Support analyst Work, Jobs in Staines Upon Thames, Sry (with Salaries)

Alert Management Analyst
ai Corporation —Old Woking
- £28,000 - £29,000 a year
- Weekend availability
- Hybrid work
- English
- Bachelor's degree
- In-person
- Work from home
- Life insurance
Quick apply
Legal Assistant / Client Support Analyst
Juno —London
- Full-time
- Flexible schedule
Quick apply
System Support Analyst
UltraSoft Technologies —Staines-upon-Thames
- £24,000 - £30,000 a year
- JavaScript
- Communication skills
Customer Intelligence Analyst
RHP —Teddington
- £52,223 a year
- Full-time
- Communication skills
- Annual leave
13d
Research Analyst
Infopro Digital Services Limited —London
- Full-time
- Hybrid work
- Analysis skills
- Bachelor's degree
- Financial services
- Annual leave
- Employee assistance programme
Quick apply
14d
Sales Operations Analyst
Studio Ore —London
- £40,000 - £50,000 a year
- Full-time
- CRM software
- Microsoft Excel
- Sales
Quick apply
9d
Application Support Analyst
Clinisys —Woking
- Hybrid work
- Customer service
- Organisational skills
- IT
19h
Application Support Analyst
Thorpe Partners Ltd T/A Thorpe & Partners —London
- £45,000 - £50,000 a year
- Full-time
- Hybrid work
- Azure
- Customer service
- Salesforce
- Life insurance
Quick apply
9h
Personal Assistant (6 month FTC)
Janus Henderson —London
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
11d
Data Analyst
Scrumconnect Consulting —Staines-upon-Thames
- £300 - £400 a week
- Azure
- Computer Science
- SQL
Supply Support Analyst
World Kinect Corporation —London
- Full-time
- Microsoft Excel
- Oracle
- ERP systems
4h
Project Analyst
Altera Digital Health Inc. —London
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
8d
Data Insight Specialist
Reboot Online Marketing Ltd —London
- Up to £35,000 a year
- Full-time
- Hybrid work
- Data analysis skills
- Microsoft Office
- Analysis skills
- Health & wellbeing programme
- Work from home
Quick apply
9h
Research Analyst - Equities
Janus Henderson —London
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Finance Analyst - 12 month FTC
Air Charter Service —Surbiton
- Microsoft Excel
- Organisational skills
- Gym membership
Quick apply
Application Support Analyst
Petroineos Trading Limited —London
- Full-time
- Hybrid work
- No degree
- Gym membership
Quick apply
Vulnerability Analyst
Equans —London
- Engineering
- English
- Communication skills
Data Analyst
Malaria Consortium —Bethnal Green
- £46,563 a year
- Full-time
- Computer literacy
- Data analysis skills
- English
1d
AML Compliance Analyst
Withersworldwide —London
- Full-time
- Hybrid work
- Analysis skills
- Organisational skills
- Communication skills
- Employee discount
13d
Field Support Analyst
Unitemps Surrey —Guildford
- £17.13 an hour
- Temporary
- Windows
- IT
- Linux
- Annual leave
Quick apply
13d

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Alert Management Analyst

ai Corporation -
Old Woking

Quick apply

Job details

Permanent | Full-time
£28,000 - £29,000 a year

Benefits

Company pension
Work from home
Company events
Private medical insurance
Enhanced maternity leave
Enhanced paternity leave
Life insurance
Referral programme
Sick pay

Qualifications

English
Bachelor's degree
AI

Full job description

Overview
This exciting role is an opportunity for a motivated individual with both exceptional analytics skills and a passion for providing best in class expertise to customers. You will work with ai’s clients to play a key role in the identification of fraud to minimise fraud losses, both current and future. You will investigate and analyse client transaction activity and then escalate fraud patterns to senior stakeholders. This role will provide comprehensive exposure to the ‘FinTech’ industry and offers excellent progression opportunities within the business.

This role reports to the Managed Services Support Team Leader, as part of the Fraud and Compliance Team.

Due to the requirement to support Client business operating hours, this role involves shift work rotating between weekday shifts between 07:30 – 18:15, Monday to Friday, and one weekend morning shift (09:00 – 13:00) approximately once per month. There is an additional requirement to work weekend mornings on a monthly rota basis, with a subsequent day-off in lieu.

This is a hybrid role, with a requirement to be in our Woking office at least three days per week. As a collaborative and fast-moving team, we’ve found that in-person interaction plays a key role in successful onboarding, knowledge sharing, and team culture—so we welcome candidates who enjoy being in the office more regularly.

Responsibilities

Develop expertise on ai’s fraud prevention solutions and act as a subject-matter expert on identification of fraud within the business.
Investigate customer transactions that have been flagged as suspicious and escalate fraud concerns to senior client stakeholders.
Actively take part in fraud management discussions with clients to drive improvements in performance and ultimately reduce levels of financial crime.
Identify areas for product and service enhancements, and to champion these enhancements within the business.
Support the continuous improvement of fraud detection strategies and operational processes.
Maintain accurate records and documentation relating to investigations and escalations.
Any other duties reasonably required
Coordinate response efforts during emergencies, ensuring swift and effective action.
Lead incident investigations, documenting findings and recommending improvements.
Liaise with internal teams and external agencies during critical situations.
Develop and update emergency management protocols and procedures.
Conduct training sessions on alert response procedures, including first aid where applicable.
Maintain accurate records of alerts, responses, and outcomes for reporting purposes.
Support continuous improvement initiatives to enhance alert management processes.

Qualifications

Degree qualified or equivalent professional financial crime prevention qualification
Ability to assess information critically and make informed decisions.
High levels of integrity, professionalism, and tact.
Capable of explaining concepts, problems and solutions to a non-expert audience
Ability to prioritise tasks and meet deadlines
“Fintech” industry exposure preferred or understanding of the payments lifecycle
Preference for candidates who value and enjoy in-person collaboration
Hybrid Working Model: minimum 3 days per week in our Woking office

Pay: £28,000.00-£29,000.00 per year

Benefits:

Company events
Company pension
Enhanced maternity leave
Enhanced paternity leave
Life insurance
Private medical insurance
Referral programme
Sick pay
Work from home

Ability to commute/relocate:

Old Woking GU22 7NJ: reliably commute or plan to relocate before starting work (required)

Language:

English (required)

Work authorisation:

United Kingdom (required)

Work Location: Hybrid remote in Old Woking GU22 7NJ

Quick apply

Refine Your Search

support analyst jobs in staines upon thames, sry

Alert Management Analyst

Legal Assistant / Client Support Analyst

System Support Analyst

Customer Intelligence Analyst

Research Analyst

Sales Operations Analyst

Application Support Analyst

Application Support Analyst

Personal Assistant (6 month FTC)

Data Analyst

Supply Support Analyst

Project Analyst

Data Insight Specialist

Research Analyst - Equities

Finance Analyst - 12 month FTC

Application Support Analyst

Vulnerability Analyst

Data Analyst

AML Compliance Analyst

Field Support Analyst

I want to receive the latest job alerts for support analyst in staines upon thames, sry

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