Service delivery manager Work, Jobs in St. Austell, Con (with Salaries)

Aftermarket Delivery Service Manager
ELIQUO HYDROK UK —Saint Columb Major
- Hybrid work
- Analysis skills
- Project management
- Continuous improvement
- Sick pay
12d
Service Delivery Manager Associate
Ericsson —Truro
- Computer Science
- Engineering
- English
1d
Minor Works Contracts Manager
Westcountry Maintenance Services Ltd —Redruth
- £40,000 - £50,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health & wellbeing programme
- Referral programme
Quick apply
5d
Regional Contracts Manager (West Cornwall)
Cornwall Housing —Truro
- £54,973 a year
- Full-time
- Hybrid work
- Management
- Maintenance
- Analysis skills
- Free parking
- Annual leave
Quick apply
6d
First Aid & Health and Safety Trainer
Cornwall Training & Consultancy Ltd —St. Austell
- From £27,300 a year
- Weekend availability
- Customer service
- Continuous improvement
- In-person
- Free parking
Quick apply
7d
Picker/Driver
Booker Group —St. Austell
- Employee assistance programme
- Employee discount
Quick apply
1d
Plumbing & Heating Project Manager / Estimator
GM Services Cornwall Ltd —St. Austell
- Full-time
- Customer service
- Administrative experience
- Supervising experience
- Sick pay
Quick apply
14d
Research Delivery Lead
Cornwall Partnership NHS Foundation Trust —St. Austell
- £49,387 - £56,515 a year
- Full-time
- Master's degree
- Leadership
- Employee discount
4d
General Manager
Retirement Villages Group —Tregony
- Full-time
- Hospitality
- Continuous improvement
- Leadership
Quick apply
Property Services Supervisor (DMC)
Ocean Housing —St. Austell
- £39,772 a year
- Full-time
- Customer service
- Maintenance
- Supervising experience
- Employee assistance programme
- Sick pay
13d
Individual Giving Officer
Eden Project —Tywardreath ED
- £27,924 a year
- Full-time
- CRM software
- Microsoft Excel
- Customer service
- Annual leave
Quick apply
Retail Assistant - Part Time
Farmfoods —St. Austell
- £10.95 - £12.81 an hour
- Part-time
- School
- Annual leave
- Employee discount
Quick apply
1d
Production Team Coordinator
Eden Project —Tywardreath ED
- £16,570 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Management
- Annual leave
Quick apply
17h
Health & Safety Manager
Ocean Housing —St. Austell
- £52,540 a year
- Full-time
- Project management
- Construction
- Communication skills
- Employee assistance programme
- Sick pay
6d
Business Development Manager - Cornwall
GRS Group —Newquay
- Full-time
- Hybrid work
- Sales
- IT
- Employee assistance programme
Quick apply
8d
Operations Manager
BF Adventure & Via Ferrata Cornwall CIC —Penryn
- £27,281.80 - £33,142.20 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
10d
Mobile Area Chef Manager - Cornwall & Devon
Chartwells —Liskeard
- £30,842 a year
- Monday to Friday
- Culinary experience
- Cooking
- Communication skills
- Employee discount
13d
Roastery Goods-in Coordinator
Origin Coffee —Truro
- Organisational skills
- Warehouse experience
- Annual leave
- Employee assistance programme
12d
General Administrator
Carn to Coast Health Centres —Illogan
- £13.03 - £13.13 an hour
- Part-time
- Customer service
- Administrative experience
- IT
- Employee discount
- Gym membership
Quick apply
Service Manager (Mid)
Cornwall Council —Truro
- Full-time
- English
- Leadership
- Annual leave
- Employee discount
18h

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service delivery manager jobs near st. austell, con

Aftermarket Delivery Service Manager

ELIQUO HYDROK UK -
Saint Columb Major

Apply Now

Job details

12 days ago

Benefits

Cycle to work scheme
Company pension
Company events
Sick pay
On-site parking

Qualifications

Wastewater treatment
Analysis skills
Project management
Continuous improvement
Communication skills

Full job description

The Aftermarket Service Delivery Manager is responsible for leading the successful delivery of all aftermarket engineering and support services. This role ensures that customers receive a high‑quality, consistent service experience while overseeing a multidisciplinary team of Project Engineers and Administrative staff. The position plays a key part in driving operational performance, customer satisfaction, and continuous improvement within the Aftermarket function.

