Head of crm Work, Jobs in Staines Upon Thames, Sry (with Salaries)

Head of Installed Base - Europe West
Copperleaf Technologies Inc. —Staines-upon-Thames
- Full-time
- Sales
- English
- Bachelor's degree
Executive Assistant to the Artistic Director (Part-time)
Darbar Arts Culture Heritage Trust —London
- £38,000 - £42,000 a year
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
Quick apply
4d
EA to the COO
Wellcome Trust —London
- £47,040 - £58,800 a year
- Oracle
- Microsoft Office
- IT
3d
Head of Global CRM Programmes & Operations
Ten Group —London
- Full-time
- Hybrid work
- PMP
- Analysis skills
- Continuous improvement
- Annual leave
- Employee discount
Quick apply
1d
Head of Major Donors
Mission 44 —London
- £65,000 - £68,000 a year
- Full-time
- Hybrid work
- CRM software
- Project management
- Travel
- Annual leave
- Employee assistance programme
Quick apply
Head of Business Development
Swegon UK & I —London
- Hybrid work
- Sales
- Computer literacy
- Microsoft Office
Head of Customer Experience
Curriculum Solutions —London
- £150 - £180 a day
- Part-time
- Remote
- CRM software
- Management
- English
- Work from home
Quick apply
Head of Installed Base - Europe West
IFS —Staines-upon-Thames
- Full-time
- Sales
- English
- Bachelor's degree
Quick apply
Head of Retention
Higher Ed Partners —St Albans
- £65,000 - £70,000 a year
- Hybrid work
- CRM software
- AI
- Employee discount
- Referral programme
2d
Head of Supporter Experience
MND Association —London
- £62,700 a year
- Full-time
- Hybrid work
- CRM software
- Analysis skills
- Communication skills
- Annual leave
- Employee discount
12d
Head of CRM and Retention
The Growth Foundation —London
- Hybrid work
- Analysis skills
Quick apply
Head of Retail
InPost UK —London
- Hybrid work
- Salesforce
- Negotiation
Quick apply
4d
CRM Manager
Tails.com —Richmond
- Hybrid work
- Project management
- Continuous improvement
- Organisational skills
- Employee discount
Head of Channel Partnerships
Sonata One —London
- Hybrid work
- Salesforce
- Business development
- Bachelor's degree
- Annual leave
- Employee assistance programme
2d
Senior Membership Manager
Independent Healthcare Providers Network —London
- £45,000 a year
- Part-time
- Project management
- Continuous improvement
- No degree
Quick apply
1d
Head of Revenue Marketing
Travtus —London
- £90,000 - £110,000 a year
- Full-time
- Hybrid work
- Sales
- Project management
- AI
Head of Sales
Sigma Consulting Group —London
- £55,000 a month
- Full-time
- Sales
- AI
- Leadership
Quick apply
Head of CLM
Haven —Hemel Hempstead
- Part-time
- Hybrid work
- CRM software
- Hospitality
- Sales
- Employee discount
Quick apply
12d
Head of Partnerships
Lokalise —London
- Full-time
- Remote
- CRM software
- Travel
- AI
- Flexible schedule
Quick apply
Head of E-Commerce
The Fold —London
- Analysis skills
- Leadership
- Communication skills
- Employee assistance programme

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Head of Installed Base - Europe West

Copperleaf Technologies Inc. -
Staines-upon-Thames

Apply Now

Job details

Full-time

Qualifications

Sales
English
Bachelor's degree
B2B sales
Enterprise sales
SaaS
Account management
Leadership

Full job description

Company Description

IFS is a billion-dollar revenue company with 7000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters–at the Moment of Service™. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting-edge.

At IFS, we’re flexible, we’re innovative, and we’re focused not only on how we can engage with our customers but on how we can make a real change and have a worldwide impact. We help solve some of society’s greatest challenges, fostering a better future through our agility, collaboration, and trust.

We celebrate diversity and understand our responsibility to reflect the diverse world we work in. We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.

By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world.

We’re looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs. With the power of our AI-driven solutions, we empower our team to change the status quo and make a real difference.

If you want to change the status quo, we’ll help you make your moment. Join Team Purple. Join IFS.

Job Description

The role:

Join IFS and lead a high-performing, inclusive team where your ideas, leadership, and drive will shape long-term customer success and growth across Europe West.

This is a newly created senior leadership position and a significant opportunity to shape how IFS grows revenue from its existing customer base across Europe West.

