Solution specialist Work, Jobs in St Johns Wood, Gtl (with Salaries)

Allocation Specialist
OnCue Transport —London
- Data analysis skills
- Analysis skills
- Communication skills
2h
Data Analyst
Konduce Business Solutions —London
- £3,406 - £4,053 a month
- Full-time
- Presentation skills
- In-person
Quick apply
1d
Specialist Solution Engineer
Salesforce —London
- Full-time
- Computer Science
- Engineering
- Bachelor's degree
Procurement Specialist
Cleope Supply Solutions Ltd —London
- £3,314 - £4,971 a month
- Full-time
- English
- Analysis skills
- In-person
Quick apply
1d
Support Specialist in the UK
TicketCo —London
- Remote
- AI
- Communication skills
Customer Enablement Specialist
think-cell Software —London
- Hybrid work
- Salesforce
- English
- Communication skills
Quick apply
IT Support Technician
Fengxun Technology Solutions —London
- £2,400 - £2,800 a month
- Full-time
- Microsoft Outlook
- Computer literacy
- SharePoint
- Free parking
Quick apply
6d
Editorial Assistant
Hachette —London
- Annual leave
- Employee discount
Technical Specialist
HCLTech —London
- Training & development
Technical Documentation Specialist
vServices —London
- Remote
- Microsoft Powerpoint
- English
- Analysis skills
Customer Support Specialist - UK
splose —London
- Full-time
- Hybrid work
- Communication skills
Quick apply
6d
Team Member
Bb Mand —London
- £14 - £16 an hour
- Full-time
- Sales
- Computer literacy
- Driving
- Free parking
- Paid training
Quick apply
5d
Senior CRM Solution Specialist
Expedia —London
- Full-time
- Microsoft Powerpoint
13d
Fraud Consultant - Solution/Technical Specialist
PA Consulting —London
- Full-time
- Hybrid work
- Communication skills
- Python
- Annual leave
Quick apply
IT Support Specialist
Sony Interactive Entertainment —London
- Communication skills
23h
Business Analyst
Tes Global —London
- £60,000 - £80,000 a year
- Full-time
- Writing skills
- Presentation skills
- Machine learning
- Annual leave
- Employee assistance programme
Quick apply
Technology Support Specialist
Vedder Price P.C. —London
- Monday to Friday
- Hybrid work
- Computer Science
- Computer literacy
- Bachelor's degree
4d
Senior People Advisory & Service Solution Specialist
A2Dominion Group —Ealing
- £44,324 - £46,500 a year
- Continuous improvement
- Human resources
- Training & development
- Employee discount
Data Solutions Specialist
Securitas UK —London
- £70,000 a year
- Full-time
- Hybrid work
- Databases
- Organisational skills
- SharePoint
- Employee discount
Quick apply
1d
CCTV Operator
Wilson James —London
- £17 an hour
- Full-time
- Customer service
- Communication skills
- Annual leave
- Employee discount
7d

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Allocation Specialist

OnCue Transport
London

Apply Now

Job details

2 hours ago

Qualifications

Customer service call handling
Resource allocation planning
Operations management
Stakeholder collaboration
Data analysis skills
Process improvement
Internal department liaison
Analysis skills
Risk management
Outbound calling
Transport scheduling
Communication skills

Full job description

About OnCue Transport

OnCue specialises in the provision of care-led, compliant, and scalable non-emergency patient transport services to ICB’s, NHS Trusts, and Ambulance providers. Great service is paramount for our continued expansion and the trust of our partners.

Our Mission: Is to create value for our customers and partners by delivering an innovative and care driven patient transport solution.

Our Vision: To be recognised as a leader in our industry because of our innovation, and commitment to care for our patients, employees, and partners.

Teamwork is critical for success therefore you should maintain positive working relationships with others, both internally and externally, to achieve the goals of OnCue.

Great service is paramount for our continued expansion and the trust of our partners

The Role

As an Allocator you will play a crucial role in optimising our planning, work allocation, and service delivery by effectively managing resources.

Your key responsibilities are:

Inbound and Outbound calls
Fair allocation

Your daily responsibilities will include:

Service Excellence: Maintaining a sub-6% service KPI (Key Performance Indicators) level through efficient team management and process optimisation.
Operational Efficiency: Collaborating with the Operations Management Team to enhance the accuracy of our auto-allocation and planning technology.
Problem Solving: Proactively identifying and resolving service issues, working closely with the Operations Management Team to implement solutions.
DC Retention: Promoting a positive work environment and implementing fair earning practices to retain Driver Companions.
Performance Improvement: Contributing to the development of data-driven metrics to measure service performance and drive accountability.
Effective Communication: Minimising communication breakdowns and ensuring clear information sharing within the team.
Risk Mitigation: Identifying potential risks to the OnCue Management Team to ensure a timely resolution.
Phone calls: To handle incoming and outgoing phone calls from DC’s, Patients, Clients and members of Public
Fair allocation: To oversee the distribution of patient journeys within OnCue. You will ensure that all allocations are transparent, unbiased, and compliant with the OnCue policies and standards.
Planning: To replan work if a DC is unable to complete their first run.

Skills and Experience

To succeed in this role, you will need:

Proven experience in a similar role within the transport or logistics industry.
Strong analytical skills and the ability to use data to inform decision-making.
Excellent communication and interpersonal skills to collaborate effectively with colleagues.
A commitment to delivering high-quality patient care and a strong team ethic.
High attention to detail.

Desirable Attributes:

Determination and persistence
Effective communication skills
Self-awareness
Problem-solving

Department

Operations

Locations

London

About OnCue Transport

OnCue prides itself on hiring only the very best for our business.

If you think you have what it takes to join our team, and are committed to providing a care-focused service to our partners and patients, then please see our current vacancies.

Apply Now

Refine Your Search

solution specialist jobs in st johns wood, gtl

Allocation Specialist

Data Analyst

Specialist Solution Engineer

Procurement Specialist

Support Specialist in the UK

Customer Enablement Specialist

IT Support Technician

Editorial Assistant

Technical Specialist

Technical Documentation Specialist

Customer Support Specialist - UK

Team Member

Senior CRM Solution Specialist

Fraud Consultant - Solution/Technical Specialist

IT Support Specialist

Business Analyst

Technology Support Specialist

Senior People Advisory & Service Solution Specialist

Data Solutions Specialist

CCTV Operator

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