Centre head Work, Jobs in Stevenage, Hrt (with Salaries)

Customer Transformation Lead - Smart Meters
Affinity Water —Hatfield
- Up to £65,000 a year
- Hybrid work
- Annual leave
- Employee discount
8d
Electrical Head of Operations
Fixatex Ltd —Hertford
- £70,000 - £85,000 a year
- Full-time
- Hybrid work
- Management
- Maintenance
- Electrical experience
- Free parking
- Health & wellbeing programme
Quick apply
23h
SMR Business Development Manager
KwikFit —Letchworth
- £45,000 - £50,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Annual leave
- Employee discount
5d
Education Centre Manager
Explore Learning —Welwyn Garden City
- £31,250 - £33,750 a year
- Full-time
- English
- In-person
- Leadership
- Employee discount
- Referral programme
Head of Cyber Security
Affinity Water —Hatfield
- £93,000 - £105,000 a year
- Hybrid work
- Leadership
- Annual leave
- Employee discount
6d
Head of Centre of Excellence - Tenancy
Peabody —Dunstable
12d
Head of Major Accounts
Huws Gray Group —Bletchley
- Analysis skills
- Communication skills
- Employee discount
7d
Head of Internal Communications
Ocado Logistics —Hatfield
- Full-time
- Leadership
- Employee assistance programme
- Employee discount
13d
Director of Procurement & Supply Chain
Hollywoodbowlgroup —Hemel Hempstead
- £90,000 - £110,000 a year
- Full-time
- Employee discount
Head of Leadership and Management Training
Royal Papworth Hospital NHS Foundation Trust —Cambridge
- £57,528 - £64,750 a year
- Full-time
- Master's degree
- Presentation skills
- Team management
7d
Assistant General Manager
TeamSport —Watford
- Weekend availability
- Bar
- Management
Business Development Manager - Pharmacovigilance
Novumgen —Welwyn Garden City
- Full-time
- Hybrid work
- CRM software
- Sales
- Business development
- Free parking
- Work from home
Quick apply
14d
Operations Manager, Frasers Plus Luton, Luton, UK
CBRE —Luton
- Full-time
Operations Manager (Multisite GP Practices)
HCA Healthcare UK —London
- Full-time
- No degree
- Employee discount
1d
Customer Journey Transformation Lead (Debt & Collections)
Affinity Water —Hatfield
- Up to £54,500 a year
- Hybrid work
- Analysis skills
- Agile
- Annual leave
- Employee discount
8d
People Operations Partner
Splendid Hospitality Group —Watford
- £45,000 - £48,000 a year
- Full-time
- Hybrid work
- Hospitality
- Analysis skills
- Continuous improvement
- Employee assistance programme
- Employee discount
Associate Digital Analyst
Tesco UK —Welwyn Garden City
- Full-time
- SQL
- Bachelor's degree
- Travel
- Employee assistance programme
Continuous Improvement Manager
Medik8 —Aylesbury
- £50,000 - £60,000 a year
- Hybrid work
- Analysis skills
- Continuous improvement
- Leadership
- Employee discount
Quick apply
Digital Analyst
Tesco UK —Welwyn Garden City
- Full-time
- SQL
- Bachelor's degree
- Communication skills
- Employee assistance programme
5d
Senior Hand Therapist
Hertfordshire Community NHS Trust —Stevenage
- £39,959 - £48,117 a year
- Full-time
- Communication skills
- Flexible schedule
6d

I want to receive the latest job alerts for centre head in stevenage, hrt

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Customer Transformation Lead - Smart Meters

Affinity Water -
Hatfield

Apply Now

Job details

Up to £65,000 a year
8 days ago

Benefits

Annual leave
Company pension
Employee discount

Full job description

Affinity Water have an exciting opportunity available and are recruiting for a Customer Transformation Lead - Smart Meters in our customer experience team.

The Role:

As a Customer Transformation Lead - Smart Meters, you will be accountable for shaping the vision against the strategic direction for end-to-end customer journeys including the design, performance and continual improvement.

You will help shape, design and deliver product features within your specialised area for a new billing platform and new operation model. Working closely with the Head of Experience Delivery and cross-functional teams, you will translate customer, operational and regulatory requirements into a clear target journey vision and supporting product capabilities, ensuring solutions align to end-to-end outcomes.

