call centre Work, Jobs in st helens (with Salaries)

Call Centre Agent
Interact CC —Wigan
- £10.45 - £12.75 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- In-person
- Employee assistance programme
- Employee discount
Quick apply
Contact Centre Administrator
Sureserve —Liverpool
- £27,976 a year
- Microsoft Word
- Microsoft Excel
- Microsoft Access
- Employee assistance programme
- Employee discount
Quick apply
Service Desk Analyst
Sysco —Burtonwood
- Full-time
- Bilingual
- Customer service
- English
Contact Centre Advisor
Sureserve —Liverpool
- £27,976 a year
- Weekend availability
- Customer service
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Customer Service Advisor
PayStream Accounting Services —Altrincham
- £30,000 a year
- Full-time
- Hybrid work
- IT
- In-person
- Work from home
Quick apply
Call Centre Trainer
Sureserve —Liverpool
- £30,000 - £34,000 a year
- Continuous improvement
- Organisational skills
- In-person
- Employee assistance programme
- Employee discount
Quick apply
Contact Centre Advisor
Blume Group —Manchester
- £26,227.50 a year
- Weekend availability
- Microsoft Outlook
- Sales
- English
- Free parking
- Store discount
Quick apply
JUNIOR SALES CONSULTANT
Verisure Services (UK) Limited —Warrington
- £3,800 - £6,000 a month
- Full-time
- Sales
- Driving
Quick apply
Inbound Collections Agent
DCBL —Runcorn
- £24,000 - £25,000 a year
- Full-time
- Customer service
- Microsoft Office
- In-person
- Free parking
- Employee assistance programme
Quick apply
6d
Customer Contact Agent
Essential Insurance —Sale
- £25,200 - £30,000 a year
- Full-time
- Microsoft Word
- Sales
- Financial services
- Free parking
- Profit sharing
Quick apply
11h
Call Handler / Emergency Response Specialist (Mid-day Shift)
TaskUs —Manchester
- £32,000 a year
- Full-time
- Driving
- Communication skills
- Life insurance
- Referral programme
Quick apply
Customer Service Advisor
Haier Europe —Bolton
- £26,181 a year
- Weekend availability
- Hybrid work
- Customer service
- Free parking
- Employee assistance programme
Switchboard Operator
Liverpool University Hospitals NHS Foundation Trust —Liverpool
- £25,760 - £27,476 a year
- Part-time
- Rehabilitation centre
1d
Contact Centre Associate
Believe Money Group —Cheadle Hulme
- From £23,250 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- English
- Health & wellbeing programme
- Gym membership
Quick apply
Call Handler (Out of Hours)
careium —Blackburn
- Full-time
- Customer service
- Microsoft Office
- Communication skills
- Free parking
- Flexible schedule
Inbound Sales Advisor
Haier Europe —Bolton
- £29,993 - £30,818 a year
- Weekend availability
- Hybrid work
- Sales
- Communication skills
- Free parking
- Employee assistance programme
Call Centre Agent
Jacobs Enforcement —Birkenhead
- £24,500 - £30,000 a year
- Overtime
- Sales
- Financial services
- Negotiation
- Health & wellbeing programme
- Annual leave
Quick apply
2d
Outbound Call Centre Operator
Warrantywise Ltd —Blackburn
- £24,785 a year
- Full-time
- In-person
- Employee discount
- Referral programme
Quick apply
7d
ICC Call Handler - Middlebrook, Bolton
North West Ambulance Service NHS Trust —Bolton
- £25,760 - £27,476 a year
- 12 hour shift
- Customer service
- Data entry
- Typing
2d
Contact Centre Team Leader
Sureserve —Liverpool
- £32,000 a year
- Weekend availability
- CRM software
- Employee assistance programme
- Employee discount
Quick apply
2d

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Call Centre Agent

Interact CC -
Wigan

Quick apply

Job details

Full-time
£10.45 - £12.75 an hour

Benefits

Cycle to work scheme
Company pension
Employee assistance programme
Employee discount
Gym membership

Qualifications

Microsoft Word
Microsoft Outlook
GCSE
Tax experience
A Level

Full job description

About the Role

Function: Contact Centre Agent

Contract: Permanent

Location: Trencherfield Mill, Heritage Way, Wigan WN3 4BN

Hours of work: Various shifts - Monday to Sunday between 07:45 and 21:00

Pay: £10.45 - £12.75 + Bonus Structure

Purpose of the role

The Contact Centre Agent allows Interact to provide services to our clients and customers, you will be managing inbound and outbound calls for our clients, these are sales calls providing telecommunication products and services.

