Customer support & client services managers Work, Jobs in St. Neots, Cam (with Salaries)

Senior Customer Service Advisor
Dominos —Milton Keynes
- Full-time
- Hybrid work
- Microsoft Office
- IT
14d
Customer Service Team Leader
Acushnet Golf —Saint Ives
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee discount
5d
Corporate Complaints Manager
CHS Group —Cambridge
- £45,215.12 a year
- Full-time
- Hybrid work
- Customer service
- Analysis skills
- Presentation skills
- Free parking
- Annual leave
13d
Customer Service Team Leader
DFDS UK & Ireland —Kettering
- Monday to Friday
- Supervising experience
- Travel
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
10d
Customer Service Team Leader
Arriva UK Bus Limited —Luton
- £27,400 a year
- Overtime
- Customer service
- Communication skills
Quick apply
7d
Service Delivery Team Leader
BoilerJuice —Saint Ives
- £35,000 a year
- Full-time
- Management
- English
- Supervising experience
- Free parking
- Health & wellbeing programme
Quick apply
19h

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Senior Customer Service Advisor

Dominos -
Milton Keynes

Apply Now

Job details

Full-time
14 days ago

Qualifications

Microsoft Office
IT

Full job description

Senior Customer Care Advisor – Shape how we deliver delicious, every day

At Domino’s, your skills, ideas and judgement really matter. As our Senior Customer Care Advisor, you’ll play a key role in how we deliver for customers handling complex escalations, supporting the wider team, and helping us improve how we work.

What You’ll Bring

This role is perfect if you’re confident handling escalated customer issues, enjoy helping others develop, and like spotting ways to make day-to-day processes work better. You’ll be based in Milton Keynes, working Sunday to Thursday, 12:30pm to 8:00pm, with an expectation to come into the office typically one to two days a week. If you’re looking for a step forward in your customer care career, want more ownership, and like the idea of getting involved in new projects, this is a genuine opportunity to build your experience in a well-known brand.

Success in this role:

You’re confident handling complaints and more complex customer issues, staying calm, fair and professional under pressure.
You’ve got strong IT skills, including Microsoft Office, and you can learn new systems quickly.
You’re comfortable working independently, managing priorities, and knowing when to make a call and when to escalate.
If you’ve used tools such as Halo, Domi Central, Puzzle, or AI tools that would be advantageous

What You’ll Be Doing

You’ll be the senior escalation point in the team, helping make sure customer issues are handled properly, progressed at pace, and resolved with care. Alongside managing your own workload, you’ll help support new starters and advisors with everyday queries, share best practice, and contribute ideas that make the team stronger.

Taking ownership of escalated and more complex customer issues across phone, email and digital channels, investigating thoroughly and keeping customers updated until resolution.
Supporting day-to-day team activity by triaging cases, answering “how to” questions, helping new starters, and sharing clear, practical guidance with advisors.
Spotting trends, improving templates, FAQs and ways of working, and supporting projects that help the Customer Care team work more clearly and efficiently.

How We Will Support You

Bring your flavour, and we’ll back your future. In this role, you’ll have the chance to build your experience in a senior customer care position, develop your judgement, and get involved in projects and improvements that go beyond day-to-day case handling.

A clear induction and the support you need to settle in quickly and feel confident in what’s expected from day one.
Ongoing support from your manager and the wider team, with room to build expertise and take on more ownership over time.
Opportunities to build your skills, contribute to projects, and develop towards future progression as the team grows.
Recognition for great work, whether that’s everyday appreciation or bigger moments through our Domi Awards.

Apply Now

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customer support & client services managers jobs in st. neots, cam

Senior Customer Service Advisor

Customer Service Team Leader

Corporate Complaints Manager

Customer Service Team Leader

Customer Service Team Leader

Service Delivery Team Leader

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