In addition, the role will manage two direct reports responsible for the existing Smart Metering programme, providing oversight of the current customer experience. This includes ensuring journeys, processes and communications are effectively managed and continuously improved, with alignment across operational delivery and performance insight used to drive improvement and manage risk.

What you'll be doing:

Taking ownership of the to-be state and vision for Metering within a large transformation programme for both the customer experience and operating model.
Lead the definition of the standards for the journey and service design.
Use qualitative and quantitative insights to prioritise scope to provide customers and the business with the highest value vs effort.
Act as the focal point for all teams contributing to the Metering future state, ensuring alignment across technology operations and customer experience.
Manage the ongoing smart metering programme customer experience, small change.
Ensure smart metering customer communication and behavioural change campaigns are aligned with Marketing & Communications.

What you'll need:

Experience working in a change, transformation, service improvement or product delivery environment.
Experience contributing to the design or improvement of customer journeys, services or operational processes.
Demonstrable experience of engaging and influencing internal and external stakeholders.
Ability to think strategically about customer journeys while remaining comfortable working within delivery teams.
A strong customer focus, ensuring decisions balance customer needs, operational practicality and regulatory requirements.

Advert Closing Date: 23/6/26

Benefits:

Salary: Up to £65,000 (dependant on skills and experience)
Hours of work: 08:30am - 17:00pm (Mon - Thurs) 08:30am - 16:30pm (Friday) minimum 2 days in the office.
Standby: 1 in 6 (Separate to salary)
Learning and development opportunities, including mentoring and a range of formal courses and open learning resources.
Entry into the company annual bonus scheme.
Annual leave from 26-30 rising with length of service, and the option to purchase up to 5 extra days.
A ‘Celebration Day’ in addition to public holidays that people can use to celebrate a religious festival or other occasion that is important to them.
A generous 'double match pension scheme' that doubles the contributions you make (company contribution capped at 12%)
We offer a range of family benefits including enhanced Maternity, Adoption, Paternity, Shared Parental Leave, Fertility Support Leave and up to 5 full or 10 half days of paid Carers Leave.
Menopause policy and Reasonable Adjustment policy to help everyone perform at their best.
Access to our Wellbeing Centre with support for looking after your physical and mental health.
Discounts at a Range of Retail Outlets and on Dental and Medical Insurance through our Tap4Perks scheme.
Up to 4 Affinity days a year to volunteer in the community.
Life Assurance.

Disability Confident

As a Disability Confident employer, we’re committed to offering interviews to disabled candidates who meet the essential criteria and opt in on the application form. Ask the Talent Acquisition lead for the full job description to see all the criteria. If we have a very high volume of applicants and we’re not able to offer interviews to all, we’ll take a fair and proportionate number of disabled candidates through.

Affinity Water recognises the benefits of greater diversity in our workforce to better reflect the communities we serve. We are committed to building a more inclusive culture where every member of our workforce can thrive.

You can find out what it’s like to work at Affinity Water through our career site https://www.affinitywatercareers.co.uk/ where our colleagues share their career development stories and you can get a feel for our company culture.

Apply Now

Refine Your Search

centre head jobs in stevenage, hrt

Customer Transformation Lead - Smart Meters

Electrical Head of Operations

SMR Business Development Manager

Education Centre Manager

Head of Cyber Security

Head of Centre of Excellence - Tenancy

Head of Major Accounts

Head of Internal Communications

Director of Procurement & Supply Chain

Head of Leadership and Management Training

Assistant General Manager

Business Development Manager - Pharmacovigilance

Operations Manager, Frasers Plus Luton, Luton, UK

Operations Manager (Multisite GP Practices)

Customer Journey Transformation Lead (Debt & Collections)

People Operations Partner

Associate Digital Analyst

Continuous Improvement Manager

Digital Analyst

Senior Hand Therapist

I want to receive the latest job alerts for centre head in stevenage, hrt

Related Searches

Explore jobs in more locations

Affinity Water have an exciting opportunity available and are recruiting for a Customer Transformation Lead - Smart Meters in our customer experience team.

The Role:

As a Customer Transformation Lead - Smart Meters, you will be accountable for shaping the vision against the strategic direction for end-to-end customer journeys including the design, performance and continual improvement.

What you'll be doing:

Benefits:

Disability Confident

Jobseeker tools

Employer Tools

Browse

Stay Connected