· Answering calls promptly and professionally in line with our client’s brand values

· Exceeding client sales and cross sell targets through exceptional customer service, actively listening to customers' concerns and offering appropriate solutions

· Assisting customers with inquiries related to products, services, billing and account management

· Accurately documenting customer interactions and maintaining detailed records

· Ensuring customer satisfaction on all calls

About You – Skills and experience

We are a people person company looking for confident individuals who thrive in a fast-paced environment. Telecommunication, Retail and Customer service experienced people who can hit the ground running would be perfect for our Contact Centre Agents role, is that not you? Then don’t worry, if you have the willingness to learn we have a fully comprehensive 4-week training program to get you on the right track. We also offer ongoing support in role via our management and training teams, making sure you are confident and have the tools needed to succeed in our Call Centre Agent positions.

What Interact offers

· 28 days holiday inclusive of bank holidays

· Employee bonus scheme

· Free local gym memberships

· Cycle to work scheme

· Employee assistance program

· Internal progression opportunities

· Biweekly pay (2 weeks)

· Employee-owned trust bonus (criteria apply)

· Pension (22+)

· Up to 33 days holiday with tenure

· Discounted telecommunications contracts

Why we are right for you

At Interact, people are the core of our business, and it shows, many of our management positions are filled via internal promotion. We offer ongoing agent and management training programs to help people develop in their career journey with interact, supported all the way.

We are an Employee-Owned business so you can reap the rewards of our collective success! That’s right, you’ll have a real stake in our business with eligible employee members receiving an annual tax-free bonus after one year’s tenure. We also believe we have the best work culture too, look at some of our recent awards, the proof is in the pudding!

· 2024 - Gold award winner for Best Contact Centre Culture CCMA

· 2023 - Outsourced Contact Centre of the Year CCMA

· 2023 - Outsourced Contact Centre of the Year (Large) Northern Contact Centre Forum

· 2023 - Finalist for Large Business of the Year - Greater Manchester Chamber of Commerce Awards

· 2022 - BRONZE for Giving Something Back - European Contact Centre and Customer Service Awards

Note - The Call Centre Agent position will require the initial four weeks to work our day shift between 09:30 and 17:30 Weekdays as part of our comprehensive training program, come join us on our journey and grow with us.

We are a true promote-from-within business. Over 98% of our leadership team began their journey in entry-level sales roles, so progression here isn’t just possible — it’s proven.

Apply today!

Job Type: Full-time

Pay: £10.45-£12.75 per hour

Benefits:

Company pension
Cycle to work scheme
Employee discount
Gym membership

Application question(s):

This role involves a two stage interview process (both held on site). Are you able and willing to attend both stages if shortlisted? If you require any reasonable adjustments, please let us know.

Work Location: In person

Quick apply

Refine Your Search

call centre jobs in st helens

Call Centre Agent

Contact Centre Administrator

Service Desk Analyst

Contact Centre Advisor

Customer Service Advisor

Call Centre Trainer

Contact Centre Advisor

JUNIOR SALES CONSULTANT

Inbound Collections Agent

Customer Contact Agent

Call Handler / Emergency Response Specialist (Mid-day Shift)

Customer Service Advisor

Switchboard Operator

Contact Centre Associate

Call Handler (Out of Hours)

Inbound Sales Advisor

Call Centre Agent

Outbound Call Centre Operator

ICC Call Handler - Middlebrook, Bolton

Contact Centre Team Leader

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