Process lead Work, Jobs in Stanstead Abbots, Hrt (with Salaries)

Customer Service Centre Lead
Raytheon —Harlow
- Weekend availability
- Management
- Microsoft Office
- Leadership
- Sick pay
Plant Manager - Joinery (Visa Sponsorship Available for Successful Candidates)
Claytons (Aust) Pty Ltd —London
- £72,613 - £82,987 a year
- Full-time
- Customer service
- Warehouse experience
- IT
Quick apply
Employee Relations Advisor
Hightown Housing Association —Hemel Hempstead
- £36,090 a year
- Hybrid work
- Management
- Annual leave
Team Leader - Strategic Sites
East Herts Council —Hertford
- £54,189 - £60,547 a year
- Leadership
- Communication skills
- Free parking
- Annual leave
Metal Shop Supervisor (Nights)
HL Display —Harlow
- Up to £22 an hour
- Full-time
- Management
- Continuous improvement
- Welding
- Life insurance
Quick apply
Business Process Lead
Cynergy Bank —London
- £80,000 - £110,000 a year
- Hybrid work
- Employee assistance programme
HR People Partner
Breen & Associates - Results Through People —Bishop's Stortford
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- Management
- English
- Master's degree
- Free parking
- Sick pay
Quick apply
6d
Process Improvement Lead (x2 sought)
Computacenter —Hatfield
- Analysis skills
- Continuous improvement
- Communication skills
Service Lead, Settlement and Insights
Elexon —London
- Up to £69,550 a year
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
14d
Procurement Systems Lead
Global Marine Systems —Chelmsford
- Monday to Friday
- Hybrid work
- Microsoft Excel
- ERP systems
- Data analysis skills
Order-To-Cash Process Lead
Knight Frank —London
- Full-time
- Leadership
- Banking
Senior Policy Lead
Elexon —London
- Up to £50,800 a year
- Hybrid work
- Analysis skills
- Project management
- Organisational skills
Transaction Banking, 1st Line Financial Crime Risk, Associate, London
Goldman Sachs —London
- Full-time
- Microsoft Powerpoint
- English
- Master's degree
- Employee assistance programme
People Advisory Partner
Johnson Matthey —Royston
- Part-time
- Travel
- Human resources
- Communication skills
Human Resources Officer
Mont Rose College of Management & Sciences —Ilford
- £38,000 - £42,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Bereavement leave
Quick apply
Team Lead - US Operations
Lendable —London
- Full-time
- Hybrid work
- Heavy lifting
- Analysis skills
- Supervising experience
- Work from home
- Referral programme
Warehouse Inbound Manager
Clarins —Harlow
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Atlassian Jira & Confluence Administrator / Technical Lead
in-tech group Ltd —Stevenage
- Full-time
- Analysis skills
- APIs
- In-person
Quick apply
Head of Customer Operations
Redress Digital Services Ltd —London
- £5,800 - £7,200 a month
- Full-time
- CRM software
- English
- In-person
- Free parking
Quick apply
Staff Wellbeing & Culture Lead
Belsteads Group —Chelmsford
- £40,000 - £45,000 a year
- Part-time
- Human resources
- IT
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
20h

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Customer Service Centre Lead

Raytheon -
Harlow

Apply Now

Job details

Full-time

Benefits

Cycle to work scheme
Company pension
Paid volunteer time
Sick pay

Qualifications

Management
Microsoft Office
Leadership
Communication skills

Full job description

Date Posted:

2026-07-10

Country:

United Kingdom

Location:

Harlow, Essex

Position Role Type:

Onsite

Raytheon UK has an excellent opportunity for a Customer Service Centre Lead to join our Training Transformation Services (TTS) team in Harlow.

As Customer Service Centre Lead, you will provide leadership and management across the Customer Service Centre (CSC) team focused on repair, rest, and stores functions. You will support the team to ensuring that all activities are delivered efficiently, effectively, and in line with business and customer expectations.

The CSC team plays a critical role in ensuring the accurate receipt and processing of customer inventory in accordance with contractual requirements. This includes overseeing verification testing, diagnostics, repair, and inspection activities, ensuring all work is completed to customer specifications and within agreed financial targets. The team is also responsible for managing the shipment of customer returns, both internally and externally, ensuring all deliveries meet customer requirements and comply with RTX policies, standards, and regulatory obligations.

