Operations agent Work, Jobs in Staplehurst, Ken (with Salaries)

Operations Support Agent
FedEx EU —Maidstone
- £14.02 an hour
- Full-time
- Communication skills
- Employee assistance programme
2d
Duty Manager
The Maidstone Leisure Trust —Maidstone
- £29,200 a year
- Weekend availability
- Customer service
- Communication skills
- Employee assistance programme
Transport Coordinator
Progress Vehicle Management —Sevenoaks
- From £29,745 a year
- Full-time
- Customer service
- Analysis skills
- In-person
- Free parking
- Annual leave
Quick apply
Customer Service Specialist
Lendable —Chatham
- Full-time
- Heavy lifting
- Customer service
- Machine learning
- Employee discount
- Referral programme
Sales Supervisor
Leisure Solutions Community Trust —Royal Tunbridge Wells
- £13.57 an hour
- Part-time
- Analysis skills
- IT
- Communication skills
- Employee assistance programme
Front of House
Clearstone Facilities Group Limited —Thurrock
- £14.00 - £14.80 an hour
- Full-time
- English
- Hotel
- Administrative experience
Quick apply
7d
Swimming Teacher
Leisure Solutions Community Trust —Weald
- £19 - £20 an hour
- Part-time
- Customer service
- Employee assistance programme

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Operations Support Agent

FedEx EU -
Maidstone

Apply Now

Job details

Full-time
£14.02 an hour
2 days ago

Benefits

Employee assistance programme

Qualifications

Communication skills

Full job description

We have an exciting opportunity for you to join our team of Operation Support Agents on a temporary 12-month contract.

Who we are:
FedEx is the largest express transportation company in the world, connecting more than 220 countries and territories. We work every moment to deliver the most important package of someone’s day. Our team of passionate people know their day-to-day work is invaluable in delivering outstanding experience to our customers. 530,000 team members strong, we are as diverse as the world we serve. We love what we do, and we do it well. Our reach is big, and so are our dreams. Join us and let's write our next chapter together.

Working hours: 40 hrs per week

Shift pattern: 06:00 to 15:00 (Monday to Friday)

Salary: £14.02 per hour. Premia paid for hours worked between 7pm - 10pm, and 10pm - 6am.

What you will be doing:

Ensuring that customers' urgent packages get to the right place, on time
Answering incoming calls from customers in relation to shipment collection requests and delivery inquiries
Checking and investigating failed shipments deliveries or collections when needed; prioritising and reallocating any failed deliveries for the next day delivery
Entering data into our in-house tracking system
Running clear and effective communication and collaboration with the team, your manager, and other operations stations
Adhering to FedEx processes, procedures and controls, and regulatory requirements

What do you bring with you:

Good communication and social skills
Ability to work in a fast-paced environment with strict timelines
Ability to manage own time effectively with attention to detail

What do we offer:

Attractive compensation package
Training to get you started and on-the-job learning opportunities
Extensive learning resources to further develop your skills and knowledge
Tuition Assistance Program (*applicable for FedEx positions with a permanent contract)
Employee Assistance Program for you and your family in difficult life situations
Employee reduced-rate shipping
Great career opportunities
FedEx is one of the worlds most admired companies and trusted brands year after year

Diversity & Inclusion is more than the workplace. It’s the cultures we celebrate, the dreams we inspire, and creating a global community where everyone is accepted. At FedEx, diversity, and inclusion happens because we do it together.

FedEx in the UK is Disability Confident ‘Committed’.

FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity employer and we are committed to a diverse and inclusive workforce in which we provide growth opportunities for all

Our Company

FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.

Our Philosophy

The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.

Our Culture

Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.

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operations agent jobs in staplehurst, ken

Operations Support Agent

Duty Manager

Transport Coordinator

Customer Service Specialist

Sales Supervisor

Front of House

Swimming Teacher

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