What you'll be doing:

Oversee day‑to‑day delivery of aftermarket engineering projects, service requests, and support activities.
Lead, mentor, and develop Project Engineers and Admin staff.
Allocate resources effectively across multiple workstreams and customer accounts.
Set clear objectives, monitor performance, and support professional development.
Act as the primary escalation and service contact for aftermarket customers.
Manage service‑related issues, risks, and escalations, ensuring timely resolution.
Track and manage KPIs, service performance metrics, turnaround times, and SLAs.
Maintain governance processes, documentation, and compliance with internal standards.
Identify opportunities to improve efficiency, quality, and customer experience.
Implement process updates and drive adoption of best practice across the Aftermarket team.
Support costing, quotes, and proposals for aftermarket work when required.
Manage budgets or forecasts relevant to the aftermarket workstream.

Who we are looking for:

Essential

An individual with highly developed interpersonal and communication skills, with the ability to build trust, influence at all levels, manage conflict effectively and foster strong collaboration across diverse teams and stakeholders.
A candidate with a strong track record of managing multiple projects or tasks with competing priorities, shared resources and interdependencies.
Experience leading service delivery, project delivery, or technical customer‑facing operations.
Proven ability to manage multiple tasks, priorities, and deadlines.
Strong analytical skills with the ability to interpret performance data and drive improvements

Desirable

Experience in the water industry, including wastewater permits and compliance
Experience in aftermarket, service, or after‑sales engineering environments.
Background in project management or engineering management.
Knowledge of continuous improvement methodologies (e.g., Lean, Six Sigma).
Familiarity with CRM, ERP, or service management systems.

About us

ELIQUO HYDROK is an award-winning, established and growing, market leader. We provide water treatment solutions that keep seas and rivers clean and drinking water safe. From flood water management to sewage filtration systems, we provide innovative, environmentally considerate, cost-effective, and practical solutions to municipal water companies.

We’re passionate about our people, offering a range of benefits to our valued employees, including hybrid working and a Medicash healthcare plan. You will be part of a team of 180+ colleagues delivering high-quality, essential services underpinning water infrastructure and environmental improvement across the UK.

Inclusion & Diversity

At Eliquo Hydrok, we are committed to fostering a culture of Fairness, Inclusion and Respect across all areas of our business. We actively promote equality and diversity, and do not tolerate discrimination of any kind - whether based on gender, race, disability, age, religion, sexual orientation, or employment status. Our goal is to ensure that every individual, regardless of background, feels respected, valued, and empowered to reach their full potential. To support fairness in our recruitment process, we ask all applicants to complete an Equal Employment Opportunity (EEO) survey after applying. This helps us monitor and improve our practices, ensuring equal access to opportunities for everyone.

Benefits

Flexible/hybrid working options available
Medicash Health Plan
Company Pension
Sick Pay
On-site parking
Cycle to Work Scheme
Company Events
Appraisal and Personal Development programme

Apply Now

Refine Your Search

service delivery manager jobs in st. austell, con

Aftermarket Delivery Service Manager

Service Delivery Manager Associate

Minor Works Contracts Manager

Regional Contracts Manager (West Cornwall)

First Aid & Health and Safety Trainer

Picker/Driver

Plumbing & Heating Project Manager / Estimator

Research Delivery Lead

General Manager

Property Services Supervisor (DMC)

Individual Giving Officer

Retail Assistant - Part Time

Production Team Coordinator

Health & Safety Manager

Business Development Manager - Cornwall

Operations Manager

Mobile Area Chef Manager - Cornwall & Devon

Roastery Goods-in Coordinator

General Administrator

Service Manager (Mid)

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