Technology management occupations Work, Jobs in Stansted, Ess (with Salaries)

Customer Transformation Lead - Smart Meters - 6/12 Month Secondment
Affinity Water —Hatfield
- £65,000 a year
- Hybrid work
- Continuous improvement
- Annual leave
- Employee discount
Junior Product Manager
neurobox —Cambridge
- £32,000 - £40,000 a year
- Full-time
- Hybrid work
- Agile
- AI
- Communication skills
Quick apply
8d
IT Operations Manager
SPT Labtech —Cambridge
- Full-time
- Hybrid work
- Team management
- Leadership
Quick apply
Business Systems, Delivery & Change Manager
Solus Accident Repair Centres —Stansted
- £55,000 - £75,000 a year
- Full-time
- Remote
- PMP
- Team management
- Agile
Digital Program Supervisor
Jacqulin Digital Ventures Ltd —Cambridge
- £3,300 - £5,800 a month
- Full-time
- Team management
- Organisational skills
- Leadership
- Health & wellbeing programme
- Annual leave
Quick apply
Digital Solutions Manager
Jacqulin Digital Ventures Ltd —Cambridge
- £62,000 a year
- Full-time
- Software development
- Leadership
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
4h
Technology Operations Manager
Mr Lender —Loughton
- Full-time
- Azure
- Bachelor's degree
- SharePoint
- Free parking
- Health & wellbeing programme
Quick apply
8d
Technical Project Manager
lowRISC CIC —Cambridge
- £70,000 - £90,000 a year
- Full-time
- PMP
- University
- Bachelor's degree
3d
Head of Artificial Intelligence (AI)
Hallmark Care Homes —Billericay
- Full-time
- AI
- Communication skills
- Annual leave
- Employee discount
12d
Technical Program Manager
Arm —Cambridge
- £88,100 - £119,300 a year
- Hybrid work
- Computer Science
- Engineering
- Communication skills
IT Service Desk Team Lead
Cambridge Consultants —Cambridge
- Continuous improvement
- Training & development
- Leadership
Digital Transformation Lead
FedEx EU —Stansted
- Full-time
- Hybrid work
- Engineering
- English
- Master's degree
1d
VP of AI
Turbine —Cambridge
- Full-time
- Remote
- Master's degree
- Team management
- Training & development
Quick apply
Cutover Manager (Fixed Term)
University of Cambridge —Cambridge
- £63,606 - £67,468 a year
- Organisational skills
- Communication skills
14d
Technical Program Manager, Critical Work Process
Google —Waltham Cross
- £78,000 - £104,000 a year
- Public speaking
- Bachelor's degree
- No degree
10d
Head of Software
Zenovo —Cambridge
- Up to £125,000 a year
- Full-time
- Machine learning
- Continuous improvement
- Team management
Quick apply
14d
Implementation Coordinator
Worldpay (UK) Limited —Cambridge
- Data analysis skills
- Bachelor's degree
- Continuous improvement
Quick apply
Software Upgrade Coordinator
System C —Brentwood
- Weekend availability
- Communication skills
Technical Service Manager
Bango —Cambridge
- English
- AWS
- Continuous improvement
- Employee assistance programme
- Employee discount
Senior Software Technology Manager
Arm —Cambridge
- £126,200 - £170,800 a year
- Hybrid work
- Bachelor's degree
- Product management
- Travel
3d

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technology management occupations jobs near stansted, ess

Customer Transformation Lead - Smart Meters - 6/12 Month Secondment

Affinity Water -
Hatfield

Apply Now

Job details

Permanent
£65,000 a year

Benefits

Annual leave
Company pension
Employee discount

Qualifications

Stakeholder liaison
Continuous improvement

Full job description

Affinity Water have an exciting opportunity available and are recruiting for a Customer Transformation Lead - Smart Meters on a 6/12 Month Secondment in our customer experience team.

The Role:

As a Customer Transformation Lead - Smart Meters, you will be accountable for shaping the vision against the strategic direction for end-to-end customer journeys including the design, performance and continual improvement.

You will help shape, design and deliver product features within your specialised area for a new billing platform and new operation model. Working closely with the Head of Experience Delivery and cross-functional teams, you will translate customer, operational and regulatory requirements into a clear target journey vision and supporting product capabilities, ensuring solutions align to end-to-end outcomes.

