Duty manager Work, Jobs in Stanstead Abbotts, Hrt (with Salaries)

Duty Manager
Coach Travel Group —Stansted Airport
- £38,000 - £46,000 a year
- Full-time
- Analysis skills
- IT
- In-person
- Free parking
Quick apply
2d
Control Centre Duty Manager
Keolis Amey Docklands 2025 Limited —London
- £90,450.17 a year
- Full-time
- Customer service
- Analysis skills
- Organisational skills
- Employee discount
4d
Assistant General Manager
TeamSport —Harlow
- Weekend availability
- Bar
- Management
1d
General Manager
TeamSport —Harlow
- Weekend availability
- Management
- Leadership
- Communication skills
1d
Assistant Manager
Starbucks —Hertford
- Weekend availability
- Leadership
- Store discount
- Employee assistance programme
AIRPORT DUTY OFFICER - LONDON
Gulf Air —London
Transport Coordinator
HTS (Property & Environment) Ltd —Harlow
- £36,096.09 - £37,394.46 a year
- Full-time
- Analysis skills
- IT
- In-person
- Free parking
Quick apply
7d
Duty Manager (Aircraft Appearance)
OCS Group —London
- Leadership
- Communication skills
Quick apply
Operations Support Manager
Braintree District Council —Braintree
- £41,145 - £45,498 a year
- Weekend availability
- Hybrid work
- Management
- Leadership
- Communication skills
- Employee discount
2d
Duty Operations Manager
Science Museum Group —London
- £39,884 a year
- Full-time
- School
- Annual leave
- Employee assistance programme
14d
Retail Supervisor - M&S
Compass Group —Harlow
- £13.25 an hour
- Part-time
- Customer service
- Supervising experience
- Communication skills
Corporate Security Operations Manager, London
OpenAI —London
- Full-time
- English
- Leadership
Health Club Manager
Manor of Groves Hotel —Sawbridgeworth
- Full-time
- Sales
- Customer service
- Hotel
- Employee discount
Quick apply
4d
24 Hrs Supervisor- Harlow
Sostrene Grene —Harlow
4d
CDC Imaging Manager
The Princess Alexandra Hospital NHS Trust —Epping
- £57,528 - £64,750 a year
- English
- Annual leave
2d
Stock Manager
GXO Logistics —Roydon
- Up to £55,000 a year
- Full-time
- Microsoft Office
- Annual leave
- Employee discount
1d
Customer Service Supervisor - Bank
TLC Care —Potters Bar
- Part-time
- Nursing home
- Customer service
- Hotel
- Employee discount
Quick apply
Warehouse Operations Manager
GXO Logistics —Hoddesdon
- £45,000 a year
- Full-time
- Continuous improvement
- Negotiation
- Annual leave
- Employee discount
Employee Relations Manager
Guy's and St Thomas' NHS Foundation Trust —London
- £58,133 - £65,261 a year
- Full-time
- Management
- Human resources
3d
Reception Supervisor
David Lloyd Clubs —Hatfield
- Customer service
- Communication skills
- Employee discount
7d

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Duty Manager

Coach Travel Group
Stansted Airport

Quick apply

Job details

Full-time
£38,000 - £46,000 a year
2 days ago

Benefits

Free parking
Company pension

Qualifications

Logistics
Analysis skills
Transportation management systems
IT
Communication skills
Time management

Full job description

The Duty Manager plays a critical role in the day-to-day control and coordination of transport operations in Stansted. Acting as a central point of operational control, the role supports service delivery, compliance, and effective communication with all relevant stakeholders.

Working as part of a rotating rota alongside the Operations Management team, the Duty Manager is responsible for monitoring live services, responding to operational challenges, and making timely decisions to minimise disruption and protect the customer experience.

This is a hands-on, fast-paced role requiring confidence, resilience, clear communication, and the ability to act independently when issues arise, including during out-of-hours periods.

Key Responsibilities

Operational Control & Decision-Making

Monitor daily service delivery and respond promptly to issues including delays, vehicle defects, and staff shortages
Make independent, real-time operational decisions to maintain service continuity
Remain calm and effective under pressure when managing incidents or disruptions
Adjust duties, vehicles, and schedules in line with driver hours regulations and working time legislation
Provide regular operational updates to Operations Management
Escalate complex, high-risk, or serious issues in line with agreed processes
Provide out-of-hours operational control across the London & South East region
Maintain awareness of available resources and identify opportunities to support additional work across the region

Driver Liaison & Engagement

Act as the primary point of contact for driving staff during duty periods
Communicate clearly, confidently, and professionally with drivers, providing instruction and guidance where required
Build and maintain positive working relationships with drivers through regular engagement
Promote high standards of professionalism, vehicle presentation, and depot cleanliness
Support drivers in resolving operational issues quickly and professionally
Lead investigations into complaints, driver conduct matters, or potential capability concerns

Customer Experience

Take proactive steps to prevent or minimise service disruption wherever possible
Ensure any unavoidable disruption is managed in a way that protects the customer experience
Communicate clearly and effectively with internal teams and customers when operational changes impact services

Compliance & Record Keeping

Ensure all operational decisions comply with driver hours regulations and legal requirements
Maintain accurate and timely operational records
Act as a final check to ensure all job data is correct, including report times, vehicle allocations, passenger numbers, and access requirements
Ensure driver packs are fully prepared with correct passes, completed documentation, and cards
Monitor daily vehicle movements, record delays, and communicate issues to relevant stakeholders
Use company systems and software to record incidents, changes, and operational updates
Monitor and respond to Samsara driver behaviour events in line with company policy

Teamwork & Communication

Work closely with Operations Managers, Assistant Operations Managers, and fellow Duty Managers
Build and maintain strong working relationships with stakeholders across all operating businesses in the region
Support colleagues during busy or challenging operational periods
Contribute positively to a cooperative, professional, and supportive team environment

Key Skills & Attributes

Ability to remain calm and think clearly under pressure
Strong attention to detail
Confident decision-maker, comfortable acting independently
Clear and effective communicator, particularly when dealing with drivers
Practical, common-sense approach to problem-solving
Flexible, positive, and team-oriented attitude
Well organised with strong time management skills
Confident and competent using IT systems and operational software

Pay: £38,000.00-£46,000.00 per year

Benefits:

Company pension
Free parking

Work Location: In person

Quick apply

Refine Your Search

duty manager jobs in stanstead abbotts, hrt

Duty Manager

Control Centre Duty Manager

Assistant General Manager

General Manager

Assistant Manager

AIRPORT DUTY OFFICER - LONDON

Transport Coordinator

Duty Manager (Aircraft Appearance)

Operations Support Manager

Duty Operations Manager

Retail Supervisor - M&S

Corporate Security Operations Manager, London

Health Club Manager

24 Hrs Supervisor- Harlow

CDC Imaging Manager

Stock Manager

Customer Service Supervisor - Bank

Warehouse Operations Manager

Employee Relations Manager

Reception Supervisor

I want to receive the latest job alerts for duty manager in stanstead abbotts, hrt

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