Customer service manager Work, Jobs in St. Asaph (with Salaries)

Branch Manager
Selwood Limited —Conwy
- £58,000 - £59,500 a year
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
Quick apply
Business Development Manager (BDM) - Rhyl - Circa 41k Package - 53k OTE Uncapped
Yell Ltd —Rhyl
- £35,875 a year
- Full-time
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
General Manager - Liverpool
Gravity —Liverpool
- £62,460 a year
- Weekend availability
- Management
- Organisational skills
- IT
- Employee discount
8d
Financial Services Administrator / Client Manager
Beardmore and Company Ltd —Llandudno
- £30,000 - £36,000 a year
- Full-time
- Financial services
- In-person
- Communication skills
Quick apply
13d
Starbucks Shift Manager
EG Group —Bodelwyddan
- £13.55 an hour
- 8 hour shift
- Hospitality
- Supervising experience
- Organisational skills
- Employee assistance programme
- Employee discount
11d
Hotel - Duty Manager
Premier Inn —Rhuddlan
- Up to £13.86 an hour
- Part-time
- Hotel
- Organisational skills
- Leadership
- Employee discount
Quick apply
16h
Assistant Manager
The Rank Group —Wrexham
- From £32,500 a year
- Leadership
- Communication skills
- Employee discount
- Sick pay
Quick apply
12d
Trading Manager (E&W)
Morrisons —Colwyn Bay
- Hospitality
- Team management
- Employee discount
Quick apply
Business Development Manager (BDM) - Wrexham - Circa 41k Package- 53k OTE Uncapped
Yell Ltd —Wrexham
- £35,875 a year
- Full-time
- Microsoft Outlook
- In-person
- Negotiation
- Referral programme
Quick apply
Customer Experience Manager
Causeway Technologies —Birkenhead
- Hybrid work
- Management
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Client Services Account Manager
Infopro Digital Services Limited —Ellesmere Port
- Full-time
- Hybrid work
- Customer service
- Administrative experience
- Time management
Quick apply
Client Services Manager
Signature Business Development Services Ltd —Liverpool
- £43,435 - £52,831 a year
- Full-time
- Business development
- Supervising experience
- Contracts
Quick apply
21h
Junior Customer Success Manager
Booking Experts —Chester
- Hybrid work
- Hospitality
- Customer service
- Analysis skills
- Annual leave
12d
Deputy Customer Experience Manager ZARA LIVERPOOL
INDITEX —Liverpool
- Full-time
- Management
- Leadership
Quick apply
Lead Veterinary Receptionist
Murphy and Co. Veterinary Practice —Llandudno
- £26,936 - £27,898 a year
- Full-time
- Microsoft Word
- Customer service
- Administrative experience
- Flexitime
- Employee discount
Quick apply
Product Manager – Credit Card Partnerships
Lloyds Banking Group —Chester
- £61,344 - £68,160 a year
- Full-time
- Hybrid work
- Organisational skills
- Financial services
14d
Guest Services Manager - Nights
Chester Race Company —Chester
- Up to £30,700 a year
- Full-time
- Hotel
- Computer skills
- Leadership
Quick apply
Cafe Manager
Tesco UK —Llandudno Junction
- £29,135 a year
- Full-time
- Hospitality
- Management
- Customer service
Deputy Store Manager
B&M Retail —Liverpool
- Weekend availability
- Leadership
- Employee discount
Head of CRM & Loyalty
Specialist Holidays Group —Chester
- Full-time
- Hybrid work
- CRM software
- Analysis skills
- Presentation skills
- Free parking
- Health & wellbeing programme
Quick apply
7d

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customer service manager jobs near st. asaph

Branch Manager

Selwood Limited -
Conwy

Quick apply

Job details

Permanent
£58,000 - £59,500 a year

Benefits

Annual leave
Company pension
Discounted gym membership
Employee assistance programme
Employee discount
Life insurance
Referral programme

Qualifications

Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Sales
Computer literacy
Team management
Business management
Leadership
Communication skills

Full job description

Our Business

Selwood is the leading pump rental solutions company in the UK. We have an outstanding reputation for exceptional customer service backed by one of the largest fleets of quality pump products. Each customer and each project is unique and our deep technical knowledge means we are proud to deliver a bespoke and genuine 24/7, 365 days-a-year service.

We are committed to ensuring our staff have the right skills, knowledge and experience to deliver to our customers, as well as creating career paths to help develop, retain and motivate them.

About The Role

We are looking to welcome a Branch Manager to our Conwy branch due to internal progression.

