Head of customer service Work, Jobs in Stapleford, Ntt (with Salaries)

Head of Engineering
Deep Sea Electronics Ltd —Sutton-In-Ashfield
- £75,460.17 - £125,746.05 a year
- Hybrid work
- Project management
- Product management
- Travel
- Free parking
- Flexitime
Quick apply
Head of Public Protection
Newark and Sherwood District Council —Newark-on-Trent
- £74,958 - £78,793 a year
- Full-time
- Hybrid work
- Management
- Free parking
- Annual leave
9d
Customer Service Administrator
Global Fire & Security Systems LTD —Nottingham
- Full-time
- Hotel
- Administrative experience
- Maths
Quick apply
Account Manager - Derby
One Big Circle —Derby
- £40,000 - £45,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
7d
Seasonal Operator - Toton
GB Railfreight —Toton
- £29,173 a year
- Mechanical knowledge
- Annual leave
- Employee discount
Lettings Operations Manager
Challenge Limited —Mansfield
- £38,000 - £42,000 a year
- Full-time
- Management
- Sales
- Customer service
- Free parking
- Annual leave
Quick apply
Group Category Manager
Mortgage Advice Bureau —Derby
- Up to £55,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- No degree
- Annual leave
- Employee discount
Quick apply
Senior Complaints Insight Specialist
Capital One UK —Nottingham
- Full-time
- Analysis skills
- Annual leave
Business Analyst
HealthNet Homecare —Swadlincote
- £38,625 a year
- Full-time
- Computer literacy
- Microsoft Office
- Bachelor's degree
- Annual leave
- Employee assistance programme
8d
Head of Contracts & Performance
University of Nottingham —Nottingham
- £46,049 - £58,225 a year
- Full-time
- Management
- Maintenance
- University
- Employee discount
Customer Service Advisor
IN‘n’OUT Autocentres —Nottingham
- £30,000 - £32,000 a year
- Full-time
- Free parking
- Employee discount
9d
Sales & Marketing Coordinator
Your IT Department Ltd —Nottingham
- £14,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Work from home
Quick apply
11d
Senior Complaints Insight Specialist
Capital One —Nottingham
- Full-time
- Analysis skills
- Annual leave
2d
Head of Chilled Distribution
Romac Logistics —Chesterfield
- £80,000 a year
- Full-time
- Travel
- Leadership
5d
Customer Service Agent
John Pye & Sons —Nottingham
- Up to £23,441.60 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- English
- Free parking
- Annual leave
Quick apply
11d
Head of Information Management
Assystem —Derby
- Engineering
Projects Administration
Rehlko —Heanor
- Full-time
- Organisational skills
- Communication skills
- Negotiation
- Employee assistance programme
- Employee discount
Senior Logistics Planning Manager
Rolls-Royce SMR —Derby
- £71,000.00 - £93,187.50 a year
- Full-time
- Hybrid work
- Engineering
- Analysis skills
- No degree
- Annual leave
5d
Executive Coordinator
Nottingham College —Nottingham
- £23,390 - £33,602 a year
- Management
- Communication skills
- Annual leave
- Employee discount
Quick apply
Nottingham Operations Delivery Manager
East Midlands Railway —Nottingham
- Management
- Leadership
- Communication skills
- Flexible schedule
8d

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head of customer service jobs near stapleford, ntt

Head of Engineering

Deep Sea Electronics Ltd -
Sutton-In-Ashfield

Quick apply

Job details

£75,460.17 - £125,746.05 a year

Benefits

Free parking
Cycle to work scheme
Flexitime
Company pension
Private medical insurance
Enhanced maternity leave
Enhanced paternity leave
Life insurance
Referral programme
Sick pay
On-site parking

Qualifications

Waterfall
Project management
Product development
Product management
Communication skills

Full job description

Head of Engineering

Deep Sea Electronics is a truly global company with an industry leading brand and reputation. Based in the UK, we are a leader in electronics manufacturing, specialising in controls and automation solutions, primarily for the power generation industry and diversification into other sectors, including mobile machinery and renewable technologies. With a strong commitment to innovation, quality, and customer satisfaction, we have established a global leading brand and market share of nearly 50%.

As Head of Engineering, you will lead the operational excellence of our multi-disciplinary engineering team ensuring technology alignment, global resource efficiency, and world-class delivery standards.