As Head of Installed Base covering the UK, Ireland, and Benelux, you will lead the end-to-end commercial strategy and execution for the Installed Base (IB) segment - driving retention, expansion, and renewal across established enterprise customers.

You will lead a team of three direct reports - two IB Sales Directors and one Digital Sales Manager - with collective accountability for growing Software License, AI, Cloud Subscription, and Premium Engagement Services revenue. Operating across multiple markets and cultures, this is a high-impact role for a commercially driven leader who can inspire others, bring gravitas in senior engagements, and translate customer relationships into sustainable, long-term growth.

Key Responsibilities

Team Leadership & Performance

Lead, coach, and develop two IB Sales Directors and one Digital Sales Manager, creating a high-performance, inclusive, and target-focused team environment.
Take ownership of recruiting, onboarding, and developing talent within the IB function.
Set clear expectations, actively support performance, and foster a culture of accountability, growth, and recognition.
Partner with Academy and HR to strengthen team capability and proactively address development needs.
Create the conditions for the team to consistently perform strongly and grow IB revenue year on year.

Commercial Strategy & Revenue Growth

Drive delivery of the IB segment revenue target across the UK, Ireland, and Benelux.
Define and execute a balanced installed base growth strategy, combining short-term pipeline with long-term account development.
Maintain a clear view of opportunity areas across the customer base and enable effective upsell and cross-sell initiatives.
Oversee account planning for strategic customers, ensuring alignment between customer priorities and IFS solutions.
Work with the Digital Sales Manager to integrate digital and field sales approaches effectively.

Customer Engagement & Trusted Advisor

Engage at C-level and executive sponsor level across key accounts, bringing credibility and gravitas to customer interactions.
Promote a value-based, consultative approach aligned to measurable customer outcomes.
Build strong understanding of customer strategies and environments to identify growth opportunities.
Support the team in navigating complex stakeholder environments and decision-making processes.
Encourage the development of long-term partnerships and customer advocacy.

Pipeline Management & Forecasting

Maintain disciplined pipeline management across the team, supporting visibility, accuracy, and momentum.
Leverage Marketing, Inside Sales, and Partners to build pipeline across the IB segment.
Provide clear and accurate forecasting and reporting to senior leadership.
Ensure consistent and high-quality CRM usage across the team.
Support key opportunities by coordinating the right internal expertise to drive successful outcomes.

Cross-Functional Collaboration

Partner with Customer Success, Professional Services, Presales, and Solution Consulting to deliver strong customer outcomes.
Collaborate with Marketing on Installed Base campaigns and demand generation initiatives.
Contribute to senior leadership discussions on go-to-market strategy and planning.
Engage with partners to strengthen coverage and support pipeline growth.

Qualifications

What We’re Looking For

Significant experience in enterprise software sales, with a track record of leading high-performance Installed Base or key account teams to achieve strong results.
Experience working on complex, C-level sales cycles and long-term account development.
Proven people leadership experience, with a focus on developing and retaining talent.
Experience leading multi-channel sales teams, including digital/inside sales alongside field sales.
Experience operating across European markets; familiarity with the UK, Ireland, and/or Benelux is advantageous.
Strong commercial acumen, with the ability to design and execute growth strategies.
Confidence engaging with senior stakeholders, including the presence and gravitas to operate at board level.
Strong pipeline management and forecasting capability, with a structured and data-informed approach.
Relevant industry experience is beneficial. (B2B SaaS Enterprise Sales)
University degree or equivalent professional experience.
Fluent business-level English.

Additional Information

We embrace flexibility and hybrid work opportunities to support diverse needs and lifestyles, while also valuing inclusive workplace experiences. By fostering a sense of community, we drive innovation, strengthen connections, and nurture belonging. Our commitment ensures you can work in a way that suits you best, while also engaging with colleagues to share ideas and build meaningful relationships.

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head of crm jobs in staines upon thames, sry

Head of Installed Base - Europe West

Executive Assistant to the Artistic Director (Part-time)

EA to the COO

Head of Global CRM Programmes & Operations

Head of Major Donors

Head of Business Development

Head of Customer Experience

Head of Installed Base - Europe West

Head of Retention

Head of Supporter Experience

Head of CRM and Retention

Head of Retail

CRM Manager

Head of Channel Partnerships

Senior Membership Manager

Head of Revenue Marketing

Head of Sales

Head of CLM

Head of Partnerships

Head of E-Commerce

I want to receive the latest job alerts for head of crm in staines upon thames, sry

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