Technical support Work, Jobs in Staple Hill, Gls (with Salaries)

Assistant Customer & Technical Support Manager EPOS
Eposbuddy —Bristol
- £30,500 - £32,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Employee discount
Quick apply
IT Systems/Technical & Data Support Role
Hartcliffe and Withywood Ventures —Bristol
- £15.02 an hour
- Part-time
- Software troubleshooting
- Customer service
- IT
Quick apply
7h
IT Service Desk Agent
TRG UK Ltd —Bristol
- £26,500 a year
- Full-time
- Software troubleshooting
- In-person
- Communication skills
- Free parking
- Sick pay
Quick apply
10d
2nd Line Support Analyst
Sharp —Bristol
- Full-time
- Hybrid work
- Azure
- In-person
- Communication skills
- Annual leave
- Life insurance
2nd Line Technical Support
iFacility —Shepton Mallet
- £26,000 - £28,000 a year
- Full-time
- Customer service
- Computer networking
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
7d
Service Delivery Analyst
F5 —Bristol
- £38,000 - £43,000 a year
- 8 hour shift
- Azure
- Oracle
- In-person
- Free parking
Quick apply
9d
IT Support Analyst
Babcock International —Bristol
- £33,900 - £42,400 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Administrative experience
- Annual leave
- Employee assistance programme
3d
Vacancy 2: Support Technician
EvolvIT —Bristol
- Azure
- Customer service
- SharePoint
IT Service Desk Engineer
Bupa Dental Care —Bristol
- Full-time
- Hybrid work
- Microsoft Office
- IT
- In-person
8d
End User Compute Engineer
Bristol City Council —Bristol
- £35,412 - £39,152 a year
- Full-time
- Hybrid work
- Continuous improvement
- Computer networking
- Communication skills
- Annual leave
- Flexitime
14d
IT Support Engineer
Giacom —Bristol
- £26,250 a year
- Customer service
- Windows
- Communication skills
- Annual leave
Quick apply
IT Engineer - Schools - L1/L2 - North Somerset / Bristol Area - £27k to £30k
Soltech IT —Bristol
- £27,000 - £30,000 a year
- Full-time
- Azure
- Customer service
- Windows
- Free parking
- Annual leave
Quick apply
IT / DevOps Support Engineer
PlayStation Global —Bristol
- DevOps
- IT
- Linux
Quick apply
Technical Support Engineer
Atlas Copco Group —Bristol
- Hybrid work
- Engineering
- In-person
- Communication skills
IT Support Technician
Vishay —Newport
- Microsoft Powerpoint
- Windows
- Microsoft Office
IT Technician
Lighthouse Schools Partnership —Bristol
- £28,598 - £32,061 a year
- Full-time
- School
- Employee assistance programme
- Employee discount
9d
Application Support Analyst
Equisoft —Bath
- £27,000 a year
- Full-time
- Hybrid work
- Life insurance
14d
Band 4 IT Service Desk Analyst - Bath
Avon and Wiltshire Mental Health Partnership NHS Trust —Bath
- £28,392 - £31,157 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Outlook
- Windows
3d
Support Analyst
Rotork —Bath
- Full-time
- Hybrid work
Quick apply
IT Support Analyst
Atlas Copco Group —Bristol
- Hybrid work
- Azure
- Windows
- Microsoft Office
1d

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Assistant Customer & Technical Support Manager EPOS

Eposbuddy
Bristol

Quick apply

Job details

Permanent | Full-time
£30,500 - £32,000 a year

Benefits

Free parking
Additional leave
Company pension
Employee discount
On-site parking

Qualifications

Microsoft Powerpoint
Microsoft Word
TCP
Driving Licence
Microsoft Excel
XML
Customer service
Windows
Customer support
TCP/IP
Communication skills
Debugging
VPN

Full job description

At Eposbuddy, we're not just changing the way businesses handle EPOS—we're transforming customer experiences and empowering business owners through next-level tech solutions. We are the UK first company to integrate Meta into Epos and expecting the company to explode in the next 24 months with keen interest from people like the Telegraph. As we continue to grow, we're on the hunt for an Assistant Customer & Technical Support Manager to join our dynamic team and help us deliver exceptional support to our amazing clients across the UK.