You will play a key role in the growth of Selwood by ensuring your branch meets or better still, exceeds, their plan and objectives, and ensure continued growth within your area of responsibility. You will also play a key role as Branch Manager supporting the national pump rental business and working closely with other departmental functions. You will need a strong background in business management, be able to lead by example, demonstrate effective behaviours and provide clear direction, whilst promoting and developing an excellent team spirit as well as delivering an outstanding quality of service.

MAIN RESPONSIBILITIES:

You will be required to lead by example, ensuring company administration, quality assurance and health, safety and environmental policies are fully adhered to and that all activities are carried out in full compliance both with our policies and relevant regulations and statutory legislation.
You will proactively promote, demand and lead a positive and resilient health and safety culture working closely with SHEQ Department, all departmental functions, departmental heads and employees to minimise the risk of illness and injury to employee.
You will be able to provide strong leadership and develop a high performing team who strive to be the best they can be, understanding the impact of their behaviour on others. Setting clear objectives that not only reflect the operational efficiency of the business but also support a culture of continuous improvement amongst the team.
You will ensure that all employees recruited are encouraged to be the best they can be through training, coaching and honest feedback. Ensuring you have the right people capability and engagement to deliver business objectives.
You will be able to drive growth, maximise sales and profitability and lead customer experience strategies.
You will regularly review the designated area performance with the respective Hire Managers and Foreman using KPI’s measures.
You will support and engage with local sales teams & solutions and central departments, always ensuring pro-active communication with all stakeholders at all times.
You will be responsible for maximising returns from hire fleet assets by constantly reviewing all equipment and ensuring the effective and efficient use of transport within the area.

QUALIFICATIONS & EXPERIENCE:

Experience of successfully managing a team, being able to demonstrate strong leadership skills and the ability to develop, coach, motivate and engage a team. Connecting and collaborating intensively within your team and across the organisation.
A leader with excellent communication and interpersonal skills, with the ability to listen and offer sound feedback. Provide a vision for the business and the wider team, the ability to adapt and be decisive in a rapid pace environment.
Proven background in leading an operational area driving growth, maximising sales and profitability. Setting clear objectives aligned to regional goals, utilising modern platforms to interconnect all employees and departmental functions. Ensuring the customer experience maximises quality and service.
Experience of leading and demanding a Health & Safety culture, driving and creating an environment where good practices are a way of everyday life and total compliance is adhered to.
Experience working in a Hire Industry would be advantageous but not essential.
You need to demonstrate the ability to encourage the teams as this is essential to the success of our business.
Proven track record of raising the standards within a team.
A high level of computer literacy. Be able to analyse data on Microsoft Packages such as excel / word / power point.
Ability and willingness to travel within territory and throughout the UK as and when necessary.

What we can offer you

We understand balancing work and life commitments isn’t always easy, that’s why we’ve designed our benefits package to support you in all areas of life.

Competitive salary
Eligible for company bonus scheme (annual and quarterly payments)
Medicash Scheme – medical expenses scheme (access to 24hour online GP services, discounted gym memberships)
Pension scheme with contribution based on total earnings not just salary
25 days holiday + 8 Bank Holidays
Increasing annual leave entitlement with long service
3x your annual salary life insurance (DIS)
Support for development and training
Employee assistance programme (EAP) & access to Mental Health first aiders
Employee discount scheme (discounts/vouchers for supermarkets, high street shops, holidays and more)
Employee referral scheme

This role is not open to Agencies - Please no calls or emails - Thank you.

EDI Statement

Workdry International Ltd is committed to encouraging equality, diversity, and inclusion among our workforce, and eliminating unlawful discrimination.

We value transparency, respecting others and understanding differences. We give full and fair consideration to all applicants, regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.

As part of your recruitment journey, we are happy to support requests for reasonable adjustments.

Quick apply

Refine Your Search

customer service manager jobs in st. asaph

Branch Manager

Business Development Manager (BDM) - Rhyl - Circa 41k Package - 53k OTE Uncapped

General Manager - Liverpool

Financial Services Administrator / Client Manager

Starbucks Shift Manager

Hotel - Duty Manager

Assistant Manager

Trading Manager (E&W)

Business Development Manager (BDM) - Wrexham - Circa 41k Package- 53k OTE Uncapped

Customer Experience Manager

Client Services Account Manager

Client Services Manager

Junior Customer Success Manager

Deputy Customer Experience Manager ZARA LIVERPOOL

Lead Veterinary Receptionist

Product Manager – Credit Card Partnerships

Guest Services Manager - Nights

Cafe Manager

Deputy Store Manager

Head of CRM & Loyalty

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