You must be eligible and willing to gain BPSS and SC clearance.

Key Responsibilities

You will be responsible for the day-to-day leadership and management of the Customer Service Centre team, including:

Supporting the development of a high-performing, motivated, and proactive team capable of consistently achieving operational and monthly performance targets
Working closely with key stakeholders across Programme Management, Quality, Engineering, Exports, and Global Trade to ensure alignment with Raytheon UK goals and objectives
Provide clear and robust communication, identifying risks and working to mitigate with all stakeholders
Ensure receipt, storage and issuing of materials meets expected logistical and financial standards, primarily accurate inventory and an efficient process
Champion and dive continuous improvement initiatives and implement change and contribute in SQCDP improvements.
Support and drive a strong culture of collaboration and innovation within area of responsibility as well as between functions
Planning and coordinating workloads, schedules, and resources to meet operational priorities and customer commitments
Maintaining the team's training and certifications
Ensure all activities are conducted in a safe manner, risk assessed and personnel are adequately trained
Leading, coaching, and developing team members through regular performance reviews and development activities
Managing and approving time recording and attendance activities

Required Skills & Experience:

Extensive management experience in a similar environment
Leadership experience of diverse teams
Strong SAP & MS Office Skills
Experience in a mixed mode Manufacturing environment utilising interfaces with ERP systems
Strong communication and presentation skills

Benefits and Work Culture

37hr working week with early finish Fridays - start your weekend early!
25 days holiday + statutory public holidays, plus opportunity to buy and sell up to 5 days and up to 5 paid days volunteering
10.5% company pension contribution with 6% employee contribution
Annual company bonus scheme (discretionary)
6 times salary Life Assurance with pension
Flexible Benefits scheme with extensive salary sacrifice schemes, including Health Cashplan, Dental, and Cycle to Work, amongst others
Enhanced sick pay
Enhanced family friendly policies including enhanced maternity, paternity & shared parental leave

Raytheon UK

We take immense pride in being a leader in defence and aerospace technology. As an employer, we are dedicated to fuelling innovation, nurturing talent, and fostering a culture of excellence.

Joining our team means being part of an organisation that shapes the future of national security whilst investing in your growth and personal development. We provide a collaborative environment, abundant opportunities for professional development, and a profound sense of purpose in what we do. Together, we are not just advancing technology; we're building a community committed to safeguarding a safer and more connected world.

RTX

Raytheon UK is a landed company and part of the wider RTX organisation. Headquartered in Arlington, Virginia, USA, but with over 180,000 employees globally across every continent, RTX provides advanced systems and services for commercial, military and government customers worldwide and comprises three industry-leading businesses – Collins Aerospace Systems, Pratt & Whitney, and Raytheon.

Supporting over 35,000 jobs across 13 UK sites, RTX is helping to drive prosperity. Each year our work contributes over £2.7bn to the UK economy and offers a wealth of opportunities to 4,000 suppliers across England, Scotland, Wales and Northern Ireland. We’re investing in all corners of the country, supporting 29,040 jobs in England, 3,040 in Northern Ireland, 1,900 in Scotland and 1,600 in Wales.

#LI-AS3

RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law.

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Refine Your Search

process lead jobs in stanstead abbots, hrt

Customer Service Centre Lead

Plant Manager - Joinery (Visa Sponsorship Available for Successful Candidates)

Employee Relations Advisor

Team Leader - Strategic Sites

Metal Shop Supervisor (Nights)

Business Process Lead

HR People Partner

Process Improvement Lead (x2 sought)

Service Lead, Settlement and Insights

Procurement Systems Lead

Order-To-Cash Process Lead

Senior Policy Lead

Transaction Banking, 1st Line Financial Crime Risk, Associate, London

People Advisory Partner

Human Resources Officer

Team Lead - US Operations

Warehouse Inbound Manager

Atlassian Jira & Confluence Administrator / Technical Lead

Head of Customer Operations

Staff Wellbeing & Culture Lead

I want to receive the latest job alerts for process lead in stanstead abbots, hrt

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