Director of strategy Work, Jobs in Stepps, Nlk (with Salaries)

Director of Guest Experience
Marzoqi Global Travel & Hospitality Ltd —Glasgow
- £4,800 - £8,200 a month
- Full-time
- Hospitality
- Management
- Customer service
- Free parking
- Employee stock purchase plan
Quick apply
7h
Director of Enterprise Solutions
BrownSoft Digital Solutions Ltd —Glasgow
- £6,000 - £10,000 a month
- Full-time
- Management
- Analysis skills
- Project management
- Health & wellbeing programme
Quick apply
13h
Associate Director People & Culture
City of Glasgow College —Glasgow
- £66,407 a year
- Full-time
- Hybrid work
- Bakery
- Human resources
- Leadership
12d
Director of Procurement
SSE —Glasgow
- £101,000 - £151,400 a year
- Full-time
- Contracts
- Leadership
- Negotiation
- Employee discount
- Gym membership
2d
Head of SHEQ
Sureserve —Bathgate
- Up to £70,000 a month
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
Director of People and Culture
NHS Scotland —Glasgow
- £130,912 - £173,906 a year
Chief People Officer
NHS Scotland —Glasgow
- £107,810 - £112,426 a year
- Full-time
- Hybrid work
- Leadership
12d
Director of Onshore Asset Management
SSE —Glasgow
- £124,200 - £248,400 a year
- Full-time
- Communication skills
- Employee discount
3d
AECOM Advisory - Senior Director (Defence)
AECOM —Glasgow
- Full-time
- Hybrid work
- Management
- Business development
- Bachelor's degree
Head of Sport & Physical Activity
Glasgow Life —Glasgow
- £85,409.00 - £99,011.19 a year
- Hybrid work
- Communication skills
- Employee assistance programme
- Employee discount
Associate Director (Regional Manager) - Glasgow
Cornerstone —Glasgow
- £68,000 a year
- Hybrid work
- Continuous improvement
- Leadership
249107- Energy and Sustainability Manager
NHS Scotland —Bothwell
- £52,845 - £61,466 a year
- Call to connect
- Master's degree
- Annual leave
- Sick pay
3d
Associate Director (Regional Manager)
Cornerstone Community Care —Glasgow
- £68,000 a year
- Hybrid work
- Continuous improvement
- Leadership
Quick apply
HR Client Services Manager
Gravitate HR —Glasgow
- From £50,000 a year
- Part-time
- Hybrid work
- Management
- Computer literacy
- Supervising experience
Quick apply
AECOM Advisory - Senior Director
AECOM —Glasgow
- Full-time
- Hybrid work
- Management
- Business development
- Bachelor's degree
Engineering Services Director
Metal Carpenteria Engineering Ltd —Glasgow
- £125,000 a year
- Engineering
- System design
- Maths
- Health & wellbeing programme
Quick apply
1h
Regional Senior Director - Scotland
British Business Bank —Glasgow
- Monday to Friday
- Hybrid work
- Leadership
- Annual leave
- Employee discount
Quick apply
Head of Supply Chain Operations
BAE Systems —Glasgow
- £100,000 a year
- Oracle
- ERP systems
2d
Director Corporate Security, EMEA
Coherent —Glasgow
- Full-time
- Bachelor's degree
Director of Studies (DOS)
St Andrew’s College Language Schools —Glasgow
- £810.34 - £921.15 a week
- Full-time
- Management
- Computer literacy
- English
- Annual leave

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director of strategy jobs near stepps, nlk

Director of Guest Experience

Marzoqi Global Travel & Hospitality Ltd
Glasgow

Quick apply

Job details

Permanent | Full-time
£4,800 - £8,200 a month
7 hours ago

Benefits

Free parking
Employee stock purchase plan
Canteen
Company events
Private medical insurance
Shuttle service provided
Free fitness classes

Qualifications

Hospitality
Management
Guest relations
Customer service
Microsoft Office
Guest services
Leadership
Hospitality management

Full job description

Job Summary

Marzoqi Global Travel & Hospitality Ltd is seeking an experienced and service-focused Director of Guest Experience to lead guest service strategy, improve customer journeys, and ensure exceptional standards across travel and hospitality operations. This role is ideal for a strong hospitality leader who can manage teams, enhance service quality, support client satisfaction, and create memorable guest experiences.

What You'll Do

Lead the overall guest experience strategy across travel and hospitality services.
Oversee guest relations, customer service, bookings support, and service delivery standards.
Manage guest experience teams, supervisors, and operational support staff.
Monitor guest feedback, satisfaction scores, service quality, and performance metrics.
Develop service improvement plans to enhance customer journeys and guest loyalty.
Work with travel partners, suppliers, clients, and internal teams to ensure smooth service delivery.
Resolve escalated guest concerns with professionalism and practical solutions.
Support staff training, coaching, performance management, and service culture development.
Prepare guest experience reports, operational updates, and improvement recommendations.
Ensure company standards, customer care procedures, and hospitality best practices are followed.

Requirements

Experience in guest experience, hospitality management, travel operations, customer service leadership, hotel operations, tourism, or a related field is preferred.
Previous senior leadership or management experience is highly desirable.
Strong understanding of guest relations, service recovery, customer journey improvement, and hospitality standards.
Excellent communication, leadership, organisation, and problem-solving skills.
Ability to manage teams, service priorities, guest expectations, and operational deadlines.
Comfortable using email, booking systems, CRM platforms, Microsoft Office, reporting tools, and hospitality management software.
Professional, calm, and customer-focused approach to service delivery.
Applicants with strong hospitality, travel, tourism, or customer experience leadership are encouraged to apply.

Why Work With Us

Competitive salary package.
Supportive and professional working environment.
Career progression and leadership development opportunities.
Ongoing training and professional support.
Opportunity to shape guest experience standards within a growing travel and hospitality company.

Pay: £4,800.00-£8,200.00 per month

Benefits:

Canteen
Company events
Employee stock purchase plan
Free fitness classes
Free parking
Private medical insurance
Shuttle service provided

Work Location: In person

Quick apply

Refine Your Search

director of strategy jobs in stepps, nlk

Director of Guest Experience

Director of Enterprise Solutions

Associate Director People & Culture

Director of Procurement

Head of SHEQ

Director of People and Culture

Chief People Officer

Director of Onshore Asset Management

AECOM Advisory - Senior Director (Defence)

Head of Sport & Physical Activity

Associate Director (Regional Manager) - Glasgow

249107- Energy and Sustainability Manager

Associate Director (Regional Manager)

HR Client Services Manager

AECOM Advisory - Senior Director

Engineering Services Director

Regional Senior Director - Scotland

Head of Supply Chain Operations

Director Corporate Security, EMEA

Director of Studies (DOS)

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