Lead technician Work, Jobs in Stansted, Ess (with Salaries)

Airport Team Leader - Stansted Airport
ESP Global Services Limited —Stansted
- Day shift
- IT
- Leadership
- Annual leave
Quick apply
10d
Operations Manager
THE WIGGETT GROUP —Brentwood
- From £70,000 a year
- Full-time
- Management
- Maintenance
- Team management
Quick apply
2d
BaSE Specialist
UPS —Stansted
- Full-time
- Schematics
- Engineering
- Maintenance
- Annual leave
- Employee discount
11d
Service Technician
Solus Accident Repair Centres —Stansted
- £37,000 - £62,000 a year
- Full-time
- Mechanical knowledge
- Employee discount
Quality Manager
Mettler Toledo —Royston
- Data analysis skills
- SharePoint
- Annual leave
Parts Manager / Senior Parts Advisor
Hilton & Moss —Bishop's Stortford
- From £35,000 a year
- Full-time
- Sales
- Customer service
- Organisational skills
Quick apply
Master Technician
Solus Accident Repair Centres —Stansted
- £37,000 - £62,000 a year
- Full-time
- Mechanical knowledge
- Employee discount
Water Technician - Level 1
Mitie —Cambridge
- £31,000 - £32,000 a year
- Full-time
4d
Project Technician - Systems
Teledyne Technologies Inc. —Chelmsford
- Full-time
- AutoCAD
- Schematics
- Engineering
Multi-Skilled Technician
CBRE —Cambridge
- Full-time
- Carpentry
- Maintenance
- Plumbing
Operations Manager
OCS Group —Harlow
- Maintenance
- Supervising experience
- Project management
- Annual leave
Quick apply
Financial Management Trainee
East Herts Council —Hertford
- £38,009 - £47,910 a year
- Call to connect
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Annual leave
Mechanic
Solus Accident Repair Centres —Stansted
- £37,000 - £62,000 a year
- Full-time
- Mechanical knowledge
- Employee discount
R&D Corporate Research Lab Team Manager
Hexcel Corporation —Duxford
- Full-time
- Project management
- Agile
- Leadership
Electrical / Mechanical Maintenance Technician
Affinity Water —Sawbridgeworth
- From £51,851 a year
- Schematics
- Maintenance
- Programmable logic controllers
- Annual leave
Assistant Manager/Lead Vehicle Damage Assessor
FMG Repair Services —Hoddesdon
- £55,000 - £60,000 a year
- Customer service
- Annual leave
- Employee discount
Quick apply
Technician - Property Care
Rentokil Initial Group —Cambridge
- £26,655 a year
- Overtime
- Customer service
- Driving
- Communication skills
- Relocation assistance
- Annual leave
Quick apply
Wind Turbine Technician
Renewable Energy Systems Limited —Cambridge
- Full-time
- Heavy lifting
- Maintenance
- Microsoft Office
Hygiene Service Technician
Rentokil Initial Group —Cambridge
- £26,655 - £38,000 a year
- Overtime
- Customer service
- No experience needed
- Driving
- Relocation assistance
- Annual leave
Quick apply
Logistics Supervisor
Safran —Braintree
- Full-time
- Management
- Continuous improvement
- Organisational skills

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lead technician jobs near stansted, ess

Airport Team Leader - Stansted Airport

ESP Global Services Limited
Stansted

Quick apply

Job details

Permanent
10 days ago

Benefits

Annual leave

Qualifications

IT
Leadership

Full job description

Airport Team Leader - Stansted Airport

Working as the Airport Team Leader you will provide day-to-day supervision and team leadership. You will organise and allocate tasks to the on-site team ensuring that all aspects of service delivery for the Airport are delivered to defined operating procedures and within agreed contractual service levels.

Key Accountabilities:

Lead day-to-day performance, productivity, utilisation and work load planning for the ESP Airport staff on shift each day, ensuring that all contractual service levels are achieved and high levels of client satisfaction are maintained

Drive performance against KPIs to improve the customer experience and client satisfaction levels

Promote and champion ESP’s capabilities to existing and potential customers, identifying potential incremental revenue opportunities which contribute to the growth of ESP’s annual revenue

Ensure that all customer escalations are successfully resolved and ensure that key stakeholders are kept updated with progress in a timely manner

Manage the day-to-day resource plan and forecast to ensure that sufficient resources are available on a daily basis and propose any required roster changes to the Airport Manager for authorisation, so that contractual service levels are maintained for our customers

Provide line management and technical leadership and direction to the Airport Engineers & Technicians

Act as a role model and coach to support, direct and counsel individuals to continuously challenge themselves to achieve greater levels of performance and customer satisfaction and manage the annual performance process for all team members against individual objectives

Ensure all annual leave, sickness absence, training, overtime and expenses are correctly booked and recorded or claimed

Conduct regular training needs analysis for all team members and develop a training schedule that ensures that all team members are appropriately cross trained on supported equipment within the site

Monitor team performance to ensure that the team are following known and agreed processes for resolving issues and ensure that escalated issues are reported to the Airport Manager and are successfully resolved

Assist the Airport Manager in preparing reports required by the business regarding operational site performance

Proactively identify and suggest process change improvements which result in tangible service improvements

Provide cover for the Senior Airport Manager / Airport Manager during planned / unplanned absence periods

Ensure that all operational activities comply with health and safety standards

Skills and Qualifications:

At least 3 years' experience required in an Airport/IT service delivery role for role holder to perform fully and effectively in the job

Strong knowledge of the CUTE CUSS & SSBD Systems and Microsoft Desktop software is a requirement, as is an understanding of the concepts of networking principles including hardware types and IP addressing

Knowledge of ESP Product set

Good interpersonal / customer facing skills

About us:
ESP Global Services is a leader in providing customized, 24/7 IT support solutions to the aviation industry. With a dedicated service delivery team, we provide seamless day-to-day support via on-site engineers, responsive visiting engineers, and a multilingual service desk that manages over 1,000 tickets per day for more than 200 customers worldwide.

Why Join Us?

Work in a critical and fast-paced environment with opportunities to make an immediate impact on the operations of a major international airport.

Be part of a supportive and collaborative team, committed to professional development and innovation.

Receive competitive compensation, including shift allowances and a comprehensive benefits package.

Career growth opportunities within a leading IT support provider in the aviation sector.

Join a team that values excellence – our ISO 9001 certification reflects our commitment to quality and superior customer service.

Quick apply

Refine Your Search

lead technician jobs in stansted, ess

Airport Team Leader - Stansted Airport

Operations Manager

BaSE Specialist

Service Technician

Quality Manager

Parts Manager / Senior Parts Advisor

Master Technician

Water Technician - Level 1

Project Technician - Systems

Multi-Skilled Technician

Operations Manager

Financial Management Trainee

Mechanic

R&D Corporate Research Lab Team Manager

Electrical / Mechanical Maintenance Technician

Assistant Manager/Lead Vehicle Damage Assessor

Technician - Property Care

Wind Turbine Technician

Hygiene Service Technician

Logistics Supervisor

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