If you're passionate about tech, love problem-solving, and thrive in a fast-paced environment, keep reading...

What You'll Be Doing

As our Assistant Customer & Technical Support Manager, you'll play a key role in delivering exceptional service and technical support across our EPOS systems. Your mission is to ensure every customer interaction is seamless, knowledgeable, and downright impressive.

Main Responsibilities

Be the tech-savvy hero in our support team—providing friendly, professional assistance across ticketing, email, and phone.
Help guide customers through system use with patience, clarity, and confidence.
Troubleshoot and record hardware/software faults—create helpful documentation to support technician learning.
Test and troubleshoot our Android app, networks, and connected hardware.
Perform quality checks on technicians’ work and support service improvement.
Keep stock levels in check and report shortages before they become problems.
Escalate customer complaints with empathy and find win-win solutions.
Collaborate with product teams to support new developments and updates.
Help us develop our systems and support functions into a well-oiled machine, able to cope with the extreme demand coming from new customers.
Keep your finger on the pulse—stay ahead of EPOS tech trends and innovations.
Rotational on-call responsibility.
On-site installations as required.

Your Skills & Experience

We’re looking for someone who’s equal parts techie and people person:

Technical Know-How

Advanced skills in MS Excel, Word, PowerPoint
Confident with file types: .txt, .CSV, .XML, Excel
Able to install/support Windows, Android, Mac systems
Strong understanding of networks, TCP/IP, VPNs, and port forwarding
Ability to debug networks and apps with precision
Familiar with Salesforce ticketing systems (or similar CRMs)

People & Customer Skills

A genuine passion for excellent customer service
Calm under pressure – thrives in busy, high-energy environments
Excellent verbal & written communication skills
Experience following relevant policies, regulations, and safe practices
A collaborative team player with a proactive attitude

Room to Grow at Eposbuddy

We know that no one ever ticks every single box on a job description. And that’s totally fine! If you’re excited by this role and think you have the skills and passion to make it your own—we’d still love to hear from you.

We’re all about learning and growth here at Eposbuddy. So, if you bring the right attitude, we’ll bring the support to help you level up your career with us.

Why Join Us?

Be part of a fast-growing, innovative tech company.
Work alongside passionate, friendly teammates.
Gain experience across customer support, tech development, and product testing.
Opportunity to grow.

Please note: We are unable to accept applications from recruitment agencies or candidates who require visa sponsorship - you must have the right to work within the UK. We appreciate your understanding.

Job Types: Full-time, Permanent

Pay: £30,500.00-£32,000.00 per year

Benefits:

Additional leave
Company pension
Employee discount
Free parking
On-site parking

Application question(s):

Do you have access to a vehicle?

Licence/Certification:

Driving Licence (required)

Work Location: In person

Quick apply

Refine Your Search

technical support jobs in staple hill, gls

Assistant Customer & Technical Support Manager EPOS

IT Systems/Technical & Data Support Role

IT Service Desk Agent

2nd Line Support Analyst

2nd Line Technical Support

Service Delivery Analyst

IT Support Analyst

Vacancy 2: Support Technician

IT Service Desk Engineer

End User Compute Engineer

IT Support Engineer

IT Engineer - Schools - L1/L2 - North Somerset / Bristol Area - £27k to £30k

IT / DevOps Support Engineer

Technical Support Engineer

IT Support Technician

IT Technician

Application Support Analyst

Band 4 IT Service Desk Analyst - Bath

Support Analyst

IT Support Analyst

I want to receive the latest job alerts for technical support in staple hill, gls

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