In addition, the role will manage two direct reports responsible for the existing Smart Metering programme, providing oversight of the current customer experience. This includes ensuring journeys, processes and communications are effectively managed and continuously improved, with alignment across operational delivery and performance insight used to drive improvement and manage risk.

What you'll be doing:

Taking ownership of the to-be state and vision for Metering within a large transformation programme for both the customer experience and operating model.
Lead the definition of the standards for the journey and service design.
Use qualitative and quantitative insights to prioritise scope to provide customers and the business with the highest value vs effort.
Act as the focal point for all teams contributing to the Metering future state, ensuring alignment across technology operations and customer experience.
Manage the ongoing smart metering programme customer experience, small change.
Ensure smart metering customer communication and behavioural change campaigns are aligned with Marketing & Communications.

What you'll need:

Experience working in a change, transformation, service improvement or product delivery environment.
Experience contributing to the design or improvement of customer journeys, services or operational processes.
Demonstrable experience of engaging and influencing internal and external stakeholders.
Ability to think strategically about customer journeys while remaining comfortable working within delivery teams.
A strong customer focus, ensuring decisions balance customer needs, operational practicality and regulatory requirements.

Advert Closing Date: 23/6/26

Benefits:

Hours of work: 08:30am - 17:00pm (Mon - Thurs) 08:30am - 16:30pm (Friday) minimum 2 days in the office.
Standby: 1 in 6 (Separate to salary)
Learning and development opportunities, including mentoring and a range of formal courses and open learning resources.
Entry into the company annual bonus scheme.
Annual leave from 26-30 rising with length of service, and the option to purchase up to 5 extra days.
A ‘Celebration Day’ in addition to public holidays that people can use to celebrate a religious festival or other occasion that is important to them.
A generous 'double match pension scheme' that doubles the contributions you make (company contribution capped at 12%)
We offer a range of family benefits including enhanced Maternity, Adoption, Paternity, Shared Parental Leave, Fertility Support Leave and up to 5 full or 10 half days of paid Carers Leave.
Menopause policy and Reasonable Adjustment policy to help everyone perform at their best.
Access to our Wellbeing Centre with support for looking after your physical and mental health.
Discounts at a Range of Retail Outlets and on Dental and Medical Insurance through our Tap4Perks scheme.
Up to 4 Affinity days a year to volunteer in the community.
Life Assurance.

Disability Confident

As a Disability Confident employer, we’re committed to offering interviews to disabled candidates who meet the essential criteria and opt in on the application form. Ask the Talent Acquisition lead for the full job description to see all the criteria. If we have a very high volume of applicants and we’re not able to offer interviews to all, we’ll take a fair and proportionate number of disabled candidates through.

Affinity Water recognises the benefits of greater diversity in our workforce to better reflect the communities we serve. We are committed to building a more inclusive culture where every member of our workforce can thrive.

You can find out what it’s like to work at Affinity Water through our career site https://www.affinitywatercareers.co.uk/ where our colleagues share their career development stories and you can get a feel for our company culture.

Apply Now

Refine Your Search

technology management occupations jobs in stansted, ess

Customer Transformation Lead - Smart Meters - 6/12 Month Secondment

Junior Product Manager

IT Operations Manager

Business Systems, Delivery & Change Manager

Digital Program Supervisor

Digital Solutions Manager

Technology Operations Manager

Technical Project Manager

Head of Artificial Intelligence (AI)

Technical Program Manager

IT Service Desk Team Lead

Digital Transformation Lead

VP of AI

Cutover Manager (Fixed Term)

Technical Program Manager, Critical Work Process

Head of Software

Implementation Coordinator

Software Upgrade Coordinator

Technical Service Manager

Senior Software Technology Manager

I want to receive the latest job alerts for technology management occupations in stansted, ess

Explore jobs in more locations

Affinity Water have an exciting opportunity available and are recruiting for a Customer Transformation Lead - Smart Meters on a 6/12 Month Secondment in our customer experience team.

The Role:

As a Customer Transformation Lead - Smart Meters, you will be accountable for shaping the vision against the strategic direction for end-to-end customer journeys including the design, performance and continual improvement.

What you'll be doing:

Benefits:

Disability Confident

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