Lead technician Work, Jobs in Staplehurst, Ken (with Salaries)

Waterlink Smart Metering Delivery Manager
South East Water —Aylesford
- £47,000 - £52,000 a year
- Full-time
- Microsoft Word
- Customer service
- Computer literacy
- Health & wellbeing programme
- Life insurance
6h
Operations Manager
Safetykleen —Maidstone
- £60,000 - £72,000 a year
- 8 hour shift
- Customer service
- Training & development
- Employee assistance programme
- Referral programme
Quick apply
First Response Restoration Technician
Trinity Claims —Tonbridge
- From £25,500 a year
- Computer literacy
- Communication skills
- Annual leave
- Life insurance
Quick apply
Rational oven service technician
Dartford Catering Services Ltd —Longfield
- Full-time
- Schematics
- Maintenance
- In-person
Quick apply
Centre Manager
Halfords —Sittingbourne
- £40,000 - £58,078 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Team management
- Employee assistance programme
- Employee discount
8d
Senior Automotive & Commercial Vehicle Service Advisor (Technical Specialist).
Crawfords Group —Ashford
- From £32,000 a year
- Weekend availability
- Customer service
- In-person
- Communication skills
- Free parking
- Store discount
Quick apply
13d
Operations Technician
Saur Europe —Faversham
- Up to £31,000 a year
- Overtime
- Computer literacy
- Maintenance
- Continuous improvement
Quick apply
Senior Reliability Maintenance Engineering Technician, RME
Amazon UK Services Ltd. - A10 —Tilbury
- Weekend availability
- Maintenance
- English
- Continuous improvement
Senior Engineer (Controls System Engineer)
United Kingdom —Maidstone
- Programmable logic controllers
- Continuous improvement
Quick apply
Workshop Controller
Marshall Motor Group —Maidstone
- £38,622 a year
- Customer service
- Annual leave
- Employee discount
Quick apply
7d
Leakage Manager
South East Water —Detling
- £47,152.35 a year
- Full-time
- Hybrid work
- Data analysis skills
- Analysis skills
- Continuous improvement
- Annual leave
12d
Customer Service Manager
SAFEGUARD PEST CONTROL —Westerham and Crockham Hill
- £40,000 a year
- Overtime
- CRM software
- Analysis skills
- Continuous improvement
Quick apply
1d
Laboratory Technician
Nikwax Ltd —Wadhurst
- Full-time
- Computer literacy
- Laboratory experience
- Quality control
- Free parking
- Profit sharing
4d
Process Operator
Saur Europe —Faversham
- Up to £31,000 a year
- Overtime
- Computer literacy
- Maintenance
- Continuous improvement
Quick apply
4d
Senior IT Technician
University of Greenwich —Medway
- £38,784 - £44,746 a year
- Call to connect
- University
- Mentoring
- Leadership
4d
Aftersales Manager
Marshall Motor Group —Ashford
- Customer service
- Analysis skills
- Training & development
- Annual leave
- Employee discount
Quick apply
Maintenance Technician
Prinova Europe —Aylesford
- Full-time
- Continuous improvement
Quick apply
Service Advisor
Auto Assist Group —Strood South
- £35,000 - £39,000 a year
- Full-time
- CRM software
- Customer service
- Front desk
- Profit sharing
Quick apply
14d
Mobile Maintenance Train Fitter (Paddock Wood)
COLAS RAIL UK —Medway
- Weekend availability
- Computer literacy
- Engineering
- Maintenance
- Annual leave
1d
Primary Care Network (PCN) Care Coordinator
Maidstone Central Primary Care Network —Maidstone
- £13 an hour
- Part-time
- Case management
- Travel
- Cleaning
- Free parking
- Employee discount
Quick apply

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Waterlink Smart Metering Delivery Manager

South East Water -
Aylesford

Apply Now

Job details

Permanent | Full-time
£47,000 - £52,000 a year
6 hours ago

Benefits

Health & wellbeing programme
Cycle to work scheme
Life insurance
Sick pay
On-site parking

Qualifications

Microsoft Word
Driving Licence
Customer service
Computer literacy
Stakeholder liaison
GCSE
Performance management
Continuous improvement
Risk management
Construction contractor coordination
Employee performance appraisals
Management reporting
Professional development mentoring
Team motivation leadership
Communication skills

Full job description

Job Description Summary

As the Waterlink Smart Metering Delivery Manager, you will play a pivotal role in leading, managing, and optimising field operations, coordination, performance reporting, and financial efficiency across the team.

