Job Ref: GLE3356
Branch: The Gleneagles Hotel
Location: The Gleneagles Hotel, Auchterarder
Salary/Benefits: £34,426 per annum
Contract type: Permanent
Hours: Full Time
Hours per week: 39
Posted date: 17/06/2026
Closing date: 31/07/2026
We are currently seeking an experienced Security Concierge with exceptional communication and interpersonal skills, and adept in security or related fields, to join our Security Team.
Luxury hospitality security is not simply about guarding a property, it is a dynamic, proactive, service driven role responsible for protecting people, assets, and reputation while enhancing the guest experience through vigilance, discretion, and professionalism.
The on target earning potential for this role is £34,426 / per annum based on a 39 hour contract - comprising a base salary of £29,426, plus a qualified estimate of £5,000 in gratuities and service charge.* As a member of the Gleneagles team, you will also enjoy a fantastic range of perks, benefits and rewards
One of the world’s most iconic luxury hotels and sporting retreats, Gleneagles has been making memories for a century. Crowned ‘Employer of the Year’ at the 2024 Cateys and Number One Resort in the UK Ireland by readers of the Travel + Leisure for their 2025 World’s Best Awards, everything we do is about surpassing expectations and creating unrivalled adventures for our guests.
We’re devoted to making our people feel as valued as our guests. In this way, we strive to support the whole ‘you’ – not just the professional part but the personal part too. People join our team for all sorts of reasons. Some work here permanently to develop a career, some work seasonally, while others have a schedule to fit around their personal commitments. However long you plan to stay with us and whatever hours you’d prefer to work, we’re open to flexible working requests and offer hours, shift patterns and contract types to suit everyone.
Location; Auchterarder, just off the A9. Gleneagles is also within easy reach of a number of Scottish towns and cities: Edinburgh City Centre (1hr), Glasgow or Dundee (50mins), Stirling and Perth (25mins).
- Supporting our Head of Security in expertly ensuring the safety and security of our premises, assets, guests and people
- Professionally handling all Fire, Fleet, Security, and day-to-day contractor management, monitoring surveillance systems, enforcing security protocols, proactively conducting visible patrols around the hotel and across our estate
- Responding to emergencies or incidents swiftly and professionally, liaising with our Management and Executive teams and emergency services
- Conducting investigations across our estate, including planning investigative interviews, and compiling factually accurate and detailed incident reports to support internal and external investigations
- Ensuring the safe operations of all vehicles and helicopters on site, specifically our service yard and helicopter landing sites
- Assisting with the implementation of our Authorised Driver, vehicle maintenance and insurance processes and procedures
- Building strong working relationships with your colleagues across the estate, and externally with service providers and our local community including the emergency services, always positively representing and protecting Gleneagles’ reputation
- Securing compliance with all relevant legislation including General Data Protection Regulations (GDPR), and the consistent and accurate record keeping of all relevant documentation and data in line with Security and Hotel policies
- Assisting in the management and maintenance of the estate safety and security systems, including, Access Control, Alarms Fire and Intruder and CCTV.
- Undertaking bi-monthly Fire Management compliance audits in your area of responsibility ensuring a high level of detail and accurate record keeping; assisting with the administration and delivery of training within security and fire management
- Working collaboratively with our People Team to create and manage onboarding and offboarding security administration and access
- Playing a key role in the development, implementation and maintenance of our security processes and administration including our Standing Operating Procedures, Lost Found Property process, Incident Management Plans, Crisis Management Plans ensuring delivery of excellence in security
- Interacting with our guests, always warm, professional, helpful and doing everything you can to exceed their expectations; playing your part in making their stay with us luxurious in every way
- Diligent and systematic in your approach, you have fantastic, relevant experience with outstanding organisational and interpersonal skills
- You hold a full driving licence (that is compliant with UK legislation and does not have more than 6 penalty points)
- Adept in IT, you also have experience in producing factual written reports used for internal and external presentations, processes and investigations
- Ideally, you already hold a valid First Aid certificate or are eager to complete the required certification with our support
- Problem-solving, critical thinking and attention to detail are all second nature to you and you’re used to juggling a range of sometimes conflicting priorities
- Collaborating with others comes naturally to you, you know that it is the sum of the parts that will reap the greatest reward; you possess a strong drive to support and help others and have no room for ego
- Internally, you build relationships on trust and by truly understanding what your stakeholders need, always fulfilling your promises; externally, you build relationships through transparency and openness
- You demonstrate inclusivity by consistently respecting and valuing the beliefs, practices, cultures, traditions, and principles of others
- Highly motivated and possessing an immense sense of pride in your work; you're passionate about delivering the high standards for our guests in line with the Gleneagles brand
- You have a positive “can do” attitude to solving problems in a professional and courteous manner
- A strong team player with great communication skills and an enthusiastic approach; you're well organised and punctual
- You want to be part of a team that works hard, supports each other and above all has fun along the way
- 30 days holiday (including bank holidays) that increases with service
- Seasonal parties and local social events
- 50% discount on Food Beverage, Country Pursuits, Spa and Hair Salon (Mon-Thurs) and the Golf Driving Range
- Golf Membership (with access to all 3 championship courses) for £50.00 per annum
- Flexi points into your Perkbox wallet to spend as you choose. The points can be spent immediately, or you can save them up over a number of months, for perks that cost that little bit more. All this gives you greater choice, so you can pick the things that mean the most to you!
- Free ‘pay day’ lunch and monthly drinks offers
- A generous ‘refer a friend’ scheme
- Stay with us as a guest at Gleneagles or Gleneagles Townhouse for up to 2 nights per year at £95.00 per night – a benefit available upon completion of 12 months service
- Friends Family discounted rate of £225 - £275 BB per night at Gleneagles
- Enjoy discounted rooms and restaurants rates with up to 50% off across the wider Ennismore brands and hotels, located across some spectacular locations, including London, Paris, Rome, Dubai, Doha, Rio, NY, Chicago and LA...to name just a few
- Subsidised, single occupancy, en-suite accommodation available on our grounds
- Pension scheme
- Life Insurance
- Employee Assistance Programme, offering support and confidential advice for you and your family when you need it most
- Ongoing investment in your personal development with access to internal and external training qualifications and programmes
- Internal career opportunities across a wider range of specialisms and departments
- Monthly recognition programme
- Volunteering day every year with a charitable partner of your choice
- Complimentary access to our staff gym
- Gleneagles Cycle Scheme to spread the cost of the bike that you really want and reduce your carbon footprint
- About gratuities service charge:
- Gratuities (tips) and service charge (an additional charge added to our room rates and services across the hotel that is passed directly to our employees) are paid on a pro-rata basis regardless of your role
- It is estimated that in 2026, our full-time employees can expect to receive around £5,000 in addition to their annual salary
If you are our next Security Concierge, please forward your most recent CV to us today!
INDHP
