HCM Product Owner | 10717 | Fixed Term Contract until 5 November 2027 | 37 hours per week | 56,912 to £62,618 per annum (Scale M) | County Hall / Hybrid
About the Role
Norfolk County Council is seeking an experienced Oracle HCM Product Owner to lead and evolve the HR elements of our myOracle service , a critical Oracle Cloud platform underpinning our corporate operations.
As Product Owner, you will be the lead authority for your Oracle HCM product area, responsible for driving innovation, assuring quality, and maximising benefits from the Oracle Cloud roadmap. Working at the heart of the organisation, you will partner with Digital, HR, and external suppliers to deliver modern, scalable, and insight‑driven solutions that support both operational and statutory requirements.
About myOracle
myOracle is Norfolk County Council’s integrated Oracle Cloud solution for Finance and HR, supporting over 20,000 staff and a wide range of traded customers and suppliers. The platform is central to the council’s transformation ambitions, continuously evolving through quarterly Oracle updates, intelligent automation, analytics, and emerging technologies.
Key Responsibilities
- Own and lead the Oracle HCM product area within myOracle, ensuring alignment to organisational strategy and Oracle Cloud design principles
- Drive innovation, continuous improvement, and benefits realisation across HR Business processes
- Lead the design of system configuration, business processes, and change interventions to deliver effective, compliant solutions
- Act as the senior point of contact for stakeholders, building strong relationships and ensuring business needs are clearly understood and prioritised
- Manage delivery partners, ensuring high-quality configuration, implementation, and ongoing support
- Oversee testing of functionality, data quality, and analytics to maintain a robust live service
- Lead and support product developers, functional specialists, business analysts, and subject matter experts within your scope
- Ensure data and analytics requirements are embedded into solution design, working closely with Insight & Analytics teams
Lead the implementation and release of new Oracle functionality into live operational use
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Skills and Abilities
You will bring:
- Resilience and tenacity to challenge existing ways of working
- Strong problem-solving and root cause analysis skills
- The ability to work confidently in ambiguous and complex environments
- Excellent stakeholder management, communication, and influencing skills
- A forward-looking, systems-thinking mindset with a passion for improvement
A strong understanding of change and how people experience it
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Knowledge & Experience
Essential:
- Proven experience working with ERP systems , ideally Oracle Cloud / Oracle HCM
A successful track record of owning or leading digital products or system capabilities
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Desirable:
- Experience working in a political or public sector organisation
Exposure to large, complex, multi-stakeholder environments
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Qualifications
- Level 3 qualification or equivalent experience in a relevant field (essential)
- Degree-level qualification in IT or a related discipline (desirable)
Membership of a relevant professional body (desirable)
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Our Values
At Norfolk County Council we are:
- Accountable – honest and responsible
- Inclusive – championing equity and diversity
- Ambitious – striving for a better future for Norfolk
- Trusted – building confidence through transparency and delivery
Why Join Us?
- Lead a strategically critical Oracle HCM platform
- Play a key role in large-scale transformation and innovation
- Work flexibly in a collaborative, values-led organisation
Influence how finance technology supports services for Norfolk residents
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To arrange an informal discussion or for further details on the role, please contact Andy Hayes, Head of myOracle at [email protected]
These are some benefits you can enjoy by working for Norfolk County Council:
Competitive salary
Generous holiday entitlement
Health and Wellbeing services including fast-track physiotherapy and a free counselling service
Flexible working opportunities including flexi-time, part time, remote and hybrid working – dependent on your job role and business need.
Financial benefits such as:
‘ Norfolk Rewards’ our employee discounts programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out.
A Blue Light card for Fire Service and Social Care Workers
Relocation expenses (where applicable)
An advance of your expenses if you travel for work
Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants’ pensions
Tax efficient ways of getting extra pension and new bikes
Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new, ultra-low emission vehicle (subject to eligibility)
A payment if you refer someone you know to a hard to fill job
We want our people to be inspired and motivated to work well together, make the most of our workspaces, enjoy a healthy work-life balance, and deliver excellent services to Norfolk and its people. Flexibility is built into the way we work, with hybrid working a key feature for many roles. Our technology platform and equipment are first class, enabling you to connect and collaborate remotely. We ask that you have in place good Broadband connectivity.
Before you apply, we recommend reading the full Job Description and Person Specification to help you demonstrate how you meet the criteria. You can also find information on our Terms and Conditions here.
Already a Norfolk County Council employee? See and apply for all internal and external vacancies via myOracle using your @norfolk.gov.uk or @nccal.ac.uk email.
We would like to make you aware that priority consideration for this post may be given to current employees who are at risk due to restructure within the organisation or are in a redeployment position.
Redeployment closing date: 23 June 2026 23:59
All other applicants closing date: 30 June 2026 23:59
