employment advisor Work, Jobs in st helens (with Salaries)

Contact Cares Advisor
St. Helens Council —St Helens
- £27,711 - £30,060 a year
- Weekend availability
- Communication skills
- Relocation assistance
5d
Service Advisor
Lookers —St Helens
- £29,000 - £35,000 a year
- Full-time
- Customer service
- Communication skills
- Annual leave
Quick apply
9d
Trainee High Intensity Therapist - Counsellor
Mersey Care NHS Foundation Trust —St Helens
- £39,959 - £48,117 a year
- Full-time
- Presentation skills
2d
Customer Service Advisor
PayStream Accounting Services —Altrincham
- £30,000 a year
- Full-time
- Hybrid work
- IT
- In-person
- Work from home
Quick apply
Employment Advisor
Employment —Liverpool
- Up to £30,148 a year
- Full-time
- Sales
- Customer service
- Travel
4d
Customer Service Advisor
Ardent Credit Services Ltd —Kirkby
- £26,960 - £30,388 a year
- Full-time
- Hybrid work
- Microsoft Excel
- IT
- Communication skills
- Free parking
- COVID-19 protective measures
Quick apply
Customer Service Advisor
Brenntag UK Limited —Warrington
- Customer service
- Microsoft Office
Quick apply
9d
Call Centre Trainer
Sureserve —Liverpool
- £30,000 - £34,000 a year
- Continuous improvement
- Organisational skills
- In-person
- Employee assistance programme
- Employee discount
Quick apply
International Student Advisor
University of Greater Manchester —Bolton
- £29,588 - £34,610 a year
- Full-time
- Administrative experience
- Organisational skills
- Communication skills
2d
Support Worker (Driver)
The Dell —Liverpool
- £26,485.76 a year
- Full-time
- Annual leave
- Employee assistance programme
Recruitment & Onboarding Advisor
James Hall & Co Ltd —Preston
- £29,035.24 a year
- Full-time
- Communication skills
- Time management
- Free parking
- Annual leave
Quick apply
6d
Senior Employee Relations Advisor
PHOENIX Medical Supplies Limited —Borough of Halton
- Monday to Friday
- Microsoft Office
- Communication skills
- Annual leave
- Employee assistance programme
Additional Support Worker
Autism Initiatives —Liverpool
- £13.01 an hour
- Weekend availability
- Employee assistance programme
1d
Part Time HR Advisor ( Generalist)
Alertacall Ltd —Warrington
- Part-time
- Continuous improvement
- Human resources
Quick apply
2d
Customer Service Advisor (Part Time 28 hours per week)
Liverpool City Council —Liverpool
- £27,254 - £31,022 a year
- Part-time
- Customer service
- Employee assistance programme
2d
Aftersales Manager
Lookers —St Helens
- £55,000 - £70,000 a year
- Full-time
- Customer service
- Annual leave
Quick apply
9d
Contact Centre Team Leader
Sureserve —Liverpool
- £32,000 a year
- Weekend availability
- CRM software
- Employee assistance programme
- Employee discount
Quick apply
6d
Reporting and Insight Analyst
Clear Business —Sale
- £28,879 - £36,098 a year
- Full-time
- Hybrid work
- Azure
- SQL
- Agile
- Free parking
- Annual leave
Quick apply
HR Advisor - Dulux Decorator Centre
AkzoNobel —Altrincham
- Hybrid work
- Management
- Human resources
- Organisational skills
Inbound Sales Advisor
Haier Europe —Bolton
- £29,993 - £30,818 a year
- Weekend availability
- Hybrid work
- Sales
- Communication skills
- Free parking
- Employee assistance programme

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Contact Cares Advisor

St. Helens Council -
St Helens

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Job details

Permanent
£27,711 - £30,060 a year
5 days ago

Benefits

Relocation assistance
Company pension

Qualifications

Communication skills

Full job description

Job reference: 001617

Salary: £27,711-£30,060 per annum, plus shift and week-end enhancements

Closing date: 21/06/2026

Department: Adult Social Services Department

Location: Nightingale House

Employment type: Permanent

Division: Front Door & Hospital Discharge

Hours Per Week: 37

Weeks per year: 52.143

Job Description

We are St Helens Borough Council

Located in the heart of the Northwest close to Liverpool, Manchester and Lancashire, St Helens is a modernising Council which is passionate and ambitious for the children and families we support, our communities and our workforce. As part of our transformation journey, we continue to build on our progress and put children firmly at the centre of our care. We can only do this because of our highly valued, skilled, and supported workforce.

We are St Helens Borough Council

Making A Difference as a Contact Cares Advisor in the Adult Social Services Department.

St Helens Cares is an innovative approach to delivering Health and Social Care in St Helens; bringing together a wide range of public and community service organisations to work in partnership, with a united goal of improving people’s lives and improving the place as a whole. St Helens Borough Council is proud to be part of this partnership.

Contact Cares; has streamlined and simplified the way residents access health and social care services from nursing assessment to social care; reablement to audiology, safeguarding to occupational therapy.

Based at Nightingale House (adjacent to Whiston Hospital), our Contact Cares Advisers (Customer Service Centre) will operate within a multi-disciplinary health and social care setting from 8am to 10pm, 365 days per year, providing support, guidance, signposting and access to services at the first point of contact.

Your role will be to provide a prompt, effective and efficient referral and initial assessment service to inbound customer enquiries. You will have experience of working in a customer focussed environment with confident and clear communication skills. You will also be resilient and able to appropriately deal with sensitive, emotive and challenging health and social care matters.

You will work on a shift rota which operates between 8am and 10pm, including weekends (4 weeks in 14 weeks) and bank holidays.

Working for St Helens Borough Council

We will provide you with the necessary training and support including track and trace scripts and processes, adult and children safeguarding processes, system training, non-complex assessment training and much more to enable you to successfully undertake the role. On-going training will be provided as the service continues to develop.

We are a strong, resilient Council, that respects and values the individuality and diversity that every employee brings to the Council.

· We seek to create a positive, open and progressive working environment. · We offer attractive salary and relocation package

We offer an excellent pension scheme
All Council workplaces have been assessed and are operating in accordance with social distancing guidelines.

Interested to Find Out More?

For an informal discussion please contact Amy Williams on 01744675338.

Please note we reserve the right to close the advert early should we receive a sufficient number of applications and encourage you to apply early, to avoid disappointment.

Be scam aware: St Helens Council will never ask applicants to share payment information or charge recruitment fees when applying for vacancies. If in doubt, contact [email protected]

St Helens Council is a Disability Confident Leader. This means that the Council guarantees an interview to disabled applicants who demonstrate that they meet the essential criteria for the job, as detailed on the Person Specification, and will, for qualifying disabled candidates, make reasonable adjustments within the interview/selection process.

Equality & Diversity
St Helens Borough Council respects and values the individuality that every employee brings. We encourage applicants from diverse backgrounds, who share our values, our commitment to inclusion, and who will help us on our journey to transform our organisation. Further information about Equality & Diversity at St Helens Borough Council can be found here https://www.sthelens.gov.uk/equality

St Helens Borough Council is a Disability Confident Leader. Disability Confident Leader lead the way in helping to take action that changes attitudes, behaviours, and cultures for the better.

Apply Now

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