident Management Lead

The Co-operative Bank -
Manchester

Apply Now

Job details

Full-time
£68,000 - £93,500 a year

Qualifications

SAFe
ITIL Certification
Incident management
ITIL
Driving
Mentoring
Leadership
Banking

Full job description

About the role

The Lead Major Incident Manager provides authoritative command, leadership, and assurance for the most severe and business critical incidents impacting customers, colleagues, or regulatory obligations across the Group. Responsible for taking control of high impacting customer, business or colleague incidents, driving fast resolution and minimizing disruption to customers. This is a senior high-pressure role that requires a level of technical understanding, leadership and communication. You will lead the end-to-end management of major incidents, ensure timely resolution whilst maintaining clear communication with stakeholders and 3rd party suppliers.

Operating as the incident commander of last resort, this role takes control during high‑risk, multi‑tower, or supplier‑impacted incidents where senior stakeholder confidence and service reputation are at risk. The role ensures rapid stabilisation of live incidents, maintains clear executive-level communication and governance, and constructively challenges technical proposals where resolution actions introduce new or disproportionate risk

In addition to real‑time command, the Lead Major Incident Manager acts as a coach and mentor to other Major Incident Managers, shaping capability, behaviours, and confidence under pressure. They play a key role in developing runbooks, playbooks, training, and escalation models to continuously strengthen organisational incident readiness.

This is a senior leadership role, aligned to the organisation’s leadership capability framework, requiring calm authority, strong judgement, and the ability to create psychological safety while driving decisive outcomes.

We operate a function-led hybrid working model, with an expectation of 2–3 days per week on site. The role includes participation in an out-of-hours on-call rota and requires flexibility to travel to other locations for key meetings and collaborative activities, in line with business needs. The position can be based in either Coventry or Manchester.

About you

You will be a composed and credible incident leader who thrives in complex, high‑pressure environments and is trusted by senior stakeholders to take control when it matters most. You adopt a servant‑leader mindset, prioritising customer outcomes, team effectiveness, and organisational resilience over hierarchy. You instinctively balance pace with control and are confident stepping in, stepping back, and coaching others in live situations.

For this role you’ll need to have:

Experience in one or more of the following: Major Incident Management, Operations Command / Control or Senior Incident Management Roles.
Strong experience operating within complex, multi‑supplier environments, Proven experience commanding severe, high‑impact Major Incidents
ITIL certified or able to demonstrate equivalent practical experience
ITIL 4 Foundation & one or more of the following,
ITIL 4 Specialist: Create, Deliver & Support
ITIL 4 Strategist: Direct, Plan & Improve
Proven record of mentoring and developing junior team members.
Essential experience of working in a complex, pressurised production environment in the Banking industry

Experience in these areas would be helpful:

Experience within regulated and/or customer‑critical environments
Working in Agile\Devops\SAFe models would be an advantage

Full-time 35 hours

About us

If you are thinking about making an application but want to talk to someone first, you can reach out to [email protected] or the Talent Acquisition inbox [email protected]

This is a permanent role and is at P3 Lead Professional / Technical grade

For all colleagues

Apply Now

Refine Your Search

risk management lead jobs in st helens, msy

Major Incident Management Lead

Designated Safeguarding officer (DSL)/Behaviour lead

Implementation & Training Lead

Corporate Project Manager

Chief Operating Officer

Head of Asset Optimisation

Corporate Project Manager

Quality and Risk Manager

Risk Manager

Security & Risk Manager

Lead Records Management Specialist

Planning Lead

Operations & Growth Lead

Quality Manager – Quality Assurance & Continuous Improvement

Head of Contract Management

Registered Manager - Secure Children's Home

Program Lead

Head of Risk

Senior Probation officer - Knowsley St Helens - Integrated Offender Management (IOM)

Global Category Lead - Professional Services (m/w/x)

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