Key Responsibilities:

Champion a culture of delivery, collaboration, and continuous improvement empowering teams to take ownership, innovate, and grow through regular feedback and professional development
Drive strategic alignment and execution excellence, ensuring all projects are delivered to the highest engineering standards, on time, and with measurable business impact
Establish and maintain the Engineering Technology Roadmap, setting direction for platforms, tools, and capabilities that support long-term digital transformation and scalability
Lead the integration of Cyber Security and Functional Safety into all engineering processes, embedding these disciplines as foundational pillars of quality and compliance
Develop and deliver an effective Engineering Communication Plan, ensuring clarity of vision, transparency of priorities, and consistent stakeholder engagement across global teams
Oversee and provide technical leadership to multi-disciplinary engineering teams, ensuring technical decisions align with strategic goals and architectural standards
Be a key contributor to the setup, integration, and management of offshore engineering resources, building high-performing, globally distributed teams with clear governance and delivery models
Collaborate with the Engineering Management Team to forecast and maintain long-term resource and capability plans aligned with product and business priorities
Approve and guide the adoption of development tools, platforms, and key technologies
Ensure consistency, scalability, and security across all projects
Provide general management and oversight of engineering offices and facilities, ensuring optimal utilisation, safety, and operational excellence
Champion a segment of the product portfolio, to ensure process, product and market knowledge remains relevant
Monitor and stay ahead of industry trends, emerging technologies, and evolving regulations, assessing their relevance and potential to drive innovation and competitiveness

Requirements:

Good knowledge of the power generation industry and control solutions
Functional safety and cyber security and the CE marking process
Good understanding of electronic manufacturing process
Understanding of product development and managing multi-discipline engineering teams
Software development life cycles, tools and processes
Excellent written and verbal communication skills
Familiar with combined stage gated (waterfall) / agile development approaches
Risk identification and mitigation techniques
Comfortable communicating with technical engineers
Good communication skills and ability to discuss product development and areas of risk
Enthusiastic and optimistic approaches
Proven experience in leading new product design, development, and production
Experience working with engineering project management teams
Strong engineering management experience
Use to working in a high-paced environment
Relevant Degree level education

Internal & External Relationships:

PMO Collaboration on technology and product road map for high level resource planning
Technical Support Assist with urgent customer issues, co-ordinate knowledge sharing and training
Product Management Support during project inception stage and assist in requirements capture, application and market analysis and initial project estimates
Customers Assist with technical sales, understanding and capturing technical requirements, will include some international travel to customer sites

Benefits:

25 days holiday + Bank Holidays
New flexible holiday scheme
Bupa Healthcare package
Life Insurance
Enhanced Maternity/Paternity pay
5% Pension contributions
Companywide performance based annual bonus scheme

Pay: £75,460.17-£125,746.05 per year

Benefits:

Company pension
Cycle to work scheme
Enhanced maternity leave
Enhanced paternity leave
Flexitime
Free parking
Life insurance
On-site parking
Referral programme
Sick pay

Ability to commute/relocate:

Sutton-In-Ashfield NG17 5LD: reliably commute or plan to relocate before starting work (required)

Application question(s):

Do you have hands-on experience with functional safety standards (e.g., IEC 61508 or similar)?
Have you been involved in cybersecurity considerations for engineering products or systems?
Do you have experience managing multi-disciplinary engineering teams (e.g., software, hardware, systems)?
Have you managed engineering teams in a product-based (not purely service-based) environment?
Do you have direct experience working in the power generation or energy sector?
Have you worked with control systems or control solutions in an engineering context?

Work authorisation:

United Kingdom (required)

Work Location: Hybrid remote in Sutton-In-Ashfield NG17 5LD

Quick apply

Refine Your Search

head of customer service jobs in stapleford, ntt

Head of Engineering

Head of Public Protection

Customer Service Administrator

Account Manager - Derby

Seasonal Operator - Toton

Lettings Operations Manager

Group Category Manager

Senior Complaints Insight Specialist

Business Analyst

Head of Contracts & Performance

Customer Service Advisor

Sales & Marketing Coordinator

Senior Complaints Insight Specialist

Head of Chilled Distribution

Customer Service Agent

Head of Information Management

Projects Administration

Senior Logistics Planning Manager

Executive Coordinator

Nottingham Operations Delivery Manager

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