Customer service manager Work, Jobs in St. Austell, Con (with Salaries)

Back Office Team Leader
Network Plus —St. Austell
- £35,000 a year
- Weekend availability
- Mentoring
- Communication skills
Quick apply
Holiday Services Manager
Park Holidays UK —Bodmin
- £28,000 - £32,000 a year
- Full-time
- Microsoft Excel
- Sales
- Organisational skills
- Employee assistance programme
- Employee discount
Business Manager
Vertu Motors —Scorrier
- £35,000 - £55,000 a year
- Full-time
- Sales
- Communication skills
- Negotiation
- Annual leave
- Employee discount
Quick apply
Store Manager - Truro
H.Samuel —Truro
- Full-time
- Employee discount
Restaurant Manager - Gylly
Healeys Cornish Cyder Farm —Falmouth
- £32,000 a year
- Full-time
- Sales
- Customer service
- Organisational skills
- Employee discount
- Referral programme
Quick apply
Retail Area Manager
Cornwall Air Ambulance Trust —Newquay
- £35,000 a year
- Full-time
- Management
- Supervising experience
- Travel
- Store discount
- Employee discount
Quick apply
13d
Managing Director
ST EWE FREE RANGE EGGS LIMITED —Truro
- Project management
- Bakery
- Communication skills
- Annual leave
8d
Bar Manager
The Old Clink SW Limited —Callington
- £31,200 a year
- Full-time
- Serving
- Hospitality
- Bar
- Employee discount
Quick apply
9d
Aftermarket Delivery Service Manager
ELIQUO HYDROK UK —Saint Columb Major
- Hybrid work
- Analysis skills
- Project management
- Continuous improvement
- Sick pay
2d
Store Manager
Welcome Break —St. Austell
- Up to £35,000 a year
- Free parking
- Employee discount
2d
Contracts Manager
Ocean Housing —St. Austell
- Full-time
- Contracts
- Communication skills
- Negotiation
- Employee assistance programme
- Sick pay
2d
Deputy Manager
Home Bargains —Truro
- £37,020 a year
- Part-time
- Sales
- Customer service
- Supervising experience
- Store discount
- Annual leave
Quick apply
Branch Manager
Connells Group —Bodmin
- Full-time
- Leadership
Quick apply
5d
Store Manager
MILLETS —Newquay
- Full-time
- Retail management
- Leadership
- Communication skills
- Employee discount
Quick apply
Shift Manager
Symbro LTD —St. Austell
- £13.50 an hour
- Full-time
- Customer service
- Quick service & fast food restaurant
- Communication skills
- Annual leave
- Employee discount
Quick apply
Business Development Manager - Cornwall/Plymouth
MSX - TPS —Saint Columb Major
- Full-time
- Sales
Quick apply
Assistant Branch Manager
JDSPORTS —Truro
- Full-time
- Retail management
- Leadership
- Communication skills
- Employee discount
Quick apply
4d
Truro Assistant Store Manager
Fatface Corporation —Truro
- Full-time
- Management
- Sales
- Merchandising
- Employee assistance programme
- Employee discount
4d
Newquay Assistant Store Manager
Fatface Corporation —Newquay
- Full-time
- Management
- Sales
- Merchandising
- Employee assistance programme
- Employee discount
4d
Duty Manager
Premier Inn —Wadebridge
- Up to £13.86 an hour
- Part-time
- Hotel
- Organisational skills
- Leadership
- Employee discount
Quick apply
5d

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Back Office Team Leader

Network Plus -
St. Austell

Quick apply

Job details

Permanent
£35,000 a year

Qualifications

Wastewater treatment
Mentoring
Communication skills

Full job description

Description

As a Planning and Scheduling Team Leader, you will manage a team of Planners and Schedulers who plan, schedule, dispatch and organise work, delivered by the supporting operational teams. The planning and scheduling function is at the core of the contract and has a huge influence over productivity of operational resources, customer service and safety. Demand for work may undergo large peaks, especially in certain seasons of the year where demand may be high or temperatures drop and fluctuate.

You will be expected to steer your team of planners respond to peaks and troughs in workloads and adopt a flexible working arrangement. You will lead by example, demonstrating fantastic adherence to quality performance metrics and most importantly, customer service.

Key Responsibilities

We are looking for someone to:

Manage and efficiently resource your team, including any OOH and weekend requirements, ensuring the office operation has adequate coverage, aligning to the field operation
Monitor the performance of your team – considering aspects such as work basket size, maintaining resource data in the scheduling system, maximising the productivity of gangs – particularly in respect of minimising travel times / distances where possible
Review planning dependencies, such as Streetworks notices, permits, traffic management requirements and ensure that all work dispatched to teams have fundamental safety pre-requisites completed accurately
Own and resolve any in-day planning and scheduling issues, which may have a negative impact on Network Plus’s performance
Ensure compliance is maintained in line with contractual KPIs and SLAs
Manage the office environment with line management responsibility for a minimum of 4 Planners and Schedulers

Experience and Qualifications

Ideally you will have experience working in Utilities previously
Experience in a planning / coordinator role
Experience of running and mentoring a team
Ability to prioritise workload, multi-task and work under tight time pressures
Excellent communication skills
High attention to detail
Logical mind

Salary and Benefits

We offer a competitive salary based on experience along with a full benefits package.

Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.

We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners.

We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy.

About Network Plus

Network Plus is an award-winning business delivering essential utility and infrastructure services for the UK’s major providers of gas, power, telecoms, transport, water, and wastewater.

We value the variety of experience, perspective, and other points of difference our workforce, clients, and supply chain offer.

We are actively working with colleagues across the Network Plus Group to develop an inclusive environment – we want all our employees to feel valued and included to enable everyone to thrive at work and understand the value of their contribution matters no matter their background, identity, or circumstances.

Quick apply

Refine Your Search

customer service manager jobs in st. austell, con

Back Office Team Leader

Holiday Services Manager

Business Manager

Store Manager - Truro

Restaurant Manager - Gylly

Retail Area Manager

Managing Director

Bar Manager

Aftermarket Delivery Service Manager

Store Manager

Contracts Manager

Deputy Manager

Branch Manager

Store Manager

Shift Manager

Business Development Manager - Cornwall/Plymouth

Assistant Branch Manager

Truro Assistant Store Manager

Newquay Assistant Store Manager

Duty Manager

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