Hotel & accommodations guest services staff Work, Jobs in Stapleton, Shr (with Salaries)

Bookings Manager & Business Assistant
Rest Your Head Ltd —Telford
- £15.50 an hour
- Part-time
- Hybrid work
- Customer service
- English
- Hotel
- Work from home
- Flexible schedule
Quick apply
1d
Night Porter
Brunning & Price - The Mytton and Mermaid —Atcham
- Up to £14.20 an hour
- Overtime
- Hotel
- Employee discount
- Referral programme
Quick apply
14d
Ground Floor - Team Member
Premier Inn —Oswestry
- Up to £13.06 an hour
- Full-time
- Customer service
- No experience needed
- Hotel
- Employee discount
Quick apply
8d
Ground Floor Team Member
Premier Inn —Telford
- Up to £13.06 an hour
- Part-time
- Customer service
- No experience needed
- Hotel
- Employee discount
Quick apply
2d
SS26/1007 Casual Emergency Housing Concierge
Shropshire Council —Shrewsbury
- £13.90 - £14.59 an hour
- 12 hour shift
- Annual leave
Guest Service Assistant
Park House Hotel —Shifnal
- £12.71 an hour
- Full-time
- Bilingual
- Hospitality
- Bar
- Employee assistance programme
Quick apply
Guest Service Assistant Nights
Park House Hotel —Shifnal
- £13.25 an hour
- Part-time
- Customer service
- Hotel
- Administrative experience
- Employee assistance programme
Quick apply
7d
Nights - Team Member
Premier Inn —Shrewsbury
- Up to £13.66 an hour
- Full-time
- Customer service
- No experience needed
- Hotel
- Employee discount
Quick apply
2d
Front Office Assistant
Mercure Telford Centre Hotel —Telford
- £12.71 an hour
- Part-time
- Microsoft Office
- Hotel
- Organisational skills
- Free parking
- Employee assistance programme
Quick apply
10d

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Food and Beverage Assistant
Wynnstay Hotel, Oswestry —Oswestry
Discounts? Up to 50% discount off food across all of our hotels and 50% off accommodation.
Quick apply
9d
Housekeeping Supervisor
Godfrey Group Facilities —Shrewsbury
Preparing and organising cleaning products, equipment, and supplies. Motivating the team to ensure all accommodation is ready for the 3pm guest check-in.
£14 an hour
Quick apply

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hotel & accommodations guest services staff jobs near stapleton, shr

Bookings Manager & Business Assistant

Rest Your Head Ltd
Telford

Quick apply

Job details

Permanent | Part-time
£15.50 an hour
1 day ago

Benefits

Work from home
Flexible schedule

Qualifications

Customer service
English
Organisational skills
IT
Typing
Bookkeeping

Full job description

About Rest Your Head

Peace of mind.

That is the feeling we strive to deliver to every guest staying at every apartment, house and hotel that we offer. We have poured all of our energy into creating these beautiful places and curating the guest experience with only one focus in mind — providing a word-class facility for people to rest their heads.

Whether it’s a business executive or an international athlete; we provide the same level of unmatched hospitality for everyone. This takes a lot of hard work, which in turn, has led us to achieve countless awards over the years.

However, this is only the very beginning of a boundless journey. A journey that we want YOU to be a part of.

About the role

As we grow and expand with more properties, we are looking to find the right person to grow with us, and help us to manage our guest reservations, bookkeeping and some key administration behind the scenes.

This is an excellent opportunity for someone who enjoys a varied role, takes pride in their work and wants to grow alongside a new and upcoming business.

The Ideal Candidate

Before you apply, please make sure you feel that the following describes you:

- Keen to solve problems
- A people person, friendly under pressure
- Confidence in written and spoken English
- Good with computers and typing
- Foundational arithmetic ability
- Strong organisational skills
- Good attention to detail
- Professional, reliable and pro-active
- Ability to prioritise workload accordingly

Desirable skills and experience

- Bookkeeping / CRMs

- Customer service experience

- Working in a tight-knit business environment

Key responsibilities

Responding to guest enquiries via booking platforms, email and over the phone
Bookkeeping
Managing reservations and bookings
Co-ordinating with staff, clients and suppliers
Overseeing booking information and property availability
Updating spreadsheets and business reports
Preparing business correspondence and documents
Maintaining records, databases and administrative systems
Assisting with bookkeeping (invoices and reconciliations)
Carrying out tasks that assist

What makes this job attractive to the right candidate?

Within a month, you could be able to work mostly from home and be flexible with your working hours. There’s room for expansion.

By putting yourself forward for this role, you can expect to build a long term career with us. We intend to increase your responsibility and progress your salary according to your performance. Your input will be accounted for and could potentially make a positive difference within the business.

Your working pattern

Initially, there will be probation period where your work will be office based only under supervision. We will then explore options working from home as you gain confidence in the role. You will work from 9:30 am to 3pm on Mondays, Wednesdays and Fridays with a 30 min lunch break but once you're working from home you can keep on top of your workload as and when suits you provided the bookings are kept up with.

Once you’re settled and have established a good level of confidence, you can eventually expect to mainly work from home where suitable working hours will be arranged. We will also have a weekly in-person meeting to review priorities, performance and business developments.

What we offer

Full training in all aspects of the role

Flexible working hours and arrangement

A small family owned business where you can have an impact and grow with us

A role that has room for growth in hours, responsibilities, pay level, experience

A job that is engaging with each day bringing something new and different

Details of application

Send us your CV together with a covering letter explaining why you would be a good fit for the role.

Shortlisted candidates will be invited for a 1.5 hour working interview to determine suitability.

Note from me:

Hello,

I'm Dan and I've been building this company alongside some incredible people for four years now. I love it and I am learning all the time. At Rest Your Head, we value attitude and aptitude primarily over skills and qualifications. If you really want the job and you think you can do it but you're not 100% sure you have absolutely all of the desirable skills and experience but are keen to learn, work hard and grow - then get in touch and let me know.

I really look forward to hearing from you and hope to chat soon.

Kind Regards,

Dan

Pay: £15.50 per hour

Benefits:

Work from home

Work Location: Hybrid remote in Telford TF4

Quick apply

Refine Your Search

hotel & accommodations guest services staff jobs in stapleton, shr

Bookings Manager & Business Assistant

Night Porter

Ground Floor - Team Member

Ground Floor Team Member

SS26/1007 Casual Emergency Housing Concierge

Guest Service Assistant

Guest Service Assistant Nights

Nights - Team Member

Front Office Assistant

Other jobs to consider

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