operations administrator Work, Jobs in stepps, nlk (with Salaries)

Reactive Operations Administrator
Fen-Bay Services Ltd —Glasgow
- Full-time
- Microsoft Word
- Microsoft Outlook
- In-person
- Life insurance
- Referral programme
Quick apply
1d
Project Manager/Business Admin Apprentice
Sulzer —Falkirk
- Full-time
- English
- Project management
- Time management
Group Regulatory Administrator
JMG Group —Glasgow
4d
Project Administrator
Morris & Spottiswood —Glasgow
- Hybrid work
- Microsoft Office
- Administrative experience
- Organisational skills
12d
Administrator (Support & Operations)
HCLTech —Glasgow
- £24,420 - £34,000 a year
- English
- Windows
- Microsoft Office
Quick apply
2d
Compliance Administrator
QTS Group —Drumclog
- Travel
- Employee discount
2d
Office Manager / Operations
Caledonia Waste Management Ltd —Glasgow
- £28,000 - £32,000 a year
- Full-time
- Sales
- Supervising experience
- Organisational skills
Quick apply
Operations Support Administrator
J&M Murdoch & Son Ltd —Neilston
- £27,976 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Employee discount
Quick apply
2d
Finance Operations Administrator - 12 Month FTC
Ashurst LLP —Glasgow
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Administrative experience
2d
Operations Administrator
AIIR Environmental Ltd —Falkirk
- £26,000 - £27,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
4d
Senior Project Support Assistant
Assystem —Helensburgh
- Hybrid work
- Communication skills
- Employee assistance programme
- Sick pay
Business Development Assistant
Norty Ltd —Livingston
- £26,500 a year
- Full-time
- CRM software
- Administrative experience
- Business development
- Free parking
Quick apply
4h

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operations administrator jobs near stepps, nlk

Reactive Operations Administrator

Fen-Bay Services Ltd
Glasgow

Quick apply

Job details

Full-time
1 day ago

Benefits

Life insurance
Referral programme
Sick pay
On-site parking

Qualifications

Microsoft Word
Microsoft Outlook
GCSE

Full job description

FBS-Hormann has grown to become one of the leading providers of loading bay equipment, Industrial doors, Gates and Barriers throughout the UK and Ireland providing innovative and eco-efficient solutions.

We currently have a brilliant opportunity for a Reactive Operations Administrator to join our growing team.

Job Purpose:

To assist in the effective coordinating of engineers by region, ensuring works are planned and that engineers have access to required materials, tools and plant whilst working to KPI’s & SLA’s. Liaising directly with customers, suppliers and contractors and ensuring customer portals are updated accurately, as well as all internal communication systems and processes being updated and followed in accordance with standard procedure.

Main duties

To abide by & promote health & safety, ensuring all approved policies & processes are followed.

Customers

Deliver an excellent service delivery for both regional & key account customers
Deliver an administrative service that meets customer SLA’s and KPI’s
Achieve ‘turn around’ times on jobs so they are within agreed SLA’s, which may include internal comms, supplier comms and third party contractor comms
Drive ‘additional works reporting’ quality through engineers to meet customer spend criteria thresholds
Deliver ‘first time fix’ through engineers by supporting them with administrative functional needs
Keep customers updated throughout; and deliver bad news first

Operations

Assist Regional Support with issuing call outs
Check engineers are following ‘Safety Absolutes’ during telephone conversations/FaceTime calls
Check plant/equipment is correct with engineer BEFORE attending to reduce avoidable down time
Assist in planning work in advance based on supplier delivery dates
Assisting in keeping engineers productive by ensuring there are always ‘floating’ jobs on their vans/servicing
Assist in forward planning engineer resource to cover high workloads/planned holidays/peak periods
Check all completed jobs in ‘real time’ and action accordingly to the correct next step, in line with process
Action ‘AWR’s immediately and/or first job following day from OOH call outs
Promote a strong health and safety work ethic.
Preparing Health and Safety documentation/Risk Method Statements and upload to internal systems and customer portals

Financials

Achieve monthly regional target
Actively reduce ‘aged’ jobs to achieve agreed SLA’s and KPI’s
Ensure ‘Van Stock’ and ‘Container Stock’ procedures are adhered to and stock replenished
Check ‘black stock’ stored in Warehouse 2 is maximised, prior to ordering any materials externally

Reporting

Achieve daily, weekly, monthly routines
Update all systems in ‘real time’ for clear visibility
Report on poor data quality and/or data issues within agreed time frames
Report on warranty / call back / non-productive activities within agreed time frames

People (direct reports; engineers)

Lead by example; and challenge inappropriate behaviour
Attendance, absenteeism, performance management, HR issues
Report any identified training needs

Working Hours

Monday - Thursday 8:00am-16:30pm

Friday- 8:00am-16:00pm

Job Type: Full-time

Benefits:

Life insurance
On-site parking
Referral programme
Sick pay

Work Location: In person

Quick apply

Refine Your Search

operations administrator jobs in stepps, nlk

Reactive Operations Administrator

Project Manager/Business Admin Apprentice

Group Regulatory Administrator

Project Administrator

Administrator (Support & Operations)

Compliance Administrator

Office Manager / Operations

Operations Support Administrator

Finance Operations Administrator - 12 Month FTC