Detective Work, Jobs in Steppingley, Bdf (with Salaries)

Customer Service Specialist
James and James Fulfilment Ltd. —Northampton
- £27,675 a year
- Full-time
- Customer service
- Free parking
- Sick pay
Quick apply
Business Development Representative
GenetiQ —Hemel Hempstead
- Full-time
- Remote
- IT
- Annual leave
Quick apply
10d
Finance Manager - Commercial Income Controls & Governance (12 Month FTC)
Ocado Retail —Hatfield
- Full-time
- Hybrid work
- Accounting
- Communication skills
Platform Architect
Wickes —Watford
- Full-time
- Hybrid work
- AWS
- Employee assistance programme
- Employee discount

Discover related jobs

Based on your search for detective jobs.

Police Officer - Reading and Truro
British Transport Police —Reading
Become a member membership of the Police Federation, a national body representing all police officers, through which you can access a range of support from day…
£32,472 - £50,256 a year
Quick apply
6d
Investigator - Major Crime Unit - Cambs
Cambridgeshire Constabulary —Huntingdon
Moving into a role requiring MV clearance (even if you currently hold MV clearance). All employees and volunteers therefore will be subject to background checks…
£37,020 a year
5d

I want to receive the latest job alerts for detective in steppingley, bdf

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

detective jobs near steppingley, bdf

Customer Service Representative jobs in Northampton

Finance Manager jobs in Hatfield

Sales Development Representative jobs in Edinburgh

Lloyds Banking Customer Service jobs in Leeds

Customer Service Representative jobs in Reading Rg1

Customer Service Representative jobs in Wolverhampton

Customer Service Representative jobs in Ystrad Mynach

Customer Service Working From Home jobs in Glasgow

Customer Service Representative jobs in Maidstone

Finance Manager jobs in Chester

Finance Manager jobs in Hemel Hempstead Hp1

Construction Project Manager jobs in London

Finance Sponsorship jobs in England

Finance Assistant jobs in Manchester

Finance Manager jobs in Rugby

Finance Manager jobs in Greater Manchester

Finance jobs in Chester

Software Architect jobs in Nottingham

Software Architect jobs in York

4 Day Week Software Engineer jobs in London

Customer Service Specialist

James and James Fulfilment Ltd. -
Northampton

Quick apply

Job details

Full-time
£27,675 a year

Benefits

Free parking
Cycle to work scheme
Company pension
Sick pay
On-site parking

Qualifications

Customer service

Full job description

Immerse yourself in the world of eCommerce by joining our Client Services team! You will play a pivotal role in ensuring the complete satisfaction of our valued clients.

What you will be doing:

As a Client Service Specialist, you will deliver world-class service to our clients, managing their journey from initial contact through to full resolution. A key part of your role is to keep clients fully informed with timely phone and email updates.

You will proactively identify and address the root causes of problems and operational issues to prevent recurrence. This involves close collaboration with Account Managers, Operations teams, and Onboarding Specialists for thorough investigation and resolution. You will also take the initiative to spot recurring ticket types, client pain points, or process failures, flagging these to the team and highlighting opportunities for improving the overall client experience.

You will be working a rotating shift pattern covering 7am - 3pm, 9am - 5pm and 11am to 7pm, Monday to Friday.

Who are we?

We're a trusted tech-enabled fulfilment partner for hundreds of eCommerce brands globally. Building on our established presence in the UK, USA and Europe, we joined the QLS Group in 2025, significantly expanding our European footprint and accelerating our next phase of international growth.

Why work for us?

Salary: £27,675 per annum
Enhanced maternity pay
25 days holiday & bank holidays and 5% matched pension
Free on-site parking, electric car charging points,excellent bus links, bike shelters and showers on site
Zen Den - a dedicated, quiet space to relax, unwind, meditate or reflect
Mental Health Support - we have a team of trained Mental Health First Aiders, to support you when you may need it
HealthShield - GP anytime, cashback for prescriptions, optical, dental...
Enhanced company sick pay
Cycle to work scheme
Life assurance
Please note this role is located at our Northampton site 5 days per week, with the option to work 1 day from home

We know that great people learn new things quickly, but we would love it if you have some/all of the below experience and skills…

You have worked in a customer service/ contact centre role before
Confident on the phone, you are a dab hand at handling queries and managing client expectations
People would describe you as an exceptional communicator
You pay attention to the details, and notice the smallest of errors
You enjoy working in a target driven, collaborative team.
A true detective, you will be great at investigating issues and finding solutions
Building relationships with clients and other teams across the business
You thrive in a busy, fast paced environment and are comfortable managing a high-volume workload.

Our hiring process

To maintain impartiality in the selection process and prevent bias from influencing shortlisting decisions, all applicants are systematically reviewed blindly by anonymising CV’s
If you're shortlisted, you'll have a call with Steph from our Recruitment Team
You'll have an interview on-site with Sophia, our Client Services Manager
You get offered the job & start your amazing new role with J&J!

At James and James, we welcome and value diversity. We believe in fair hiring practices and are dedicated to considering all candidates equally, regardless of their race, colour, religion, gender, national origin, age, sexual orientation, disability, or any other protected status.

Should you require any reasonable adjustments for the role or interview process please contact us and we’d be happy to discuss these with you.

#INDSJ

Quick apply

Refine Your Search

detective jobs in steppingley, bdf

Customer Service Specialist

Business Development Representative

Finance Manager - Commercial Income Controls & Governance (12 Month FTC)

Platform Architect

Discover related jobs

I want to receive the latest job alerts for detective in steppingley, bdf

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected