An exciting opportunity has arisen for a Full-Time Sales Assistant role at Enzio Designs, a family-owned business providing a great working environment, the opportunity for training and development, as well as ongoing progression within the company.
We are the North West's leading furniture specialists based in Lancashire. For over 46 years, Enzio Designs has been providing customers with an excellent customer experience, selling beautiful products with outstanding value, quality, and choice.
Your role:
As a Sales Assistant, you will represent our brand and vision. You will help and support customers in finding the ideal product and products for their homes, style, and interior design choices. This involves understanding their needs, their home, and their lifestyle, and then recommending the right products for them.
You will act as their personal design consultant and personal shopper, engaging and inspiring them to create, visualise, and build their dream home. You will need to maximise departmental turnover by matching customer needs to the products and services we offer, develop and update a good level of product knowledge to assist customers and maximise sales potential, and assist with the upkeep of the department (displays, ticketing, stock replenishment) to help maximise departmental turnover.
You will approach and deal with customers in a friendly and professional manner to ascertain their needs, develop a detailed understanding of our IT systems, utilise all relevant IT aides to help resolve any customer queries, deliver exceptional customer service by approaching every customer in your department and encouraging the rest of the team to do the same, facilitate sales transactions by advising customers on suitable products that best meet their needs and encourage purchases, explain product features and benefits to customers, assist them in locating specified products on the sales floor, and process customer payments.
You will monitor, identify, and promote slow-selling lines to maximise sales potential, develop product ranges and monitor the sales activity on ranges to ensure maximum efficiencies and opportunities, follow and be aware of current trends concerning home interiors and design, and ensure stock levels are in line with the trend and demand. Moving and lifting various types of furniture, from sofas to beds, will be required; applicants need to demonstrate a reasonable level of fitness.
Your qualities:
You will be part of a successful retail sales team in a busy furniture sales environment. We are looking for enthusiastic Sales Assistants to join our busy team on a permanent basis. You must be smart and presentable, able to deliver excellent customer service, and having previous experience in furniture sales, which will be an advantage. Flexibility to work evenings and 1 day of the weekend is essential, as well as a focus on delivering outstanding customer service.
Required Experience:
2 years of retail sales experience, and must be able to work 1 day of the weekend. If you think you have these attributes, we would love to hear from you.
Your benefits:
Competitive salary
Generous bonus package
Generous staff discounts
Charity Volunteer Day – A paid day away from work to support your chosen charity
Birthday Day Off – Extra paid day for your birthday every year
Extra annual holidays as your length of service increases
Job Types: Full-time, Permanent
Pay: £33,000.00-£40,000.00 per year
Benefits:
- Employee discount
- On-site parking
- Store discount
Experience:
- Retail sales: 2 years (required)
Work Location: In person
