Client services Work, Jobs in St. Austell, Eng (with Salaries)

Residential Liaison Officer
Correct Contract Services Ltd —St. Columb
- £27,000 - £30,000 a year
- Travel
- Annual leave
- Employee assistance programme
Quick apply
Office Administrator / Compliance Coordinator
Bond Oxborough Phillips —Wadebridge
- £24,420 - £26,500 a year
- Part-time
- Microsoft Word
- CRM software
- Microsoft Excel
- Flexible schedule
Quick apply
7d
Events delivery personnel
Little Eden Entertainment Limited —Truro
- From £15 an hour
- Overtime
- Heavy lifting
- Customer service
- Driving
- Free parking
- Employee discount
Quick apply
7d
Landscape Gardener
Elite Gardening Limited —St. Austell
- £12.75 - £13.50 an hour
- Full-time
- Customer service
- Maintenance
- In-person
Quick apply
Retrofit Assessor
Correct Contract Services Ltd —St. Columb
- £30,000 - £40,000 a year
- Customer service
- Construction experience
- Annual leave
- Employee assistance programme
Quick apply
Part Time Sales Viewings Co Ordinator
Newquay Property Centre —Newquay
- Part-time
- Sales
- Customer service
- Administrative experience
Quick apply
6d
IDVA and Recovery worker
The Olive Project —Truro
- From £25,883 a year
- Full-time
- English
- Microsoft Office
- Working with children
Quick apply
14d
Homestay Specialist
Unique Home Stays Ltd —Newquay
- £28,000 a year
- Full-time
- Hybrid work
- Sales
- Microsoft Office
- Travel
Dispatch Operative
ELIQUO HYDROK UK —Saint Columb Major
- Hybrid work
- Sick pay
9d
Wellbeing Adviser
iSightCornwall —Truro
- £25,012 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Life insurance
- Sick pay
Quick apply
7d
Facilities Manager
Corpor@te Facilities Services —St. Austell
- £35,000 - £40,000 a year
- Full-time
- Schematics
- English
- Supervising experience
- Free parking
Quick apply
Senior Property Services Coordinator (North East Cornwall)
Cornwall Housing —Bodmin
- £31,808 a year
- Full-time
- Hybrid work
- Customer service
- Maintenance
- Microsoft Office
- Free parking
- Health & wellbeing programme
Quick apply
1d
Streetworks Co-Ordinator
Network Plus —St. Austell
- £28,600 a year
Quick apply
Car Park Attendant - Cornwall
APCOA PARKING (UK) LTD —Truro
- £13.45 an hour
- Part-time
- Customer service
- English
Quick apply
Estimator
Glanville Environmental —St. Austell
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Contracts
- Referral programme
Quick apply
Project Coordinator
Audit Point Limited —Wadebridge
- £29,500 a year
- Full-time
- Hospitality
- Travel
- IT
Quick apply
1d
Trainee Traffic Management Operative
Go Traffic Management —St. Austell
- £33,046.00 - £36,350.60 a year
Quick apply
10d
Swimming Pool Engineer /Trainee Engineer- NO AGENCIES
cornwall pools ltd —St. Austell
- £27,000 - £29,000 a year
- 8 hour shift
- Heavy lifting
- Maintenance
- Plumbing
Quick apply
10d
Materials Technician
Construction Testing Solutions Ltd —Truro
- £26,000 - £28,000 a year
- Overtime
- English
- Mechanical knowledge
- Health & wellbeing programme
- Employee discount
Quick apply
Contracts Manager
Westcountry Maintenance Services Ltd —Redruth
- £40,000 - £50,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health & wellbeing programme
- Referral programme
Quick apply
8d

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Residential Liaison Officer

Correct Contract Services Ltd -
St. Columb

Quick apply

Job details

Permanent
£27,000 - £30,000 a year

Benefits

Annual leave
Company pension
Employee assistance programme
Referral programme

Full job description

About The Role

Join CCS & Help Shape the Future of Renewable Energy!

Job Purpose

We are looking for a Resident Liaison Officer Retrofit to provide support and guidance to all customers/residents involved in our whole house retrofit programmes. This role focuses on resident and user training, conducting 360 reviews, and educating site and contact centre staff on enhanced profiling and customer engagement. You will be responsible for pre-work meetings, mid-work reviews, and post-work auditing, ensuring effective communication and customer satisfaction throughout the process.

Key Responsibilities

Maintain positive customer engagement by assessing, improving, and implementing contact protocols and profiling processes.
Deliver a high-quality service to both the client and customers, ensuring respect for all individuals and meeting challenges.
Revise and implement systems and procedures to enhance engagement and customer experience in collaboration with management teams
Provide educational opportunities and experiential growth for administrative and trade staff, focusing on a customer-centric approach. Resolve customer objections, complaints, and site-based queries, managing resident perceptions and encouraging buy-in.
Visit customers in their homes to reassure and provide ongoing support.
Lead on CSR activities and social value programmes.
Collaborate with client RLOs and housing teams to manage safeguarding, tailored interventions, and non-access issues
Maintain professional and technical knowledge through workshops, publications, and networks.
Help build a customer-centric focus across CCS.
Travel required across the South/Southwest of the UK, with overnight stays as necessary

Skills/Qualifications

Maintain professional and technical knowledge through workshops, publications, and networks.
Help build a customer-centric focus across CCS.
Travel required across the South/Southwest of the UK, with overnight stays as necessary

Experience Required

Experience in a social housing environment, managing vulnerable customers and working on social housing planned/capital investment programmes.

Personal Attributes

You value honesty and share knowledge for the greater good.
You are committed to continuous improvement and teamwork.
You take responsibility for your work and encourage ownership in others.
You are goal-oriented, striving for both small and large successes.
You are flexible and eager to develop your skills.

About Us

What We Offer

Pension Scheme: Auto-enrolment after probation.
Flexible Annual Leave: Option to buy or sell leave after probation.
Professional Development: Access to in-house and external training.
Employee Assistance Programme: 24/7 support.
Refer a Friend Bonus: Reward scheme for successful referrals.
Parking: Available at office locations.

Why Choose CCS?

Skill Development: Access to training programmes, coaching, and mentoring.

Career Growth: Clear pathways for personal and professional advancement.

Long-Term Contracts: Enjoy stability and job security.

We are an equal opportunities employer, and we welcome applicants no matter what their ethnicity, gender, sexuality, beliefs, or nationality.

Quick apply

Refine Your Search

client services jobs in st. austell, eng

Residential Liaison Officer

Office Administrator / Compliance Coordinator

Events delivery personnel

Landscape Gardener

Retrofit Assessor

Part Time Sales Viewings Co Ordinator

IDVA and Recovery worker

Homestay Specialist

Dispatch Operative

Wellbeing Adviser

Facilities Manager

Senior Property Services Coordinator (North East Cornwall)

Streetworks Co-Ordinator

Car Park Attendant - Cornwall

Estimator

Project Coordinator

Trainee Traffic Management Operative

Swimming Pool Engineer /Trainee Engineer- NO AGENCIES

Materials Technician

Contracts Manager

I want to receive the latest job alerts for client services in st. austell, eng

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