About the Role
We are seeking an organised and proactive Family Legal Assistant to join our busy and growing Family Law department. Reporting to the Head of Department, the successful candidate will provide essential administrative and legal support to fee earners, ensuring the efficient and effective running of the team.
The primary purpose of the role is to support solicitors and case handlers across a broad range of Family and Children Law matters, including both private and public law cases, enabling them to operate at optimum efficiency while maintaining high standards of client care and service delivery.
This role requires a high level of organisation, attention to detail, and initiative, alongside the ability to work in a fast-paced environment. You will be expected to communicate effectively with clients, colleagues, and external professionals, while handling sensitive matters with professionalism and discretion.
This is an excellent opportunity for a candidate looking to develop a long-term career in Family Law within a supportive and professional environment.
Person Specification & Requirements
- Previous experience in a legal assistant, secretary, or administrative role, ideally within Family Law
- Law degree (LLB) or equivalent qualification is desirable but not essential
- Knowledge or experience of Legal Aid and CCMS systems is advantageous
- Strong organisational and time-management skills, with the ability to prioritise workload effectively
- Excellent attention to detail and accuracy in all work undertaken
- Strong written and verbal communication skills
- Personable, professional, and confident in dealing with clients and colleagues
- Ability to work both independently and as part of a team
- Proactive and flexible approach, with a strong “can do” attitude
- Ability to handle confidential and sensitive matters with discretion
- IT proficient, with experience in case management systems and digital dictation tools desirable
Key Responsibilities
- Actively support fee earners and assist the department in working towards individual and departmental targets and objectives set by the Head of Department
- Provide high-quality administrative and secretarial support within a fast-paced legal environment
- Prepare correspondence and legal documentation through word processing and audio typing (including digital dictation systems such as BigHand)
- Assist with the preparation of legal documents, court applications, and routine correspondence
- Prepare and manage CCMS applications, amendments, and Payments on Account (POAs)
- Manage and update new enquiry spreadsheets and assist with onboarding processes
- Maintain and manage court diaries, scheduling hearings and key dates
- Organise, maintain, and archive client files in accordance with Lexcel standards
- Monitor, update, and action matters through internal systems and external electronic portals
- Retrieve, store, and manage confidential client documentation in line with firm procedures
- Schedule and confirm appointments for clients and fee earners, ensuring efficient diary coordination
- Attend client meetings where required and take initial instructions or attendance notes
- Attend court hearings, pre-proceedings meetings, and other off-site visits as required
- Liaise with clients via telephone, email, and in person, delivering a professional and friendly service in line with the firm’s client care standards
- Provide support to other assistants and fee earners, including assisting and guiding junior staff where appropriate
- Ensure compliance with internal processes, procedures, and regulatory requirements as directed by the Head of Department
- Maintain strict confidentiality of all client and firm information in accordance with GDPR
- Assist with business development and networking activities where appropriate
- Undertake required training and take responsibility for continuous professional development
- Carry out any additional duties as required by the Directors to support the wider team and business needs
Benefits and Remuneration
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Competitive salary
- 25 Days Holiday plus public bank holidays (increasing up to 30 with length of service)
- Additional Birthday Holiday*
- Optional 1 day per week home working*
- Free Parking
- Staff social and team-building events
- Auto-enrolment workplace pension*
- Professional development and training opportunities, including webinars
- Paid study leave*
- Breakfast Clubs
- Free eye tests*
- Employee recognition scheme
- Friendly, supportive, team environment
- Interesting and meaningful work
- A wealth of experienced solicitors to help guide your career
Terms and Conditions apply
Paul Crowley & Co Solicitors is an established Liverpool law firm known for providing clear, compassionate, and practical legal advice. Our teams support clients in a wide range of areas including Family Law, Conveyancing, Personal Injury, Wills & Probate, Crime, and Landlord & Tenant. We invest heavily in developing our people, offering professional qualifications, internal progression routes, mentorship, and a strong culture of teamwork. When you join us, you’re not just taking a job — you’re becoming part of a trusted, community‑focused firm that values your contribution.