In this self-motivated leadership position, you are responsible for driving operational excellence and maintaining exceptional standards of customer service while actively championing a culture centered on continuous improvement, safety, and regulatory compliance.

By drawing on your extensive industry knowledge, you will empower, develop, and motivate your teams to consistently deliver the highest levels of quality, operational output, and customer satisfaction.

Main responsibilities:

Accountable for delivering the NHH/HH Smart meter replacement programme within strict timeframes and budget constraints.
Proactively identify project delivery risks, highway obstacles, or resource bottlenecks, implementing recovery plans and escalating to senior leadership when necessary.
Communicate delivery updates, project risks, and KPI trends to senior executives, clients, and Internal Business leaders. Leveraging project insights to influence wider strategy.
Support key internal and external smart metering stakeholders, leveraging field insights, operational and practical delivery experience to influence project strategy, and support wider business decision making.
Ensure all work is carried out in accordance with best practice and complies with all relevant regulations.
Ensure strict compliance with New Roads and Street Works Act to eliminate overrun charges and defect notices.
Identify new opportunities and implement improved processes and systems where applicable.
Liaise with the scheduling Team Manager to optimise team allocation, route planning, and permit alignments against gang/technician availability.
Liaise directly with the Plumbing Delivery Manager to ensure relevant resource is available for internal meter exchanges, customer wait times are minimal and aborted visits are avoided.
Communicate with the Health and Safety team to ensure field teams follow correct policies and procedures.
Ensure all work complies with best practice and relevant industry regulations.
Effectively lead and develop the team in an inclusive manner, in line with HR, H&S, and business guidelines. This includes, but is not limited to, conducting appraisals, bi-monthly 1-2-1s, absence reviews, and ongoing people management.

You'll need:
Skills / Qualifications / Experience

Educated to GCSE/O-Level Grade A–C standard or equivalent or demonstrable experience in a similar role that evidences equivalent literacy and numeracy skills.
Knowledge of the New Roads and Street Works Act 1991.
Proven experience of managing people in an office and field environment.
Clean driving licence.
Good general IT skills, including proficiency in Word/Google Docs and Excel/Google Sheets.
Must be self-motivated, committed, organised, and able to work under pressure using own initiative.
Excellent communication and interpersonal skills.
Ability to work under pressure and meet strict deadlines.
Positive, flexible and adaptable with a ‘can do’ attitude to overcoming challenges in a demanding delivery environment.
Be able to communicate at all levels of the organisation and influence others.
A minimum of 5 years' experience in a relevant role.
Extensive operational and industry knowledge and experience.
Essential knowledge of the New Roads and Street Works Act 1991.
Effectively manage people, focusing on coaching, development, and the professional resolution of team concerns in line with company policy and procedures.
Experience within the water industry is highly desirable, though candidates with transferable knowledge from related utility sectors (e.g., gas, electricity, or telecommunications) will be strongly considered.
Previous experience in field-based site supervision, utility infrastructure, or civil engineering is essential.
Proven ability to coordinate third-party contractors or site gangs to deliver work safely and to specification.

Employees are required to be flexible and to be prepared to perform duties and other tasks within their capabilities. The nature of our business is such that the contents of any job profile are subject to change from time to time.

Pay: £47,000.00-£52,000.00 per year

Benefits:

Cycle to work scheme
Health & wellbeing programme
Life insurance
On-site parking
Sick pay

Work Location: In person

Apply Now

Refine Your Search

lead technician jobs in staplehurst, ken

Waterlink Smart Metering Delivery Manager

Operations Manager

First Response Restoration Technician

Rational oven service technician

Centre Manager

Senior Automotive & Commercial Vehicle Service Advisor (Technical Specialist).

Operations Technician

Senior Reliability Maintenance Engineering Technician, RME

Senior Engineer (Controls System Engineer)

Workshop Controller

Leakage Manager

Customer Service Manager

Laboratory Technician

Process Operator

Senior IT Technician

Aftersales Manager

Maintenance Technician

Service Advisor

Mobile Maintenance Train Fitter (Paddock Wood)

Primary Care Network (PCN) Care Coordinator

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